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Full Time Chat Support Jobs (NOW HIRING)

Burjline Builders

Seeking a chat support specialist to provide real-time assistance via live chat and messaging ... Work Environment: - 100% remote, with full-time and part-time options, including paid virtual ...

Qode

Remote Live Chat Support Representative

CA · On-site +1

$22 - $36/hr

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the ... This is a full-time position requiring 40 hours per week. We are committed to the professional ...

Launch Focus

Technical Support

Rochester, NY

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Burjline Builders

Online Chat Representative

New York, NY · On-site

$17.50 - $23.75/hr

An Online Chat Representative provides customer support through live chat, messaging platforms, or ... Remote, hybrid, or office-based. * Full-time or part-time schedules. * May require evening, weekend ...

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Full Time Chat Support information

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$44

How much do full time chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for full time chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is full time chat support?

Full time chat support jobs involve assisting customers or clients through online chat platforms, typically for a company’s website or app. Employees in this role answer questions, resolve issues, and provide information about products or services in real-time via text-based communication. Unlike phone support, chat support allows for multitasking and often requires fast typing and strong written communication skills. These positions may be remote or in-office and usually require working a standard number of hours per week, such as 35–40 hours. Full time chat support roles are popular in industries like e-commerce, technology, and customer service.

What are the key skills and qualifications needed to thrive as a full time chat support specialist?

To excel as a Full Time Chat Support specialist, you need strong written communication, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, active listening, and adaptability are crucial soft skills that help build rapport and resolve customer issues efficiently. These skills and qualities are vital for delivering timely, accurate, and positive customer experiences in a fast-paced digital environment.

What are some common challenges faced in a full time chat support role, and how can they be managed?

A common challenge in Full Time Chat Support is handling multiple conversations simultaneously while maintaining accuracy and a positive customer experience. Managing high volumes during peak times can be stressful, but using canned responses and staying organized can help. Building familiarity with common issues and internal resources improves efficiency, and regular collaboration with team members ensures consistency in responses. Proactively seeking feedback and participating in training sessions also helps in overcoming challenges and improving performance.

What is the difference between Full Time Chat Support vs Part Time Chat Support?

AspectFull Time Chat SupportPart Time Chat Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsBasic customer service skills, sometimes specific certificationsSame as full-time, often less strict
Work EnvironmentRemote or office-based, fast-paced customer service settingRemote or flexible, similar environment
Employer UsageCommon in customer service departments of various industriesUsed by companies needing flexible support staffing

Full Time Chat Support involves working standard hours with consistent schedules, often providing comprehensive customer assistance. Part Time Chat Support offers flexible hours with fewer weekly hours, suitable for students or those seeking supplemental income. Both roles require similar skills but differ mainly in hours and commitment level.

More about Full Time Chat Support jobs

What cities are hiring for Full Time Chat Support jobs?

Cities with the most Full Time Chat Support job openings:

What are the most commonly searched types of Chat Support jobs?

The most popular types of Chat Support jobs are:

What states have the most Full Time Chat Support jobs?

States with the most job openings for Full Time Chat Support jobs include:

What are popular job titles related to Full Time Chat Support jobs?

For Full Time Chat Support jobs, the most frequently searched job titles are:

Full Time Chat Support jobs near you
Infographic showing various Full Time Chat Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Remote Chat Support

On-site, Remote

Burjline Builders
See more jobs at Burjline Buildersexternal

Full-time

Medical, PTO

Posted 27 days ago

Job description

Seeking a chat support specialist to provide real-time assistance via live chat and messaging, addressing inquiries and troubleshooting issues through written communication. Ideal for quick typists with strong problem-solving skills.
Key Responsibilities:
- Respond to customer inquiries promptly.
- Troubleshoot technical issues and process orders.
- Manage 3-5 concurrent chat sessions while maintaining quality.
- Document interactions and follow up on unresolved issues.
- Stay informed about company products and services.
Qualifications:
- High school diploma or equivalent; 1+ years of customer service experience.
- Typing speed of 50+ WPM; strong written communication skills.
- Experience with CRM or live chat software.
- Reliable high-speed internet and a professional workspace.
Technical Requirements:
- Windows PC or Mac, wired internet, USB headset, and webcam.
Work Environment:
- 100% remote, with full-time and part-time options, including paid virtual training.
Compensation & Benefits:
- Competitive hourly rate with shift differentials, bonuses, health insurance (for full-time), and paid time off.
Performance Metrics:
- Maintain a high customer satisfaction score and efficient issue resolution.
Locations Kansas City

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