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Dog Customer Service Jobs (NOW HIRING)

Downtown Dog Lounge

Dog Handler

Seattle, WA · On-site

$21.30 - $22.87/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, concierge, and front-facing ...

The Dog Stop - Bucktown

Be Seen First

Dog Care & Customer Relations Manager

Chicago, IL · On-site

$18 - $20/hr

The Dog Care & Customer Relations Manager exudes our 3 core values every morning. #1 Safety, #2 ... This is a vital role in delivering exceptional service, ensuring the safety and well-being of our ...

Training provided

The Dog Stop - Bucktown

Be Seen First

Dog Care & Customer Relations Manager

Chicago, IL · On-site

$18 - $20/hr

The Dog Care & Customer Relations Manager exudes our 3 core values every morning. #1 Safety, #2 ... This is a vital role in delivering exceptional service, ensuring the safety and well-being of our ...

Training provided

Downtown Dog Lounge LLC

Dog Handler

Seattle, WA · On-site

$14.50 - $18.75/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, concierge, and front-facing ...

Downtown Dog Lounge LLC

Dog Handler

Seattle, WA · On-site

$21.30 - $22.87/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, Concierge, and front-facing ...

Downtown Dog Lounge LLC

Dog Handler

Seattle, WA · On-site

$14.50 - $18.75/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, concierge, and front-facing ...

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Well, we have a job for you at Dog House! We are looking for a full-time, top-level CSR to join our office staff of 4. You will be cross-trained as a customer service representative and a dispatcher.

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Well, we have a job for you at Dog House! We are looking for a full-time, top-level CSR to join our office staff of 4. You will be cross-trained as a customer service representative and a dispatcher.

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Dog Customer Service information

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$26

How much do dog customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for dog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a dog customer service representative?

A Dog Customer Service representative is a professional who assists pet owners with inquiries, issues, or concerns related to dog products, services, or care. They may work for pet supply companies, veterinary clinics, dog training centers, or pet service providers. Their responsibilities typically include answering customer questions, resolving complaints, providing product recommendations, and ensuring a positive experience for both dogs and their owners. Their role is essential in helping pet owners make informed decisions and ensuring the well-being of dogs.

What are some common challenges faced by dog customer service representatives when handling client concerns?

Dog Customer Service representatives often encounter challenges such as addressing anxious pet owners, managing high call volumes during peak times, and handling requests for urgent or specialized care. Effective communication and empathy are essential when explaining procedures, policies, or service limitations to clients who are passionate about their pets. Representatives frequently collaborate with veterinarians, groomers, or trainers to resolve issues and ensure a positive experience for both customers and their dogs.

What are the key skills and qualifications needed to thrive as a dog customer service representative, and why are they important?

To excel as a Dog Customer Service Representative, you need strong knowledge of canine care, customer service expertise, and often a background in animal science or a related field. Familiarity with customer relationship management (CRM) systems, appointment scheduling software, and sometimes pet care databases is typically required. Patience, effective communication, and a genuine passion for animals help build trust with pet owners and resolve concerns efficiently. These skills ensure that both customers and their pets receive attentive, informed, and compassionate support, enhancing customer satisfaction and loyalty.

What is the difference between Dog Customer Service vs Pet Customer Service?

AspectDog Customer ServicePet Customer Service
CredentialsNone specific, customer service skillsNone specific, customer service skills
Work EnvironmentPet stores, veterinary clinics, pet hotelsPet stores, veterinary clinics, pet hotels
Industry UsageFocused on dog-related products/servicesBroader, includes all pet types
Search/Comparison IntentPeople comparing dog-specific customer support rolesPeople seeking general pet customer service roles

Dog Customer Service roles focus specifically on assisting customers with dog-related products and services, often requiring knowledge about dog breeds, care, and training. Pet Customer Service roles encompass a wider range of animals, including cats, birds, and small pets, requiring broader product knowledge. Both roles typically require strong communication skills and experience in customer service environments. The main difference lies in the scope of animal types served, with Dog Customer Service being more specialized.

What jobs can I do if I love dogs?

Dog customer service roles include positions such as pet care advisor, dog trainer, or customer support representative at pet stores or veterinary clinics. These jobs often require knowledge of dog behavior, good communication skills, and sometimes certification in pet care or training. Working in these roles allows you to combine your love for dogs with a professional career in the pet industry.
More about Dog Customer Service jobs

What job categories do people searching Dog Customer Service jobs look for?

The top searched job categories for Dog Customer Service jobs are:

Dog Customer Service jobs near you
Infographic showing various Dog Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service/Dog Care Staff

Camp Bow Wow

Pittsburgh, PA • On-site

$13 - $15/hr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Camp Bow Wow is looking for mature, responsible people who enjoy working with dogs. We carefully screen potential employees but will train you, so no specific dog skills are required. We promote from within and there are exciting opportunities for career growth in dog training, grooming, and management.
Customer Service Position:
  • Camp Bow Wow is seeking individuals with excellent customer service skills to manage the front desk.
  • This position will require the ability to meet and greet clients and their furry children.
  • We are looking for someone who is friendly, hardworking and thrives in a fast-paced environment.
  • The successful candidate will also have excellent communication skills (verbal and written), a warm and approachable manner, at least 1 year of experience in a customer service position that is preferred but not required, and experience using computer software for reservations, retail, and payments.
  • In the front desk customer service position, you will need to respond to internal and external emails/voicemails, manage incoming phone calls and face-to-face experiences, as well as manage and update client accounts and databases, perform general cleaning tasks, and have contact with clients/dogs on a daily basis.
  • The candidate must also be able to perform Camp Counselor duties (see below) on an as-needed basis.
  • Wages are commensurate with experience and compatible with current customer service/kennel attendant positions. Bonus' are available for this position.

Camp Counselor Position:
  • Genuine love and compassion for dogs are a must. If you do not truly love dogs or understand what needs to be done to properly care for them, it will quickly become evident. We are seeking people who are mature enough to provide a safe environment and proper care for the dogs.
  • Flexibility is required. Days and hours will change due to the number of dogs in the house on certain days. You must be able to work some weekends and holidays.
  • The ability to remain mentally alert and on your feet for up to 8 hours a day is a must. While monitoring the play areas you will be required to remember all of the dogs' names and their behaviors as well as clean up after the furry campers.

We reward all our staff with competitive pay, opportunities for career growth, daycare and boarding benefits, and employer-match retirement accounts. Full-time (> 30 hrs/week) receives paid vacation and has the option of health benefits.
We do require that employees be available during weekend and evening hours if needed.