The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...
The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...
Customer Service Manager
Minneapolis, MN · On-site
$70K - $75K/yr
Location: Minneapolis, MN 55413 Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for ...
Customer Service Manager
Minneapolis, MN · On-site
$70K - $75K/yr
Location: Minneapolis, MN 55413 Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for ...
Customer Service Manager
Manchester, NH · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Manchester, NH · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Queensbury, NY · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Queensbury, NY · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Wood Dale, IL · On-site
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
Customer Service Manager
Wood Dale, IL · On-site
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
Customer Service Manager
Kansas City, MO · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Kansas City, MO · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Commerce, CA · On-site
Customer Service Manager Department: Customer Experience Reports To: Director of Operations / VP of Sales Company Overview We are a wholesale apparel company committed to delivering high-quality ...
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Customer Service Manager
Commerce, CA · On-site
Customer Service Manager Department: Customer Experience Reports To: Director of Operations / VP of Sales Company Overview We are a wholesale apparel company committed to delivering high-quality ...
General Summary The Customer Service Manager oversees the daily execution of the order-to-cash processes. You will manage and coordinate the customer service activities for the region - The Americas.
General Summary The Customer Service Manager oversees the daily execution of the order-to-cash processes. You will manage and coordinate the customer service activities for the region - The Americas.
Customer Service Manager
Maple Grove, MN · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Maple Grove, MN · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
La Puente, CA · On-site
Customer Service Manager is responsible for the continuous improvement of practices, leading the delivery of best customer service as well as the leading the strategic alignment for the company ...
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Customer Service Manager
La Puente, CA · On-site
Customer Service Manager is responsible for the continuous improvement of practices, leading the delivery of best customer service as well as the leading the strategic alignment for the company ...
Customer Service Manager
Ontario, OH · On-site
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Ontario, OH · On-site
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Manager, Customer Service
Syracuse, NY · On-site
$132K - $171K/yr
The Customer Service Manager leads the definition, development, execution, and continuous improvement of customer service delivery through effective processes, metrics, and team leadership. The ...
Manager, Customer Service
Syracuse, NY · On-site
$132K - $171K/yr
The Customer Service Manager leads the definition, development, execution, and continuous improvement of customer service delivery through effective processes, metrics, and team leadership. The ...
Customer Service Manager
$80K - $100K/yr
Join Our Team as a Customer Service Manager! Work Location: Waco, TX Department: Sales FLSA Status: Exempt Travel Requirements: 15% Salary Range: $80,000 - $100,000 annually Who We Are Looking For We ...
Customer Service Manager
$80K - $100K/yr
Join Our Team as a Customer Service Manager! Work Location: Waco, TX Department: Sales FLSA Status: Exempt Travel Requirements: 15% Salary Range: $80,000 - $100,000 annually Who We Are Looking For We ...
Customer Service Manager
$15.90 - $16.90/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
$15.90 - $16.90/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Des Moines, IA · On-site
$16 - $17/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Des Moines, IA · On-site
$16 - $17/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Roseville, MI · On-site
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Roseville, MI · On-site
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Braselton, GA · On-site
Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...
Customer Service Manager
Braselton, GA · On-site
Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...
Customer Service Manager
Bay Shore, NY · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Bay Shore, NY · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Jacksonville, NC · On-site
$15.75 - $16.75/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Jacksonville, NC · On-site
$15.75 - $16.75/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Wood Dale, IL · On-site
$99K - $122K/yr
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
Customer Service Manager
Wood Dale, IL · On-site
$99K - $122K/yr
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
Manager Shopify Customer Service information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do manager shopify customer service jobs pay per year?
As of Jul 21, 2026, the average yearly pay for manager shopify customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
How does a Manager of Shopify Customer Service typically collaborate with other departments to enhance the customer experience?
As a Manager of Shopify Customer Service, you will frequently collaborate with teams such as Marketing, Product Development, and IT to address customer feedback and streamline service processes. Regular coordination ensures that customer issues are communicated across departments, enabling quick resolution of technical problems and alignment on promotional campaigns or product launches. This cross-functional teamwork is essential for delivering a seamless customer experience and for implementing improvements based on direct customer insights.
What is the difference between Manager Shopify Customer Service vs Customer Support Supervisor?
| Aspect | Manager Shopify Customer Service | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees Shopify customer service team, develops strategies, manages escalations | Supervises customer support agents, ensures quality service, handles daily operations |
| Required Skills | Leadership, Shopify platform knowledge, communication, problem-solving | Customer service skills, team management, conflict resolution |
| Work Environment | Office or remote, strategic focus | Call centers, support centers, or online support teams |
| Certifications | Customer service management, Shopify certifications beneficial | Customer support certifications, CRM training |
The main difference is that the Manager Shopify Customer Service focuses on strategic leadership and managing the entire customer service team within the Shopify environment, while the Customer Support Supervisor handles daily team supervision and operational tasks. Both roles require customer service skills, but the manager position involves higher-level planning and decision-making.
