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Customer Service Computer Jobs in Texas (NOW HIRING)

Customer Service

Victoria, TX

$15 - $20.25/hr

... help us be more successful servicing our existing customers at Fisher Honda-Kia. 1) Set ... Basic computer/typing skills required We offer excellent working environment, health, dental ...

Customer service

Austin, TX

$15.75 - $21.50/hr

Customer Service Soft Skills 2. Basic Computer Knowledge & skills 3. Keyboarding/typing skills 4. Wifi/Wireless experience/skills Austin & Dallas, TX Additional Information All your information will ...

Customer Service

San Antonio, TX · On-site

$14.50 - $19.50/hr

Must possess strong verbal and written communication skills Must have strong typing and computer ... Past customer service experience (in any field) Past call center experience Bi-lingual is a huge ...

Customer Service

Houston, TX · On-site +1

$15.25 - $20.75/hr

Must possess strong verbal and written communication skills Must have strong typing and computer ... Past customer service experience (in any field) Past call center experience Bi-lingual is a huge ...

Customer Service

El Paso, TX · On-site +1

$14.50 - $19.75/hr

Must possess strong verbal and written communication skills Must have strong typing and computer ... Past customer service experience (in any field) Past call center experience Bi-lingual is a huge ...

Customer Service

San Antonio, TX · On-site +1

$14.50 - $19.50/hr

Must possess strong verbal and written communication skills Must have strong typing and computer ... Past customer service experience (in any field) Past call center experience Bi-lingual is a huge ...

Customer Service

El Paso, TX

$14.50 - $19.75/hr

Must possess strong verbal and written communication skills Must have strong typing and computer ... Past customer service experience (in any field) Past call center experience Bi-lingual is a huge ...

Customer Service

Houston, TX

$15.25 - $20.75/hr

Must possess strong verbal and written communication skills Must have strong typing and computer ... Past customer service experience (in any field) Past call center experience Bi-lingual is a huge ...

Be Seen First

... Solid computer skills and ability to learn scheduling software quickly Reliable attendance and ... CSR, or operations roles Team support and growing company across Texas

REQUIRED QUALIFICATIONS • Internet / Computer Skills • 18+ Years of Age • Technical Aptitude ... Good customer service skills • Good Listening skills • Ability to self-manage • Well ...

Customer Service

Dallas, TX · On-site

$15.75 - $21.50/hr

Input orders into computer system. * Via telephone and other media, sell all major product ... Customer service to internal and external customers. * Solicits internal and external customer ...

Customer Service

Dallas, TX

$15.75 - $21.50/hr

Input orders into computer system. * Via telephone and other media, sell all major product ... Customer service to internal and external customers. * Solicits internal and external customer ...

Customer Service Agent, CSR

Lancaster, TX · On-site

$15.25 - $20.75/hr

Operate the computer terminal in a proficient manner. * Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely ...

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Showing results 1-20

Customer Service Computer information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To excel as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, empathy, and active listening are crucial soft skills for building rapport and resolving customer issues. These qualities ensure effective customer interactions, high satisfaction rates, and the efficient handling of inquiries and complaints.

What is the difference between Customer Service Computer vs Customer Support Specialist?

AspectCustomer Service ComputerCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; technical knowledge may be preferred
Work EnvironmentCall centers, retail, online supportCall centers, technical support centers, online platforms
Industry UsageRetail, telecommunications, e-commerceIT, software, hardware companies
Common Search IntentCustomer service roles, basic supportTechnical support, troubleshooting

Customer Service Computer roles focus on assisting customers with general inquiries and basic issues, often in retail or service industries. Customer Support Specialist positions typically involve technical troubleshooting and specialized support, especially in IT or software sectors. While both roles require strong communication skills, Customer Support Specialists usually need more technical knowledge.

What are some common challenges faced by Customer Service Computer professionals, and how can they be managed effectively?

Customer Service Computer professionals often encounter challenges such as troubleshooting complex technical issues, managing high call volumes, and addressing diverse customer concerns within tight timeframes. To manage these effectively, it's important to stay up-to-date with product knowledge, use clear communication, and leverage available support resources or escalation protocols. Many organizations provide ongoing training and encourage collaboration with technical teams, helping team members resolve issues more efficiently and maintain high customer satisfaction.

What does a Customer Service Computer professional do?

A Customer Service Computer professional assists customers with technical issues related to computer hardware, software, and network systems. They troubleshoot problems, provide solutions, and guide users through technical processes, often via phone, email, or chat. Their goal is to ensure customer satisfaction by resolving technical issues efficiently. They may also document customer interactions and escalate complex problems to higher-level technical teams. This role requires strong communication skills, technical knowledge, and patience.
What are popular job titles related to Customer Service Computer jobs in Texas? For Customer Service Computer jobs in Texas, the most frequently searched job titles are:

Supervisor, Customer Service

Customer Operations

San Antonio, TX • On-site

Full-time

Posted 28 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Have you been told you’re a “people person?” Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum’s Customer Service team.


Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You’ll work in a collaborative environment, alongside an encouraging team, making a difference every day.

WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST

  • Leading a team of representatives using encouragement and accountability to create a cohesive work unit
  • Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees
  • Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced
  • Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience

We’re a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you’d enjoy this type of dynamic job, we want to hear from you!


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience
Employment Type: Full Time