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Remote Live Chat Jobs in Texas (NOW HIRING)

Morley

Art Director (Remote - Texas)

Houston, TX · On-site +1

$115K - $121K/yr

Remote - Texas residents (minimal travel required) Do you have expertise in digital and print ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Texas)

Houston, TX · Remote

$115K - $121K/yr

Remote - Texas residents (minimal travel required) Do you have expertise in digital and print ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

... a remote setting. Key Responsibilities: 1. Customer Support and Communication: - Respond promptly to customer inquiries via phone, email, and live chat. - Address customer concerns, troubleshoot ...

Podium Education

HelpHub Specialist

Austin, TX · On-site +1

$16/hr

HelpHub Specialist Austin | Phoenix | Remote, Part time | Seasonal Part-time, seasonal employment ... Provide prompt and helpful responses to student inquiries, delivering resolutions through live chat ...

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Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Texas? The most popular types of Live Chat jobs in Texas are:
What are popular job titles related to Remote Live Chat jobs in Texas? For Remote Live Chat jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat jobs in Texas look for? The top searched job categories for Remote Live Chat jobs in Texas are:
What cities in Texas are hiring for Remote Live Chat jobs? Cities in Texas with the most Remote Live Chat job openings:
Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Texas as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution.

Remote Chat Support Representative

Jabezco Industrial Group

San Antonio, TX • Remote

$42K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 hours ago

Posted today

Job description

About the Role

Jabezco Industrial Group is seeking a professional and customer-focused Remote Chat Support Representative to provide exceptional support to our customers through live chat and other digital communication channels. In this role, you will assist customers by answering inquiries, resolving issues, and ensuring a positive customer experience while working remotely.

The ideal candidate is an excellent communicator, detail-oriented, and able to multitask in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely and professional manner.

  • Provide accurate information about company services, products, and policies.

  • Resolve customer concerns and escalate complex issues when necessary.

  • Document customer interactions and maintain accurate records.

  • Follow company procedures to ensure consistent and high-quality customer service.

  • Collaborate with internal teams to resolve customer issues efficiently.

  • Maintain customer confidentiality and protect sensitive information.

  • Meet established performance and response time goals.

  • Perform other customer support and administrative duties as assigned.

Required Qualifications

  • High school diploma or equivalent.

  • 1–2 years of experience in customer service, chat support, or a related role.

  • Excellent written communication and grammar skills.

  • Strong typing and multitasking abilities.

  • Proficiency with Microsoft Office and online communication tools.

  • Ability to work independently in a remote environment.

  • Reliable high-speed internet connection and a dedicated workspace.

Employment Requirements

  • Full-time remote position.

  • Must be authorized to work in the United States.

  • Ability to work scheduled shifts, including occasional evenings or weekends if needed.

Benefits

Jabezco Industrial Group offers a competitive benefits package, including:

  • Competitive pay

  • Medical, dental, and vision insurance

  • Life insurance

  • Short-Term Disability (STD) and Long-Term Disability (LTD)

  • Flexible Paid Time Off (PTO)

  • Paid company holidays

  • 401(k) retirement plan

  • Monthly phone allowance

  • Professional development and training opportunities

  • Career growth within a collaborative and supportive team

Why Join Jabezco Industrial Group?

At Jabezco Industrial Group, we are committed to delivering outstanding service to our clients through professionalism, teamwork, and integrity. As a Remote Chat Support Representative, you'll be part of a supportive team while enjoying the flexibility of working from home and opportunities for long-term career growth.

Jabezco Industrial Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.