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Dog Customer Service Jobs (NOW HIRING)

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The Dog Stylist provides the highest quality grooming service for the Onyva dog customer and is responsible for the health and safety of dogs at all times they are under their care. Our Stylists ...

We offer a commission (starting at 52%) on all grooming services, as well as discounts on all store ... Customer relations - develop relationships with clientele and their dogs. You should be able to ...

... all store products and services. Commision work and we split 50%/50%. Your pricing will be ... Customer relations - develop relationships with clientele and their dogs. You should be able to ...

Customer relations - develop relationships with clientele and their dogs. You should be able to ... Discounted services * Bring your dog to work! * A fun and exciting work environment Please respond ...

Customer relations - develop relationships with clientele and their dogs. You should be able to ... Discounted services * Bring your dog to work! * A fun and exciting work environment Please respond ...

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The Dog Handler position is key to the overall success of D Pet Hotels, as measured by the health ... Excellent customer service: Eagerly greeting each customer and directing them to the front staff ...

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The Dog Handler position is key to the overall success of D Pet Hotels, as measured by the health ... Excellent customer service: Eagerly greeting each customer and directing them to the front staff ...

Customer relations - develop relationships with clientele and their dogs. You should be able to ... Discounted services * Bring your dog to work! * A fun and exciting work environment Please respond ...

Customer relations - develop relationships with clientele and their dogs. You should be able to ... Discounted services * Bring your dog to work! * A fun and exciting work environment Please respond ...

At Dog City, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for ...

At Dog City, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for ...

At Dog City, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for ...

Dog Handler

Seattle, WA · On-site

$22.87/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, concierge, and front-facing ...

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Dog Customer Service information

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How much do dog customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for dog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dog Customer Service Representative, and why are they important?

To excel as a Dog Customer Service Representative, you need strong knowledge of canine care, customer service expertise, and often a background in animal science or a related field. Familiarity with customer relationship management (CRM) systems, appointment scheduling software, and sometimes pet care databases is typically required. Patience, effective communication, and a genuine passion for animals help build trust with pet owners and resolve concerns efficiently. These skills ensure that both customers and their pets receive attentive, informed, and compassionate support, enhancing customer satisfaction and loyalty.

What are some common challenges faced by Dog Customer Service representatives when handling client concerns?

Dog Customer Service representatives often encounter challenges such as addressing anxious pet owners, managing high call volumes during peak times, and handling requests for urgent or specialized care. Effective communication and empathy are essential when explaining procedures, policies, or service limitations to clients who are passionate about their pets. Representatives frequently collaborate with veterinarians, groomers, or trainers to resolve issues and ensure a positive experience for both customers and their dogs.

What is a Dog Customer Service representative?

A Dog Customer Service representative is a professional who assists pet owners with inquiries, issues, or concerns related to dog products, services, or care. They may work for pet supply companies, veterinary clinics, dog training centers, or pet service providers. Their responsibilities typically include answering customer questions, resolving complaints, providing product recommendations, and ensuring a positive experience for both dogs and their owners. Their role is essential in helping pet owners make informed decisions and ensuring the well-being of dogs.

What is the difference between Dog Customer Service vs Pet Customer Service?

AspectDog Customer ServicePet Customer Service
CredentialsNone specific, customer service skillsNone specific, customer service skills
Work EnvironmentPet stores, veterinary clinics, pet hotelsPet stores, veterinary clinics, pet hotels
Industry UsageFocused on dog-related products/servicesBroader, includes all pet types
Search/Comparison IntentPeople comparing dog-specific customer support rolesPeople seeking general pet customer service roles

Dog Customer Service roles focus specifically on assisting customers with dog-related products and services, often requiring knowledge about dog breeds, care, and training. Pet Customer Service roles encompass a wider range of animals, including cats, birds, and small pets, requiring broader product knowledge. Both roles typically require strong communication skills and experience in customer service environments. The main difference lies in the scope of animal types served, with Dog Customer Service being more specialized.

