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Dog Customer Service Jobs (NOW HIRING)

Downtown Dog Lounge

Dog Handler

Seattle, WA · On-site

$21.30 - $22.87/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, Concierge, and front-facing ...

Downtown Dog Lounge LLC

Dog Handler

Seattle, WA · On-site

$21.30 - $22.87/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, Concierge, and front-facing ...

Downtown Dog Lounge LLC

Dog Handler

Seattle, WA · On-site

$21.30 - $22.87/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, Concierge, and front-facing ...

Downtown Dog Lounge LLC

Dog Handler

Seattle, WA · On-site

$14.50 - $18.75/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, concierge, and front-facing ...

Downtown Dog Lounge LLC

Dog Handler

Seattle, WA · On-site

$14.50 - $18.75/hr

Provide exceptional customer service, including transparent communication * Develop strong relationships with customers (dogs and people) * Learn basic customer service, concierge, and front-facing ...

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Well, we have a job for you at Dog House! We are looking for a full-time, top-level CSR to join our office staff of 4. You will be cross-trained as a customer service representative and a dispatcher.

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Well, we have a job for you at Dog House! We are looking for a full-time, top-level CSR to join our office staff of 4. You will be cross-trained as a customer service representative and a dispatcher.

Revolution Dog Training

Dog Trainers

Tampa, FL · Remote

Applicants must also have a strong work ethic, good communication skills, a high level of customer service, a positive attitude, excellent time management skills, ability to read dog body language ...

Dog House

Customer Service Representative

Brunswick, ME

$16.25 - $22.25/hr

Well, we have a job for you at Dog House! We are looking for a full-time, top-level CSR to join our office staff of 4. You will be cross-trained as a customer service representative and a dispatcher.

Revolution Dog Training

Dog Trainers

Tampa, FL · Remote

Applicants must also have a strong work ethic, good communication skills, a high level of customer service, a positive attitude, excellent time management skills, ability to read dog body language ...

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Dog Customer Service information

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How much do dog customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for dog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Dog Customer Service vs Pet Customer Service?

AspectDog Customer ServicePet Customer Service
CredentialsNone specific, customer service skillsNone specific, customer service skills
Work EnvironmentPet stores, veterinary clinics, pet hotelsPet stores, veterinary clinics, pet hotels
Industry UsageFocused on dog-related products/servicesBroader, includes all pet types
Search/Comparison IntentPeople comparing dog-specific customer support rolesPeople seeking general pet customer service roles

Dog Customer Service roles focus specifically on assisting customers with dog-related products and services, often requiring knowledge about dog breeds, care, and training. Pet Customer Service roles encompass a wider range of animals, including cats, birds, and small pets, requiring broader product knowledge. Both roles typically require strong communication skills and experience in customer service environments. The main difference lies in the scope of animal types served, with Dog Customer Service being more specialized.

What are some common challenges faced by dog customer service representatives when handling client concerns?

Dog Customer Service representatives often encounter challenges such as addressing anxious pet owners, managing high call volumes during peak times, and handling requests for urgent or specialized care. Effective communication and empathy are essential when explaining procedures, policies, or service limitations to clients who are passionate about their pets. Representatives frequently collaborate with veterinarians, groomers, or trainers to resolve issues and ensure a positive experience for both customers and their dogs.

What are the key skills and qualifications needed to thrive as a dog customer service representative, and why are they important?

To excel as a Dog Customer Service Representative, you need strong knowledge of canine care, customer service expertise, and often a background in animal science or a related field. Familiarity with customer relationship management (CRM) systems, appointment scheduling software, and sometimes pet care databases is typically required. Patience, effective communication, and a genuine passion for animals help build trust with pet owners and resolve concerns efficiently. These skills ensure that both customers and their pets receive attentive, informed, and compassionate support, enhancing customer satisfaction and loyalty.

What is a dog customer service representative?

A Dog Customer Service representative is a professional who assists pet owners with inquiries, issues, or concerns related to dog products, services, or care. They may work for pet supply companies, veterinary clinics, dog training centers, or pet service providers. Their responsibilities typically include answering customer questions, resolving complaints, providing product recommendations, and ensuring a positive experience for both dogs and their owners. Their role is essential in helping pet owners make informed decisions and ensuring the well-being of dogs.

What job can I do if I love dogs?

A dog customer service role involves assisting pet owners, answering questions, and providing support related to dog products or services. Other options include working as a dog trainer, groomer, pet sitter, or at a veterinary clinic, which may require specific certifications or experience. These jobs typically involve strong communication skills and a love for animals.
More about Dog Customer Service jobs
What job categories do people searching Dog Customer Service jobs look for? The top searched job categories for Dog Customer Service jobs are:
Dog Customer Service jobs near you
Infographic showing various Dog Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Dog Handler

Downtown Dog Lounge

Seattle, WA • On-site

$21.30 - $22.87/hr

Full-time

Re-posted 13 days ago

Job description

Job Type
Full-time
Description
Position Overview & Purpose
The Dog Handler is responsible for providing direct care for our dogs, as well as their health and safety while on-site, resulting in exceptional customer service and high-quality pet care.
A Week in the Life of a Dog Handler
The following is a list of general job responsibilities for the Dog Handler position. Please note that this list is not all-inclusive and may be amended to meet changing business needs.
Daily Operations:
  • Live out and be a positive advocate for Downtown Dog Lounge's safety culture
  • Understand and uphold the Purpose and Core Values of the business in actions and words
  • Actively oversee a designated dog park/group of dogs in person to ensure positive and safe dog interactions and mitigate escalating behaviors
  • Develop thorough knowledge and understanding of dog breeds and dog behavior
  • Follow all safety guidelines and protocols
  • Attend daily recap meetings, as well as read and understand recap daily

Spend Time With Dogs & Their Parents:
  • Provide exceptional customer service, including transparent communication
  • Develop strong relationships with customers (dogs and people)
  • Learn basic customer service, Concierge, and front-facing role duties (answering the phone, replying to emails, posting in Slack, etc.)
  • Perform additional services such as dog walks, dog jogs, and one-on-one play with a ball
  • Become a proficient POS software/app user
  • Assist with dog rotations and mealtimes
  • Assist with running dogs at check-in and check-out

Support with Cleaning:
  • Clean up after dogs
  • Cleanliness of the location
  • Perform additional cleaning and disinfection duties including, but not limited to, taking out the garbage, mopping, cleaning crates and surfaces, laundry, etc.

Support the Team:
  • Uphold DDL Purpose and Values, communicating clearly, openly, honestly, and kindly
  • Communicate and participate as part of the team
  • Attend periodic required trainings and All Team Meetings
  • Mentor new team members as assigned
  • Perform other daily tasks as assigned by the Pack Leader and/or Supervisors
  • Cross-train for other positions within the company over time (concierge, pack leader, trainer, bather, etc.)

Downtown Dog Lounge is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We look forward to your application.
Requirements
Experience and Education:
  • Minimum of High School Diploma, GED, or equivalent
  • Must be 18 years of age to work independently in the dog parks

Required Skills and Abilities:
  • Comfortable working within close proximity to approximately 30 dogs in an enclosed park
  • Desire to develop a thorough understanding of dog behavior
  • Quick reaction time to unpredictable situations
  • Comfortable working in a loud environment
  • Strong interpersonal and customer service skills
  • Comfortable standing for 8 hours at a time
  • Able to lift 45 pounds
  • Must be flexible and will be expected to be available to work most weekends AND during holidays. This is non-negotiable!

Salary Description
$21.30 / hour - $22.87 / hour, based on experience

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