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Remote Chat Support Jobs in Texas (NOW HIRING)

Skimmer

$15.75 - $21.50/hr

Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...

Oshi Health

Care Coordinator

Austin, TX · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Essence Journey

Remote Customer Support Associate

Austin, TX · Remote

$17.25 - $23.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Nexora Talent

Client Support Specialist (Remote)

Dallas, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Nexora Talent

Client Support Specialist (Remote)

Houston, TX · Remote

$17.25 - $23.25/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...

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Remote Chat Support information

See Texas salary details

$13

$24

$41

How much do remote chat support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote chat support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Texas? The most popular types of Chat Support jobs in Texas are:
What are popular job titles related to Remote Chat Support jobs in Texas? For Remote Chat Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Texas look for? The top searched job categories for Remote Chat Support jobs in Texas are:
What cities in Texas are hiring for Remote Chat Support jobs? Cities in Texas with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Texas as of July 2026, with employment types broken down into 59% Full Time, 29% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.
Customer Support Representative

Customer Support Representative

Skimmer

On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

About Skimmer
At Skimmer, we're on a mission to modernize the pool and spa service industry. More than 6,000 pool pros rely on our platform to manage and grow their businesses - and we're just getting started.
We're a private equity-backed, fast-growing SaaS company made up of big thinkers with small egos. Our software powers a surprisingly large niche of 70,000+ pool companies, and our customers love us almost as much as we love them (our reviews say it all).
If you're passionate about helping people, thrive in a fast-paced environment, and want to join a team that genuinely cares about what they do - come make a splash with us.
What You'll Do
As a Customer Support Representative, you'll be on the front lines helping pool pros succeed with Skimmer. Every day, you'll:
  • Deliver friendly, knowledgeable phone, email, and chat support to our customers
  • Guide customers through product features, troubleshooting, and best practices
  • Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and resolve issues
  • Build trust through genuine empathy, clear communication, and a touch of humor (we like to have fun while we work!)
  • Become a Skimmer expert - not just knowing how the product works, but why it matters to the pros who depend on it

Your work won't just solve problems - it'll help shape how thousands of businesses operate more efficiently every day.
What You Bring
  • A knack for clear, confident, and friendly communication
  • Experience in customer support, technical support, or billing support
  • Strong multitasking and prioritization skills - you stay calm under pressure
  • Tech-savviness - you pick up new tools quickly and love helping others do the same
  • Availability to work Monday-Friday, 9:30am - 6:00PM CDT

Tools We Use
Experience with these is a plus (but not required - we'll train you up!):
Our support team utilizes a range of tools to ensure efficient operations and seamless customer interactions:
  • Intercom: For chat support.
  • Dialpad: For handling calls.
  • HubSpot: CRM and comprehensive customer tracking.
  • Notion: For knowledge sharing and documentation.
  • Stripe and QBO: For managing billing and payments.
  • Slack: For facilitating internal communications.

Our Values
At Skimmer, we:
  • Realize that our customers' success is our success
  • Build humble, diverse teams who have fun winning together
  • Drive results with urgency and ownership
  • Earn trust through transparency and honest communication

These aren't just words - they guide how we show up every day for our customers and each other.
Why You'll Love It Here
  • A mission-driven company with genuine customer love
  • A collaborative, ego-free culture that celebrates progress over perfection
  • Opportunities to grow and advance as Skimmer scales
  • The chance to help thousands of pool pros run smoother, smarter businesses
  • A leadership team that values clarity, empathy, and follow-through
Benefits
  • Competitive base pay + bonus potential
  • Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents')
  • Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.
  • Immediate access to 401(k) with company match
  • Flexible PTO (MINIMUM of 10 days required every year)
  • 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
  • Remote work friendly
  • Comprehensive learning and development budget
  • A manager dedicated to your development

At Skimmer we are deeply committed to building a diverse and inclusive workplace (it's in our values). We're proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
We also acknowledge that there is no "perfect" candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.
Skimmer has downtown office spaces in Austin, TX and Toronto, ON, and remote-first employees around the US. Right now we can hire hybrid employees in Austin and Toronto, or remote employees in the following states: Alabama, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, and Virginia.

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