More about Dog Customer Service jobs
What job categories do people searching Dog Customer Service jobs look for? The top searched job categories for Dog Customer Service jobs are:
Infographic showing various Dog Customer Service job openings in the United States as of May 2026, with employment types broken down into 20% As Needed, 20% Full Time, and 60% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Professional FT & PT Dog Groomers for Immediate Hire at Onyva Dog Spa

Professional FT & PT Dog Groomers for Immediate Hire at Onyva Dog Spa

ONYVA Dog Spa LLC

Saint Petersburg, FL • On-site

$25 - $32/hr

Full-time

Posted 8 days ago

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Job description

At Onyva, we've reinvented dog grooming, turning a chore into a delightful, uplifting experience for dogs and dog parents alike. We believe dogs are the best, and dog people are the best people. In addition to Onyva grooming and cleaning, we're creating a community of like-minded dog lovers.

We’re on the hunt for a Full-time or Part-time Dog Stylist to join the team at our South Tampa spa. The Dog Stylist provides the highest quality grooming service for the Onyva dog customer and is responsible for the health and safety of dogs at all times they are under their care. Our Stylists present a calm and professional demeanor and impart a sense of comfort and confidence. They must be educated in the appropriate use of all bathing products and equipment in the spa, and are required to maintain a clean and hygienic environment. Our Dog Stylists perform excellent full-body clips according to the owners’ preference, in addition to bathing and clipping dogs. Dog Stylists will perform nail trims, dental cleanings, ear cleanings, paw, sanitary, and face trims, and de-matting/de-shedding when necessary.

If you’re passionate about dogs, dog people, and want to work within a spa-like dog-friendly environment — supportive and stress-free — Onyva is for you. This is your chance to join a team that believes in elevated, ethical dog grooming, and living wages with opportunity for career growth.

What We Offer:

  • Living Wages & Benefits: We believe in taking care of our people, which makes our people better equipped to take care of others. We pay a competitive hourly wage plus tips.
  • Access to Medical, Dental, & Vision Benefits: Including PTO and employee discount.
  • Ongoing Growth & Training: Advance your career with leadership coaching and our Train-the-Trainer program.
  • A Values-Driven Culture: We lead with dignity, kindness, and connection.
  • Significant Opportunity for Advancement: We promote from within and encourage both personal and professional growth.

Primary Responsibilities Include:

  • Bathe, condition, and dry dogs with products appropriate for skin and coat type
  • Ensure that all dogs are safely monitored at all times throughout the grooming process
  • Groom and style dogs according to owner preference and/or Spa Manager instructions
  • Maintain a clean work environment
  • Maintain grooming tools and equipment
  • Inform Spa Manager or dog owner of all health concerns that may be observed during the grooming process
  • Safely de-mat and de-tangle coat using appropriate tools
  • Perform additional pet hygiene practices such as: nail trimming, tooth brushing, and ear cleaning
  • Uphold all policies, procedures, and grooming guidelines set by Onyva
  • Behave at all times as a member of the Onyva team, demonstrating respect and compassion for the grooming team members, physical spa space, and customers (dog and human)

Job Requirements:

  • At least 21 years of age
  • High school diploma or equivalent
  • At least one year of grooming experience preferred
  • Ability to work some weekends
  • Outgoing personality and ability to communicate well with pet parents
  • A genuine love of animals and animal people
  • Ability to lift and groom dogs up to 50 lbs.

If you’re looking for more than just your next job and want to work for an organization that has a sincere interest in your future, please apply today for immediate consideration

Company Description

Onyva is delightfully different dog grooming, inspired by the dignity of dogs.
At Onyva, we've reinvented dog grooming, turning a chore into a delightful, uplifting experience for dogs and dog parents alike. We believe dogs are the best, and dog people are the best people. In addition to Onyva grooming and cleaning, we're creating a community of like-minded dog lovers.