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Full Time Chat Support Jobs in Colorado (NOW HIRING)

Customer Support Specialist

Littleton, CO

$18 - $24.25/hr

... in-app/web chat, email, web form submissions, and social media. These range from pre-sales ... job position. * Full-time, on-site presence required * Hours of operation: 8-5/M-F (subject to ...

New

Customer Support Specialist

Denver, CO

$18.50 - $25/hr

... in-app/web chat, email, web form submissions, and social media. These range from pre-sales ... job position. * Full-time, on-site presence required * Hours of operation: 8-5/M-F (subject to ...

New

Sending dozens of written messages daily to customers and non-customers via chat/email/messaging ... job position. * Full-time, on-site presence required * Hours of operation: 8-5/M-F (subject to ...

... phone, chat, face-to-face). * Troubleshoot, diagnose, and resolve help desk tickets in a team ... Candidates must be legally authorized to work in the United States on a full-time basis without ...

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Showing results 1-20

Full Time Chat Support information

See Colorado salary details

$15

$27

$47

How much do full time chat support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for full time chat support in Colorado is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $29.81 per hour, depending on experience, location, and employer.

What is full time chat support?

Full time chat support jobs involve assisting customers or clients through online chat platforms, typically for a company’s website or app. Employees in this role answer questions, resolve issues, and provide information about products or services in real-time via text-based communication. Unlike phone support, chat support allows for multitasking and often requires fast typing and strong written communication skills. These positions may be remote or in-office and usually require working a standard number of hours per week, such as 35–40 hours. Full time chat support roles are popular in industries like e-commerce, technology, and customer service.

What are the key skills and qualifications needed to thrive as a full time chat support specialist?

To excel as a Full Time Chat Support specialist, you need strong written communication, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, active listening, and adaptability are crucial soft skills that help build rapport and resolve customer issues efficiently. These skills and qualities are vital for delivering timely, accurate, and positive customer experiences in a fast-paced digital environment.

What are some common challenges faced in a full time chat support role, and how can they be managed?

A common challenge in Full Time Chat Support is handling multiple conversations simultaneously while maintaining accuracy and a positive customer experience. Managing high volumes during peak times can be stressful, but using canned responses and staying organized can help. Building familiarity with common issues and internal resources improves efficiency, and regular collaboration with team members ensures consistency in responses. Proactively seeking feedback and participating in training sessions also helps in overcoming challenges and improving performance.

What is the difference between Full Time Chat Support vs Part Time Chat Support?

AspectFull Time Chat SupportPart Time Chat Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsBasic customer service skills, sometimes specific certificationsSame as full-time, often less strict
Work EnvironmentRemote or office-based, fast-paced customer service settingRemote or flexible, similar environment
Employer UsageCommon in customer service departments of various industriesUsed by companies needing flexible support staffing

Full Time Chat Support involves working standard hours with consistent schedules, often providing comprehensive customer assistance. Part Time Chat Support offers flexible hours with fewer weekly hours, suitable for students or those seeking supplemental income. Both roles require similar skills but differ mainly in hours and commitment level.

What are the most commonly searched types of Chat Support jobs in Colorado?

The most popular types of Chat Support jobs in Colorado are:

What are popular job titles related to Full Time Chat Support jobs in Colorado?

For Full Time Chat Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Full Time Chat Support jobs in Colorado look for?

The top searched job categories for Full Time Chat Support jobs in Colorado are:

What cities in Colorado are hiring for Full Time Chat Support jobs?

Cities in Colorado with the most Full Time Chat Support job openings:

Infographic showing various Full Time Chat Support job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $56,970 per year, or $27.4 per hour.

Compassionate Licensed Mental Health Therapist for Trauma Recovery

Denver, CO • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 7 days ago


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated Licensed Mental Health Therapist who specializes in trauma recovery. This full-time remote position offers a unique opportunity for licensed professionals to provide compassionate care to individuals affected by trauma, focusing on evidence-based practices that foster recovery and resilience.

