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Dog Customer Service Jobs (NOW HIRING)

Dog House

Customer Service Representative

Brunswick, ME

$16.25 - $22.25/hr

Well, we have a job for you at Dog House! We are looking for a full-time, top-level CSR to join our office staff of 4. You will be cross-trained as a customer service representative and a dispatcher.

Revolution Dog Training

Dog Trainers

Tampa, FL · Remote

Applicants must also have a strong work ethic, good communication skills, a high level of customer service, a positive attitude, excellent time management skills, ability to read dog body language ...

Revolution Dog Training

Dog Trainers

Tampa, FL · Remote

Applicants must also have a strong work ethic, good communication skills, a high level of customer service, a positive attitude, excellent time management skills, ability to read dog body language ...

The Dog Wizard

Experienced Dog Trainer

Bradenton, FL · On-site

$60K - $80K/yr

We pride ourselves on customer service, delivering excellent standards of care in training, and the ... Knowledge of the dog training business is a plus but certainly not required. The biggest factor is ...

DogWalks Dog Care, Inc

Dog Walker

San Francisco, CA · On-site

$20/hr

Our commitment to excellence in customer service At Dogwalks we strive to be the very best at both taking care of dogs and our human clients. We are a mature, responsible company and we keep our ...

DogWalks Dog Care, Inc.

Dog Walker

San Francisco, CA

$20/hr

Our commitment to excellence in customer service At Dogwalks we strive to be the very best at both taking care of dogs and our human clients. We are a mature, responsible company and we keep our ...

The Dog Stop - Lake Charles

Dog Handler

Lake Charles, LA · On-site

$10 - $12/hr

Excellent communication and customer service skills * The ability to walk several miles each day in a variety of weather conditions * Basic knowledge of dog safety * Comfortable working with all ...

The Dog Wizard

Experienced Dog Trainer

Fort Myers, FL · On-site

$40K - $80K/yr

We pride ourselves on exceptional customer service, high standards of care, and building lasting ... Prior dog training experience is a plus, but not required. What matters most is your attitude, work ...

NMB DOG GROOMERS INC

Dog Groomer

Jacksonville, FL · On-site

Excellent communication and customer service skills * Reliable, punctual, and a true animal lover ... Our clients keep coming back because we treat every dog like our own -- with kindness, patience ...

Windy City Dog Walkers

Dog Walker

Chicago, IL · On-site

$350 - $450/wk

We place great emphasis on safety, customer service, and self-reliance. Most walkers work an ... Give all dogs attention, affection, exercise, and care Requirements: * This is a year-round ...

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Dog Customer Service information

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How much do dog customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for dog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a dog customer service representative?

A Dog Customer Service representative is a professional who assists pet owners with inquiries, issues, or concerns related to dog products, services, or care. They may work for pet supply companies, veterinary clinics, dog training centers, or pet service providers. Their responsibilities typically include answering customer questions, resolving complaints, providing product recommendations, and ensuring a positive experience for both dogs and their owners. Their role is essential in helping pet owners make informed decisions and ensuring the well-being of dogs.

What are some common challenges faced by dog customer service representatives when handling client concerns?

Dog Customer Service representatives often encounter challenges such as addressing anxious pet owners, managing high call volumes during peak times, and handling requests for urgent or specialized care. Effective communication and empathy are essential when explaining procedures, policies, or service limitations to clients who are passionate about their pets. Representatives frequently collaborate with veterinarians, groomers, or trainers to resolve issues and ensure a positive experience for both customers and their dogs.

What are the key skills and qualifications needed to thrive as a dog customer service representative, and why are they important?

To excel as a Dog Customer Service Representative, you need strong knowledge of canine care, customer service expertise, and often a background in animal science or a related field. Familiarity with customer relationship management (CRM) systems, appointment scheduling software, and sometimes pet care databases is typically required. Patience, effective communication, and a genuine passion for animals help build trust with pet owners and resolve concerns efficiently. These skills ensure that both customers and their pets receive attentive, informed, and compassionate support, enhancing customer satisfaction and loyalty.

What is the difference between Dog Customer Service vs Pet Customer Service?

AspectDog Customer ServicePet Customer Service
CredentialsNone specific, customer service skillsNone specific, customer service skills
Work EnvironmentPet stores, veterinary clinics, pet hotelsPet stores, veterinary clinics, pet hotels
Industry UsageFocused on dog-related products/servicesBroader, includes all pet types
Search/Comparison IntentPeople comparing dog-specific customer support rolesPeople seeking general pet customer service roles

Dog Customer Service roles focus specifically on assisting customers with dog-related products and services, often requiring knowledge about dog breeds, care, and training. Pet Customer Service roles encompass a wider range of animals, including cats, birds, and small pets, requiring broader product knowledge. Both roles typically require strong communication skills and experience in customer service environments. The main difference lies in the scope of animal types served, with Dog Customer Service being more specialized.

What jobs can I do if I love dogs?

Dog customer service roles include positions such as pet care advisor, dog trainer, or customer support representative at pet stores or veterinary clinics. These jobs often require knowledge of dog behavior, good communication skills, and sometimes certification in pet care or training. Working in these roles allows you to combine your love for dogs with a professional career in the pet industry.
More about Dog Customer Service jobs

What job categories do people searching Dog Customer Service jobs look for?

The top searched job categories for Dog Customer Service jobs are:

Dog Customer Service jobs near you
Infographic showing various Dog Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Dog House

Brunswick, ME

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Full-time Customer Service Representative
Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, top-level CSR to join our office staff of 4.  You will be cross-trained as a customer service representative and a dispatcher. This is an in-person position (not a remote position).

Responsibilities include:

  • Making sure customers are taken care of each day
  • Provide the absolute best customer service experience to our customers
  • Answer phones
  • Return customer calls
  • Outbound calls
  • Scheduling appointments
  • Working with technicians by assisting with dispatch duties
  • Administrative tasks


Who Are We?

Dog House (heating, air, plumbing), located in Brunswick, Maine, started in 2010 and continues to grow. We are a family-owned and operated business providing residential and light commercial service and installations. Our daily goal is to give our valued customers A+ service.


Requirements:

  • No previous experience is necessary
  • Outgoing personality
  • Must enjoy speaking on the phone
  • Portray confidence on the phone
  • Exceptional customer service skills
  • Positive attitude is a must!
  • Friendly, pleasant phone voice
  • Extremely organized and can juggle multiple tasks
  • Handle daily stress and stressful situations with a calm demeanor
  • Very close attention to detail
  • Know Maine locations to create efficient routes for technicians
  • Quick to learn new skills
  • Able to follow directions
  • Work well with the team
  • Experienced in Microsoft 365
  • Administrative experience
  • Be in the on-call rotation for after-hours calls

Helpful Experience To Have:

  • Working in a call center, sales, or any other position of being on the phone all day assisting customers
  • Background in the HVAC and/or plumbing industry


Benefits you will enjoy working with us:

  • Generous Paid Time Off
  • Federal holidays off & paid
  • Your birthday off & paid
  • Bonus opportunities
  • Paid training
  • Company outings
  • On-call standby pay
  • 100% paid employee Health Insurance
  • Vision and Dental insurance
  • Company match IRA plan
  • Short-term disability

Apply