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Remote Customer Support Engineer Jobs in Colorado

Remote Customer Support Reps

Aurora, CO · Remote

$17.25 - $22/hr

As a Remote Customer Support Reps, you will play a vital role in managing and optimizing the company's accounts receivable processes. Your contributions will ensure timely and accurate invoicing ...

Customer Support Representative (Remote)

Denver, CO · Remote

$17.50 - $22.50/hr

As a Customer Support Representative, you'll be the first point of contact for our customers ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Enterprise Support Engineer

Westminster, CO · On-site +1

$108K - $134K/yr

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

Enterprise Support Engineer

Westminster, CO · On-site +1

$108K - $134K/yr

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

Customer Support Analyst Remote / Denver, Colorado, United States Actionstep is a pioneer in the ... and Engineering teams to address product issues, working with both teams to answer advanced ...

Customer Support Specialist

Boulder, CO · Remote

$18.75 - $25.25/hr

Propelus is seeking a high-performing Customer Support Specialist to join our CE Broker team. CE ... This is a high-volume, remote role designed for "power users" who thrive in a fast-paced SaaS ...

Customer Support (Hybrid)

Denver, CO · On-site +1

$42K - $49K/yr

... remote work, and ad-hoc arrangements Some positions may qualify for the Public Service Loan ... In this role, you will be a valued member of the Customer Support Services Team, and you will:

Customer Support (Hybrid)

Denver, CO · On-site +1

$42K - $49K/yr

Excellent work-life balance through flex schedules, flexplace/remote work, and ad-hoc arrangements ... In this role, you will be a valued member of the Customer Support Services Team, and you will:

Remote Customer Service Specialist

Arvada, CO · On-site +1

$17.25 - $23/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Customer Support Engineer information

See Colorado salary details

$41K

$82.6K

$114.1K

How much do remote customer support engineer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote customer support engineer in Colorado is $82,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $94,600.00 per year, depending on experience, location, and employer.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Colorado? For Remote Customer Support Engineer jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Remote Customer Support Engineer jobs? Cities in Colorado with the most Remote Customer Support Engineer job openings:
Infographic showing various Remote Customer Support Engineer job openings in Colorado as of June 2026, with employment types broken down into 1% Locum Tenens, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,616 per year, or $39.7 per hour.

Remote Customer Support Reps

Jobs for Humanity

Aurora, CO • Remote

$17.25 - $22/hr

Full-time

Posted 17 days ago


Job description

Company Description

At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.

Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners.

Job Description

We are seeking dedicated individuals to join our dynamic team remotely as Remote Customer Support Reps. This global opportunity is designed to be accessible to everyone, including skilled and unskilled professionals, freelancers, stay-at-home moms and dads, and the physically challenged.

Position Overview:

As a Remote Customer Support Reps, you will play a vital role in managing and optimizing the company's accounts receivable processes. Your contributions will ensure timely and accurate invoicing, collections, and reconciliation, while fostering positive relationships with clients and internal teams.

Key Responsibilities:

Invoice Management: Prepare, issue, and track accurate invoices for clients.
Payment Oversight: Monitor and manage incoming payments, ensuring proper allocation and reconciliation.
Collections: Proactively follow up on overdue accounts and collaborate with clients to resolve payment delays.
Account Reconciliation: Regularly reconcile accounts receivable ledgers to ensure accuracy and compliance.
Reporting: Generate detailed financial reports, highlighting key metrics and trends.
Client Communication: Serve as the main point of contact for customer inquiries related to billing and payments.
Process Improvement: Identify opportunities to streamline accounts receivable processes and implement best practices.


Who Can Apply:
This opportunity is open to individuals from all walks of life, including:

Skilled professionals with accounts receivable or finance experience.
Unskilled individuals looking for a chance to develop their skills.
Stay-at-home moms and dads seeking flexible, remote work opportunities.
Physically challenged individuals who bring unique perspectives and talents.


Qualifications:

Experience: While prior experience in accounts receivable or a related field is preferred, it is not mandatory. Training and support will be provided.
Technical Skills: Basic proficiency with accounting software and Microsoft Excel is a plus.
Communication: Strong verbal and written communication skills to interact effectively with clients and teams.
Detail-Oriented: Exceptional attention to detail and accuracy in financial records.
Problem-Solving: Ability to resolve billing issues and customer concerns efficiently.
Adaptability: Comfortable working independently in a remote and multicultural environment.


Why OranjeBor Energie BV?

Flexible work-from-home opportunity accessible to a global audience.
A diverse and inclusive workplace that values collaboration and individuality.
Competitive compensation and potential for future growth within the company.


How to Apply:
If you're ready to embrace this exciting opportunity and contribute to a supportive and inclusive work environment, we'd love to hear from you! Please submit your resume and a brief cover letter to [[email protected]] for more information.

Qualifications

Qualifications:

Experience: While prior experience in accounts receivable or a related field is preferred, it is not mandatory. Training and support will be provided.
Technical Skills: Basic proficiency with accounting software and Microsoft Excel is a plus.
Communication: Strong verbal and written communication skills to interact effectively with clients and teams.
Detail-Oriented: Exceptional attention to detail and accuracy in financial records.
Problem-Solving: Ability to resolve billing issues and customer concerns efficiently.
Adaptability: Comfortable working independently in a remote and multicultural environment.

Additional Information

If you are passionate about delivering exceptional customer service, including collections, and thrive in a remote work environment, we would love to hear from you. Please submit your resume and cover letter