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Remote Chat Support Assistant Jobs in Colorado (NOW HIRING)

Capacity

Chat Brand Rep (Titleist)

Denver, CO · Remote

$20/hr

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections ...

ForgeFit

Remote Customer Service Specialist

Arvada, CO · On-site +1

$17.25 - $23/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Denver, CO · On-site +1

$17.50 - $23.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Aurora, CO · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Propelus

Customer Support Specialist

Boulder, CO · Remote

$18.75 - $25.25/hr

This is a high-volume, remote role designed for "power users" who thrive in a fast-paced SaaS ... Provide expert assistance via live chat, email, and phone. Inbound phone support will account for ...

H&R Block

Block Advisor Tax Advisor - Remote

Denver, CO · On-site +1

$11 - $80/hr

Conduct tax interviews with clients and support do it yourself online tax clients through virtual ... chat, email) * Generate business growth, increase client retention, and offer additional products ...

H&R Block

Block Advisor Tax Advisor - Remote

Littleton, CO · On-site +1

$11 - $80/hr

Conduct tax interviews with clients and support do it yourself online tax clients through virtual ... chat, email) * Generate business growth, increase client retention, and offer additional products ...

H&R Block

Block Advisor Tax Advisor - Remote

Louisville, CO · On-site +1

$11 - $80/hr

Conduct tax interviews with clients and support do it yourself online tax clients through virtual ... chat, email) * Generate business growth, increase client retention, and offer additional products ...

H&R Block

Block Advisor Tax Advisor - Remote

Parker, CO · On-site +1

$11 - $80/hr

Conduct tax interviews with clients and support do it yourself online tax clients through virtual ... chat, email) * Generate business growth, increase client retention, and offer additional products ...

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All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Colorado

Remote Chat Support Assistant information

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Colorado? The most popular types of Remote Chat Support jobs in Colorado are:
What are popular job titles related to Remote Chat Support Assistant jobs in Colorado? For Remote Chat Support Assistant jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Assistant jobs in Colorado look for? The top searched job categories for Remote Chat Support Assistant jobs in Colorado are:
What cities in Colorado are hiring for Remote Chat Support Assistant jobs? Cities in Colorado with the most Remote Chat Support Assistant job openings:
Remote Chat Support Assistant jobs near you

Chat Brand Rep (Titleist)

Capacity

Denver, CO • Remote

$20/hr

Contractor

Re-posted 17 days ago

Job description

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections to provide premium service to online customers mirroring an in-store experience. No bots. Just real, honest people sharing their passion and expertise.

RESPONSIBILITIES AND DUTIES

  • Be brand passionate - share your love for the game and brand!
  • Use primarily Titleist golf equipment
  • Familiarity with the Titleist site and any related media/searches
  • Ability to compare and analyze any competitor products.
  • Thrive in fast-paced environment handling multiple chats at once
  • Maintain the core values of the Titleist tradition "commitment to continuous improvement and performance and quality excellence


SKILLS AND QUALIFICATIONS

  • 5+ years golf experience
  • 2+ years club fitting experience
  • In-depth knowledge of current and past Titleist products
  • Familiarity with similar products from other brands
  • Ability to communicate and assist golfers on all Titleist products (enthusiast to pro level)
  • Able to type at least 35 wpm, with a strong ability to communicate clearly

"An unwavering commitment to continuous improvement and performance and quality excellence are core
values of the Titleist tradition."



COMPENSATION AND PERKS

  • This is a 1099 Independent Contractor position.
  • Pay $20/hour, paid weekly
  • Remote position



TECHNOLOGY DETAILS

  • A desktop or laptop w/ Chrome browser (tablets and other mobile devices are not
    compatible at this time).
  • Stable internet connection (we suggest at least a consistent 10mbps).
  • Reliable sound output (this can either be through built in computer speakers or third-
    party speakers or headsets).
Employment Type: CONTRACTOR

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