ZipRecruiter

Log In

1

Online Support Jobs in Colorado (NOW HIRING)

The DRI

Be Seen First

IT Support Specialist

Fort Collins, CO · On-site

$50K - $70K/yr

Microsoft 365 administration, Microsoft Office skills (Outlook, Word, and Excel), Google Workspace administration, Active Directory user administration, SharePoint Online support, Windows and MAC ...

Celebration Chevrolet

Parts Delivery Driver

Aurora, CO · On-site

$25K - $30K/yr

Whether you're looking to create magic in our dealership or online, support business growth and development, work behind-the-scenes or anything in-between, this may be your opportunity to start the ...

Celebration Chevrolet

Parts Delivery Driver

Aurora, CO

$25K - $30K/yr

Whether you're looking to create magic in our dealership or online, support business growth and development, work behind-the-scenes or anything in-between, this may be your opportunity to start the ...

Celebration Chevrolet

Parts Delivery Driver

Aurora, CO · On-site

$18/hr

Whether you're looking to create magic in our dealership or online, support business growth and development, work behind-the-scenes or anything in-between, this may be your opportunity to start the ...

Celebration Chevrolet

Parts Delivery Driver

Aurora, CO · On-site

$25K - $30K/yr

Whether you're looking to create magic in our dealership or online, support business growth and development, work behind-the-scenes or anything in-between, this may be your opportunity to start the ...

Learner Education

Online SAT / Test Prep Tutor

Denver, CO · Remote

$35/hr

... year of online tutoring or teaching experience Direct experience with the Digital SAT Must have ... Tutors who are able to support academic subjects alongside test prep often see the most consistent ...

next page

Showing results 1-20

All JobsOnline Support JobsOnline Support Jobs in Colorado

Online Support information

See Colorado salary details

$12

$19

$27

How much do online support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for online support in Colorado is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.49 per hour, depending on experience, location, and employer.

What are online support jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

What are online support jobs?

Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.

What are the key skills and qualifications needed to thrive as an online support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

What are some common challenges faced by online support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

More about Online Support jobs

What are the most commonly searched types of Support jobs in Colorado?

The most popular types of Support jobs in Colorado are:

What are popular job titles related to Online Support jobs in Colorado?

For Online Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Online Support jobs in Colorado look for?

The top searched job categories for Online Support jobs in Colorado are:

What cities in Colorado are hiring for Online Support jobs?

Cities in Colorado with the most Online Support job openings:

Online Support jobs near you
Infographic showing various Online Support job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,663 per year, or $19.5 per hour.

Service Cloud Sr. consultant - Salesforce Admin and Technical Support

Stem Xpert

Englewood, CO

Full-time

Re-posted 11 days ago

Job description

Company Description

 

 

Job Description

Title                       : Service Cloud Sr. Developer

Location               : Englewood, CO

Duration               : Long Term contract (or) Full Time position

 

Note: Locals Preferred

 

  • Providing Salesforce.com Admin and Technical Support to the Salesforce Service cloud and Communities portal for our Client
  • Support resolving issues and in providing enhancement including design approach, development and testing.
  • Work with Client's Support Service's Knowledge Management expert on new initiatives, by participating in requirement gathering, analysis, proposing solutions and performing development activities helping to improve the online support experience and call deflection through self-help resources and tools.
  • Maintaining the agent console and adding / improving the internal and external user experience of the CRM system
Additional Information


stem xpert logo

About stem xpert

Sourced by ZipRecruiter

STEM Xpert, based in Ann Arbor, MI, US, is a leading company in the Science, Technology, Engineering, and Mathematics (STEM) education industry. Since their establishment, they have made an indelible mark by providing innovative services and products designed to enhance STEM learning. Their service portfolio includes comprehensive educational programs, customized learning modules and interactive STEM kits. Driven by a passion for nurturing young minds, the company's mission is to bring about an educational renaissance in the STEM field, making learning not just theoretical but practical and fun. One notable achievement for STEM Xpert has been its success in reaching a broad spectrum of learners, from school-age to adults, contributing significantly towards empowering the community's technological and scientific literacy.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2012

View All stem xpert Jobs

Apply