What is a Manager Shopify Customer Service?
A Manager Shopify Customer Service is a professional responsible for overseeing and leading the customer service team for a business that operates on the Shopify platform. Their main duties include managing support agents, ensuring customer inquiries are resolved efficiently, and implementing best practices to enhance the overall customer experience. They also analyze customer feedback, develop training programs, and collaborate with other departments to streamline service operations. This role requires strong leadership, communication, and problem-solving skills, as well as a thorough understanding of Shopify's features and tools.
What are the key skills and qualifications needed to thrive as a Manager Shopify Customer Service, and why are they important?
To thrive as a Manager Shopify Customer Service, you need expertise in customer service management, e-commerce operations, and a solid understanding of Shopify's platform, often supported by experience in retail or online sales. Familiarity with Shopify admin tools, CRM software, helpdesk systems like Zendesk, and analytics dashboards is crucial. Exceptional leadership, problem-solving, and communication skills help you motivate teams and resolve complex customer issues efficiently. These capabilities ensure high-quality customer experiences, drive retention, and support business growth in a competitive e-commerce environment.
What does a Shopify manager do?
A Shopify manager oversees the daily operations of an online store built on the Shopify platform, including managing product listings, processing orders, handling customer inquiries, and coordinating with teams to ensure smooth store performance. They often use tools like Shopify admin, analytics, and customer service software to optimize sales and customer satisfaction.
Is it hard to get a Shopify job?
Getting a Shopify customer service manager position typically requires relevant experience in customer support, strong communication skills, and familiarity with Shopify's platform. Competition can vary depending on the role and location, but demonstrating proficiency with tools like live chat, email support, and problem-solving skills can improve chances of securing the job.
Is Shopify 100% remote?
A Manager Shopify Customer Service role can be remote, but it depends on the company's policies. Many companies in customer service and e-commerce support offer remote positions, often requiring strong communication skills and familiarity with Shopify tools. It's important to check the specific job listing for remote work options and requirements.
Can you make 10k a month on Shopify?
A Shopify customer service manager typically does not generate sales directly but supports customer satisfaction and retention. Earning $10,000 a month on Shopify usually depends on the overall business revenue, product margins, and sales volume, not solely on customer service roles. Achieving such income may involve managing a high-volume store, effective marketing, and sales strategies beyond customer service responsibilities.
What cities are hiring for Manager Shopify Customer Service jobs? Cities with the most Manager Shopify Customer Service job openings:
What are the most commonly searched types of Shopify Customer Service jobs? The most popular types of Shopify Customer Service jobs are:
What states have the most Manager Shopify Customer Service jobs? States with the most job openings for Manager Shopify Customer Service jobs include:
Job description
SUMMARY:
FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA is a dynamic organization with unprecedented growth due largely to its ability to attract and retain highly talented associates.
We have a challenging and exciting opportunity for a Customer Service Manager who is energetic, can multi-task and problem solve, and has the drive and motivation to learn and grow in a fast-paced setting.
Primary Purpose:
The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to leading technical support and warranty processes.
The position is accountable for analyzing and delivering summarized reporting on customer reviews, call center interactions, and warranty trends. As a critical leadership role, the Customer Service Manager helps ensure that all FNA products and brands consistently uphold FNA's Best-in-Class reputation, while meeting and exceeding customer expectations.
Duties and Responsibilities:
- Oversee the technical services team responsible for reviewing, diagnosing, and approving or denying service center warranty claims in accordance with established warranty policies and procedures.
- Manage the analysis and consolidated reporting of customer call center activity, warranty claims, and returned product data to identify trends and improvement opportunities.
- Leverage daily parts and accessory sales reports to support timely order fulfillment and customer shipments.
Required Skills and Abilities:
- Demonstrated strength in project management, with the ability to lead initiatives from concept through execution.
- Strong critical thinking, decision-making, and problem-solving capabilities.
- Proven ability to manage multiple priorities effectively in a fast-paced environment.
Education/Certification:
- Bachelor's degree in business management is preferred, but will consider equivalent combination of education and experience.
- Strong supervisory experience in product support within a manufacturing environment, including contct center operations.
- Experience analyzing data to drive process improvements and operational efficiencies.
- Experience in Outdoor Power Equipment or Durable Goods industries is preferred.
Management Responsibilities:
A team of 4 direct reports.