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Full Time Chat Support Jobs Near Me

Richwood Bank

Contact Center Agent

Richwood, OH

$15.50 - $21/hr

Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program ... Supports customers with all account and service needs that are capable via phone or chat * Sets ...

Richwood Bank

Contact Center Agent

Richwood, OH · On-site

$15.50 - $21/hr

Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program ... Supports customers with all account and service needs that are capable via phone or chat * Sets ...

Richwood Bank

Contact Center Agent

Richwood, OH · On-site

$15.50 - $21/hr

Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program ... Supports customers with all account and service needs that are capable via phone or chat * Sets ...

Cscc

Student Services Specialist

Columbus, OH

$19.92/hr

Hourly Compensation: $19.92 The Student Services Specialist supports new and continuing students ... through chat. This position communicates with other student services areas to facilitate the ...

UTZ Brands, Inc

Warehouse Utility-Columbus, OH

Columbus, OH

$15.50 - $18.25/hr

Our Columbus, OH Distribution Centeris seeking a Warehouse Utility associateto support our dynamic ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

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Full Time Chat Support information

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$44

How much do full time chat support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for full time chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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Full Time Chat Support jobs near you
A map of the United States highlighting the number of Full Time Chat Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Full Time Chat Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Support Specialist I

Surge Staffing

Columbus, OH • On-site

$23 - $25/hr

Full-time

Posted 4 days ago

Job description

Support Specialist I (Entry Level)

Summary: The Support Specialist I provides frontline technical and administrative support to both internal staff and external customers through multiple communication channels, including phone, email, live chat, and internal systems. This role is responsible for delivering timely, accurate, and professional assistance while ensuring a positive customer experience. Support Specialist I, work closely with team members and supervisors to resolve issues efficiently, supports day-to-day administrative functions, and follows established procedures to maintain service quality and compliance. This entry-level position is ideal for individuals eager to develop customer support, technical, and administrative skills while learning company systems, policies, and best practices.

Primary Functions and Responsibilities

  • Respond to inquiries from customers and employees via phone, email, chat, source systems, and other communication channels.
  • Perform assigned administrative duties, including but not limited to data entry, follow-up communications, and background status checks.
  • Escalate complex or unresolved issues to senior specialists or supervisors as appropriate.
  • Maintain accurate and organized spreadsheets, logs, and records.
  • Deliver excellent customer service in a calm, courteous, and professional manner.
  • Assist new users with account setup and provide basic troubleshooting support.
  • Ensure the confidentiality of sensitive information and comply with company policies and applicable regulations.
  • Perform additional duties as needed to support the successful operation of the company.

Qualifications

  • High School Diploma or equivalent required.
  • One (1) or more years of office, administrative, or customer service experience preferred.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong written and verbal communication skills.
  • Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

IND 1

Employment Type: FULL_TIME

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