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Entry Level Chat Support Jobs in Colorado (NOW HIRING)

Fastly

Customer Support Engineer

Denver, CO · On-site

This opening is for a Customer Support Engineer, Tier I, an entry-level position within our three ... Resolve technical inquiries across email, chat (powered by Slack), and portal engagements ...

Cotopaxi

Retail Sales Associate

Golden, CO · On-site

$17/hr

Retail Guide (Retail Sales Associate) Job Level: Entry-Level Job Type: Part-Time, Non-Exempt Job ... to help support them on their next adventure - big or small. You'll chat backpacks, jackets ...

Cotopaxi

Retail Sales Associate

Golden, CO · On-site

Retail Guide (Retail Sales Associate) Job Level: Entry-Level Job Type: Part-Time, Non-Exempt Job ... to help support them on their next adventure - big or small. You'll chat backpacks, jackets ...

All JobsChat Support JobsEntry Level Chat Support JobsEntry Level Chat Support Jobs in Colorado

Entry Level Chat Support information

See Colorado salary details

$10

$20

$30

How much do entry level chat support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level chat support in Colorado is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $22.26 per hour, depending on experience, location, and employer.

What are entry level chat support jobs?

Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.

What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?

Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.

What is the difference between Entry Level Chat Support vs Customer Service Representative?

AspectEntry Level Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote or call centerIn-person, call center, or remote
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Common Search IntentOnline support, chat jobs, remote customer serviceCustomer support, call center jobs

Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.

What are the key skills and qualifications needed to thrive as an Entry Level Chat Support representative, and why are they important?

To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.
What are the most commonly searched types of Chat Support jobs in Colorado? The most popular types of Chat Support jobs in Colorado are:
What job categories do people searching Entry Level Chat Support jobs in Colorado look for? The top searched job categories for Entry Level Chat Support jobs in Colorado are:
What cities in Colorado are hiring for Entry Level Chat Support jobs? Cities in Colorado with the most Entry Level Chat Support job openings:
Entry Level Chat Support jobs near you
Entry Level Coding/ Customer Service

Entry Level Coding/ Customer Service

American Tape & Label

Arvada, CO • On-site

$20 - $25/hr

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Are You Ready to Make an Impact?

At American Tape & Label, we don't just manufacture label and sticker products - we create possibilities. We're currently seeking a highly skilled Press Operator to be the driving force behind our state-of-the-art production line. This isn't just a job; it's an opportunity to mold the future—one roll, one sheet, one product at a time. We have been manufacturing labels since 1972. We are a stable organization seeking long-term, loyal employees who are willing to work as a team and care for one another. We have strong company values, and we will ensure that you adhere to them.

1. Entry-Level Software Developer / Junior Programmer

Job Title: Junior Software Developer
Department: Engineering / IT
Reports To: Senior Developer or Engineering Manager

Job Summary

We are seeking a motivated entry-level Software Developer to join our team. This role is ideal for candidates who are passionate about coding, problem-solving, and building real-world applications. You will work alongside experienced developers to design, develop, test, and maintain software solutions.

Key Responsibilities

  • Write clean, efficient, and well-documented code
  • Assist in developing web or software applications
  • Debug and troubleshoot software issues
  • Collaborate with team members on projects and code reviews
  • Participate in testing and quality assurance processes
  • Learn and apply new technologies and best practices

Required Qualifications

  • Basic knowledge of at least one programming language (e.g., Python, Java, JavaScript, or C++)
  • Understanding of fundamental programming concepts (loops, functions, data structures)
  • Familiarity with version control systems (e.g., Git) is a plus
  • Strong problem-solving skills and attention to detail
  • Willingness to learn and grow in a team environment

Preferred Qualifications

  • Relevant coursework, bootcamp, or personal projects
  • Basic understanding of web development (HTML, CSS, JavaScript)
  • Internship or project experience

Soft Skills

  • Strong communication skills
  • Team-oriented mindset
  • Adaptability and eagerness to learn

2. Experienced Customer Service

Job Title: Customer Service Representative
Department: Customer Support
Reports To: Customer Service Manager

Job Summary

We are looking for a friendly and reliable Customer Service Representative to assist customers by answering questions, resolving issues, and providing excellent support. This role is ideal for individuals who enjoy helping others and working in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints in a professional and timely manner
  • Provide accurate information about products and services
  • Document customer interactions in the system
  • Escalate complex issues to higher-level support when needed
  • Maintain a positive and empathetic attitude with customers

Required Qualifications

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Basic computer skills (email, data entry, CRM systems)
  • Ability to multitask and manage time effectively

Preferred Qualifications

  • Previous customer service experience (retail, call center, etc.)
  • Familiarity with customer support software

Soft Skills

  • Patience and empathy
  • Problem-solving abilities
  • Strong listening skills
  • Professional demeanor

Company Description

American Tape & Label is a printing company for product labels and stickers. We have been a family-owned and operated business since 1972. We produce products for commercial and Retail companies throughout the United States and internationally. We are seeking someone to join our team who takes pride in their work. We are seeking a Shift Lead/Production Manager. We genuinely care about our employees and want them to enjoy their environment. We work hard to make sure your needs are taken care of as well as putting out a great product for our clients. You will be an important part of this company.