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Customer Service Computer Jobs (NOW HIRING)

Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Communicates with ...

Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Communicates with ...

Customer Service Rep

Belmont, NC · On-site

$14.75 - $20/hr

Excellent customer service. * Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications. * Self-starter with the ability to work ...

Computer proficiency with Microsoft office suite of products (Outlook/TEAMS/Excel/Word) and web ... Providing consistent quality service and acting as liaison for customers and external service ...

Customer Service Specialist 1

Anacortes, WA · On-site

$19 - $25.25/hr

Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate ...

Customer Service Specialist 1

Seattle, WA · On-site

$19.25 - $25.50/hr

Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate ...

Skills Call center, Customer service, computer navigation, inbound Additional Skills & Qualifications Must be able to work with a team and on their own Must be able to type 35WPM minimum Computer ...

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Customer Service Computer information

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$9

$18

$26

How much do customer service computer jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for customer service computer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To excel as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, empathy, and active listening are crucial soft skills for building rapport and resolving customer issues. These qualities ensure effective customer interactions, high satisfaction rates, and the efficient handling of inquiries and complaints.

What is the difference between Customer Service Computer vs Customer Support Specialist?

AspectCustomer Service ComputerCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; technical knowledge may be preferred
Work EnvironmentCall centers, retail, online supportCall centers, technical support centers, online platforms
Industry UsageRetail, telecommunications, e-commerceIT, software, hardware companies
Common Search IntentCustomer service roles, basic supportTechnical support, troubleshooting

Customer Service Computer roles focus on assisting customers with general inquiries and basic issues, often in retail or service industries. Customer Support Specialist positions typically involve technical troubleshooting and specialized support, especially in IT or software sectors. While both roles require strong communication skills, Customer Support Specialists usually need more technical knowledge.

What are some common challenges faced by Customer Service Computer professionals, and how can they be managed effectively?

Customer Service Computer professionals often encounter challenges such as troubleshooting complex technical issues, managing high call volumes, and addressing diverse customer concerns within tight timeframes. To manage these effectively, it's important to stay up-to-date with product knowledge, use clear communication, and leverage available support resources or escalation protocols. Many organizations provide ongoing training and encourage collaboration with technical teams, helping team members resolve issues more efficiently and maintain high customer satisfaction.

What does a Customer Service Computer professional do?

A Customer Service Computer professional assists customers with technical issues related to computer hardware, software, and network systems. They troubleshoot problems, provide solutions, and guide users through technical processes, often via phone, email, or chat. Their goal is to ensure customer satisfaction by resolving technical issues efficiently. They may also document customer interactions and escalate complex problems to higher-level technical teams. This role requires strong communication skills, technical knowledge, and patience.
More about Customer Service Computer jobs
What states have the most Customer Service Computer jobs? States with the most job openings for Customer Service Computer jobs include:

Customer Service Specialist

Amwaste Careers

West Point, GA • On-site

$18/hr

Other

Posted 12 days ago


Job description

Job Type
Full-time
Description
Amwaste is looking for a Customer Service Specialist to work in their West Point, Ga corporate office.
Job Description
Customer Service Specialist: Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact. Ensures services are provided in a courteous manner by observing customer service standards, established by management.
ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:
Customer Service Specialist:

  • Answers the telephone or greets the customer.
  • Provides prompt and correct information about collections, rates, billing, and account status.
  • Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
  • Communicates with customers, peers, supervisors and managers, and representatives from other departments about current customer service standards and service options.
  • Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
  • Expedites communications and services between customers and co-workers (within or without) immediate subsidiary by radio, in person, or through written communications to coordinate services, records, and account status.
  • Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Education and Experience
  • High School Diploma or GED preferred.
  • Two years related experience in a call center.

Salary Description
$18 per hour