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Customer Support Associate Jobs in Colorado (NOW HIRING)

Customer Support Associate

Denver, CO · On-site

$60K - $75K/yr

About the Role As a member of our Customer Support team , you will be the first point of contact for our clients, playing a crucial role in ensuring their success and satisfaction with our platform.

About the Role As a member of our Customer Support team , you will be the first point of contact for our clients, playing a crucial role in ensuring their success and satisfaction with our platform.

Customer Support Specialist

Denver, CO · On-site

$48K - $51K/yr

... associates, school staff and/or student parents. A background in K12 education and/or accounting ... Customer Support: Provide exceptional customer service through building rapport and relationships ...

New

... Support Associates III/IV staff, the Client Support Associate (CSA) II performs daily client ... Learns ABWM processes, procedures, customer service standards, and organization. * Works to develop ...

Customer Support Specialist

Denver, CO · On-site

$21 - $23/hr

Associate degree or equivalent work experience required * 1+ years' of customer service experience * Experience with Accounting principles is preferred * Previous experience with software support ...

Customer Support Specialist

Boulder, CO · Remote

$18.75 - $25.25/hr

Propelus is seeking a high-performing Customer Support Specialist to join our CE Broker team. CE ... Associate's degree or higher is preferred. Remote Work Requirements * A quiet, dedicated, and ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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Customer Support Associate information

See Colorado salary details

$12

$21

$29

How much do customer support associate jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for customer support associate in Colorado is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Colorado? The most popular types of Customer Support jobs in Colorado are:
What are popular job titles related to Customer Support Associate jobs in Colorado? For Customer Support Associate jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Colorado look for? The top searched job categories for Customer Support Associate jobs in Colorado are:
What cities in Colorado are hiring for Customer Support Associate jobs? Cities in Colorado with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Colorado as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $43,779 per year, or $21 per hour.

Customer Support Associate

Playground

Denver, CO • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 29 days ago


Job description

About Playground
Playground is working to make excellent child care accessible to all. Playground has built best in class software to manage all aspects of running a child care business. We believe that providers should focus on providing incredible child care - the kind of work that only people can do - and that software should manage the rest. We're building the child care management platform that eliminates the administrative work of running a center.
Playground is at an inflection point - and poised to grow extremely fast. We recently raised millions of dollars, have several statewide contracts, and are working with thousands of schools across the country. Additionally, our founders were recently honored as Forbes 30 under 30.
We are a team of owners, who are not afraid to dive into large, complex projects. If you are excited by the prospect of helping build Playground's account management organization and joining a collaborative, high-growth startup - please apply!
About the Role
As a member of our Customer Support team, you will be the first point of contact for our clients, playing a crucial role in ensuring their success and satisfaction with our platform. Your primary responsibilities will include handling support requests, troubleshooting issues, and guiding clients to effectively use our product. Your ability to empathize, communicate clearly, and build relationships will be key to creating positive experiences for our clients.
What You'll Do:
  • Drive Customer Success: Provide empathetic, customer-centric support by understanding the unique needs and challenges of each client
  • Manage Chat Responses: Respond to customer inquiries via chat in a timely and professional manner
  • Problem-Solve with Providers: Troubleshoot technical issues and guide customers through solutions
  • Collaborate Cross-Functionally: Collaborate with the product and engineering teams to escalate and resolve complex issues
  • Drive Product Improvements: Document and track customer interactions and feedback to contribute to continuous product improvement
  • Gather and Deliver Feedback to the Team: Proactively identify opportunities to educate customers about product features and best practices
  • Become a product expert: Maintain a deep understanding of our platform to provide accurate and comprehensive support
  • Growth Potential: High-performers in this role will have the opportunity to transition into onboarding/implementation roles within Playground down the line
  • Updating Help Center: Keeping our Help Center up to date, creating and adding new articles

What You Need:
  • Bachelor's degree required (Business, Communications, Economics, or related field preferred)
  • Preternatural sense for system optimization and first-principals approach to problem solving.
  • Comfort operating in ambiguity and fast-paced environments.
  • High level of ownership, work ethic, and career ambition

Compensation
Salary for this position is $60,000 - $75,000 subject to standard withholding and applicable taxes. Job level and actual compensation will be decided on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified.
Why Join Playground:
  • Competitive salary + equity
  • 3 weeks of PTO
  • Health, vision, and dental benefits
  • $1200/year education stipend
  • Free lunch daily
  • Collaborative and supportive work culture with a high level of autonomy and room for growth
  • Fully in person to foster collaboration and speed

How to Apply: If you're a hustler who's excited to join a mission-driven, early-stage company with ownership, craftsmanship, and empathy at the center of what we do, apply now. The Playground Team is fully in-office in Lodo, Denver or Union Square, NYC. Please make sure you are open to a fully in-person role before applying!
Check out: https://www.tryplayground.com/about to learn more about our journey and co-founders Dan, Josh, and Sasha.