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Remote Customer Support Engineer Jobs in Colorado

Makpar

Service Center Analyst

Denver, CO · On-site +1

We combine functional and technical expertise in cloud engineering, data management, cybersecurity ... This role is largely responsible for providing remote customer support for Federal Government ...

Makpar

Service Center Analyst

Denver, CO · Remote

We combine functional and technical expertise in cloud engineering, data management, cybersecurity ... This role is largely responsible for providing remote customer support for Federal Government ...

Generac

Sales Engineer - Data Centers

Denver, CO · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools ... Use of Salesforce as a CRM Physical Demands: While performing the duties of this job, the employee ...

KEYENCE

Field Application Engineer

Denver, CO · On-site +1

$54K - $81K/yr

Solve complex customer challenges through creative configurations of our technical products ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Denver, CO · On-site +1

$53K - $80K/yr

Solve complex customer challenges through creative configurations of our technical products ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Pathify

Customer Success Engineer

Denver, CO · On-site +1

$70K - $115K/yr

Remote/Denver, CO Preferred Compensation: $70,000 - $115,000 / year Description The Customer Success Engineer is responsible for providing high-quality, comprehensive technical support for the ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Colorado

Remote Customer Support Engineer information

See Colorado salary details

$41K

$82.6K

$114.1K

How much do remote customer support engineer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote customer support engineer in Colorado is $82,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $94,600.00 per year, depending on experience, location, and employer.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Colorado? For Remote Customer Support Engineer jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Colorado look for? The top searched job categories for Remote Customer Support Engineer jobs in Colorado are:
What cities in Colorado are hiring for Remote Customer Support Engineer jobs? Cities in Colorado with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Remote Customer Enrollment Client Advisor

Remote Customer Enrollment Client Advisor

American Income Life Insurance Company

Denver, CO • On-site, Remote

$90K - $120K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

AO Globe Life is actively hiring motivated professionals to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications, or for individuals who thrive in a people-focused, service-oriented environment.
Comprehensive training, scheduled client consultations, and structured mentorship are provided to help you succeed while building a meaningful career from anywhere in the United States.
Key Responsibilities
  • Conduct scheduled virtual consultations with clients via Zoom
  • Help individuals and families understand available coverage options
  • Guide clients through the onboarding and enrollment process
  • Maintain clear and accurate digital records of client interactions
  • Provide professional, client-focused support throughout each interaction
  • Participate in mentorship programs, training sessions, and team development meetings
  • Build strong, long-term relationships with clients
Qualifications
  • Strong communication and interpersonal skills
  • Organized, self-driven, and comfortable working independently
  • Confident using video communication and digital tools
  • Passion for helping others in a service-oriented environment
  • Customer service or consultative experience is helpful but not required

Applicants must be legally authorized to work in the United States and have a reliable internet connection and a Windows-based laptop or PC with a webcam.
What We Offer
  • Fully remote role available throughout the United States
  • Flexible scheduling with autonomy over your workday
  • Pre-qualified client consultations provided
  • Structured training and licensing support
  • Leadership development and advancement opportunities
  • Recognition programs and professional growth initiatives
  • A supportive, people-focused team culture
About AO Globe Life
AO Globe Life supports union members, credit union clients, and veterans across the United States by helping families understand options that protect their financial futures. With more than 70 years of service, our organization continues to grow through a remote-first model focused on integrity, service, and professional development.
If you are looking to begin a career that combines purpose, flexibility, and long-term opportunity, we encourage you to apply and learn more about joining the AO Globe Life team.

Apply