About the Organization

Chat and Change Counseling, LLC is a cutting-edge outpatient mental health practice located in the vibrant city of Denver, Colorado. Our mission is to create a nurturing and supportive environment where trauma survivors can seek healing and restoration. By integrating a variety of therapeutic modalities tailored to the unique needs of each patient, we strive to facilitate lasting change and empower our clients on their journey toward mental wellness.

Work Environment

The position is primarily remote, allowing for a flexible work-life balance while engaging with clients through telehealth services. Our virtual office supports a team-oriented approach, ensuring that therapists collaborate effectively with each other and our multidisciplinary team of psychiatrists and healthcare professionals. Although the primary work setting is remotely based, therapists may occasionally visit our Denver office for team meetings and professional development sessions.

Key Responsibilities
  • Conduct thorough trauma-informed assessments to evaluate patients’ trauma history and co-occurring conditions.
  • Develop and tailor individualized treatment plans focused on trauma recovery, integrating approaches such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT).
  • Facilitate both individual and group therapy sessions that enable patients to process their trauma, develop coping strategies, and build resilience.
  • Provide crisis intervention support, offering timely assistance and resources during trauma-related emergencies.
  • Engage in continuous collaboration with psychiatrists and other healthcare professionals to ensure comprehensive care for patients.
  • Educate patients and their families on trauma responses and provide guidance on effective coping mechanisms and available resources.
  • Maintain accurate and confidential clinical documentation that adheres to legal and ethical standards.
  • Participate in regular case consultations and team meetings aimed at enhancing trauma-informed care practices.
  • Stay informed about the latest research and best practices in trauma therapy, integrating new knowledge into therapeutic interventions.
Patient Population / Client Focus

As a Licensed Mental Health Therapist at Chat and Change Counseling, you will work primarily with individuals facing the impacts of trauma, including those diagnosed with post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders. Your role will be integral in supporting clients with their recovery journeys, providing them with the tools and support needed to heal and thrive.

Qualifications
  • Master’s or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT) in the state of Colorado.
  • Strong knowledge base related to trauma-informed care practices and trauma-responsive therapeutic techniques.
  • Excellent communication and interpersonal skills, characterized by a non-judgmental, empathetic, and supportive demeanor.
  • Competence in utilizing electronic health record (EHR) systems and corresponding digital tools for documentation and patient management.
  • Ability to maintain composure and professionalism in high-stress situations, fostering a safe space for clients.
Preferred Experience
  • A minimum of 2 years of post-licensure experience in a mental health setting is preferred.
  • Experience working with diverse populations and an understanding of cultural competency in therapeutic practice are advantageous.
  • Familiarity with community resources and networks for trauma survivors in the Denver area will support effective client referrals and resource navigation.
Compensation and Benefits

The compensation package for this position ranges from USD 90,000 to 100,000 yearly, depending on experience and expertise. In addition to competitive salary, we offer a comprehensive healthcare benefits package, retirement savings plan with employer-matching contributions, and generous paid time off (PTO) including holiday pay. Additional benefits include professional liability insurance coverage, support for continuing education opportunities, and access to resources for professional development.

Career Growth Opportunities

At Chat and Change Counseling, we are committed to supporting the career growth of our staff. Opportunities for advancement within our trauma-informed practice are available, and we encourage our therapists to pursue specialties in different therapeutic modalities. We provide access to workshops and training to enhance your skills and advance your therapeutic competencies.

Why Join Our Team

If you are passionate about making a meaningful impact in the lives of trauma survivors, we invite you to join our collaborative and supportive team at Chat and Change Counseling, LLC. Your expertise will be pivotal in transforming healing journeys and fostering resilience among our clients.

Application Information

If you are interested in this rewarding opportunity, please submit your resume, along with a cover letter outlining your relevant experience and passion for trauma therapy. We look forward to welcoming a new member to our dedicated team who is eager to contribute to the healing and growth of our patients.