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Remote Chat Support Jobs in Columbus, OH (NOW HIRING)

Client Support Specialist (Remote)

Columbus, OH · Remote

$17.50 - $23.50/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support,

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Art Director (Remote - Ohio)

Columbus, OH · On-site +1

$116K - $122K/yr

About the Role Location: Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design, motion graphics and video? Are you ready to take your creative career to

Art Director (Remote - Ohio)

Columbus, OH · Remote

$116K - $122K/yr

About the Role Location: Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design, motion graphics and video? Are you ready to take your creative career to

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Remote Chat Support information

See Columbus, OH salary details

$13

$25

$43

How much do remote chat support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote chat support in Columbus, OH is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.40 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Columbus, OH? The most popular types of Chat Support jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Chat Support jobs? Cities near Columbus, OH with the most Remote Chat Support job openings:

Non-Profit Donation Specialist

Kaizen Advance

Columbus, OH • Remote

$11 - $15/hr

Contractor

Posted 25 days ago


Job description

Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. We partner with independent contractors who are serious about remote work and capable of representing nonprofit organizations with professionalism and accountability.

Types of Clients:

Nonprofit/Charity TV and Radio stations
Child welfare agencies
Veteran support groups
Spiritual and religious organizations
Animal advocacy groups

JOB DUTIES:
Handling inbound donation-related calls
Engaging donors professionally and respectfully
Accurately entering pledge and donation information
Following compliance and script guidelines
Meeting attendance and performance benchmarks

IMPORTANT DETAILS:
This is an independent contractor opportunity, not an employee role.
Certification and startup requirements apply.
Contractors are responsible for managing their schedule and performance.
Visit www.kaizenadvance.com for more information.










Requirements
Minimum 6 months of remote call center experience or 1 year in-office call center experience
Must be at least 18 years old
Must be an US resident
Must use a Windows 11 PC
Quiet, professional background for calls
Able to type at least 40 words per minute
Intermediate computer skills
Able to pass a background check
Must be able to complete a voice assessment and a mock call

Preferred Skills:
Highly organized and self-motivated
Excellent communication skills
Intermediate PC proficiency
Reliable and Dependable
Able to provide excellent customer service

Technology Requirements:
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
8 GB RAM PC (Minimum); 16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hard-wired internet connection (Ethernet; No WiFi allowed)

Benefits
Inbound phone work: $0.20 - $0.32 per talk minute ($13 - $15/hr), depending on the project and performance
Experienced agents can earn up to $0.35 per talk minute
Advancement opportunities for email, ticket, and chat support available with varied pay rates are performance-based and earned through consistency
Flexible hours with 24/7 available