ZipRecruiter

Log In

1

Support Manager Jobs in Colorado (NOW HIRING)

Epiroc

Technical Support Manager

Broomfield, CO · On-site

The Technical Support Manager leads Technical Service, Parts, and Training functions, driving operational performance, technical capability, and customer satisfaction across support operations.

Woodhouse Spas

Regional Support Manager

Lakewood, CO · On-site

$65K - $75K/yr

Regional Support Manager Department: Operations Reports To: Director of Operations and Vendor Partnerships Travel: This role may require up to 50% travel Location: Lakewood, CO FLSA Status: Salaried ...

Fairstead ESC LLC

Portfolio Support Manager

Denver, CO · On-site

The Portfolio Support Manager provides high-level administrative, operational, and analytical support to Senior Regional Managers and their team of Regional Managers within a multi-state affordable ...

Fairstead ESC LLC

Portfolio Support Manager

Denver, CO · On-site

The Portfolio Support Manager provides high-level administrative, operational, and analytical support to Senior Regional Managers and their team of Regional Managers within a multi-state affordable ...

Google

Product Support Manager, Health

Boulder, CO · On-site

As The Support Experience Partner Support Manager (SEPSM), you will drive operational readiness and deliver an efficient, empathetic global customer support experience. Operating with a Digital First ...

company100

Executive Support Manager

Denver, CO · On-site

$30 - $40/hr

The Executive Support Manager reports to the Senior Vice President of Communications and is a key member of the Office of the President & CEO. This position provides high-level executive and ...

next page

Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Colorado

Support Manager information

See Colorado salary details

$23.7K

$71.4K

$127.2K

How much do support manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for support manager in Colorado is $71,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $95,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Colorado? The most popular types of Support jobs in Colorado are:
What cities in Colorado are hiring for Support Manager jobs? Cities in Colorado with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Colorado as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,397 per year, or $34.3 per hour.
Advisor Support Manager

Advisor Support Manager

The Millstone Evans Group

Boulder, CO • On-site

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

The Company:

At The Millstone Evans Group, we believe financial planning should feel clear, personal, and human—not complex or transactional. We partner closely with our clients to simplify decision-making and build long-term confidence around their financial lives. We’re a growing, high-touch wealth management firm with a strong reputation and an even stronger commitment to doing things the right way. As we continue to scale, we’re building the infrastructure, systems, and team to support that growth—without losing the relational core that defines us.


The Position:

As an Advisor Support Manager, you'll be the right hand to the CEO/lead advisor, deeply involved in client relationships, meetings, and day-to-day account management. You’ll help drive follow-through, keep details moving, and ensure clients are cared for at every step. We’re looking for someone who understands how a wealth management office actually runs—client accounts, trades, onboarding, CRM, and the rhythm of advisor-client work—and can step in and operate with confidence.


Responsibilities:

  • Sit in on client meetings and help drive follow-up and execution
  • Manage client action items from start to finish—nothing falls through
  • Work directly in Redtail CRM to track activity, notes, and next steps
  • Support account management through Raymond James (account updates, transfers, documentation, etc.)
  • Assist with basic trades, money movement, and account maintenance
  • Coordinate onboarding for new clients and ensure a smooth experience
  • Handle client communication—emails, calls, and day-to-day requests
  • Stay on top of multiple priorities and shifting needs in a fast-paced environment
  • Act as a true partner to the CEO/lead advisor—keeping things organized, moving, and aligned


Qualifications:

  • Experience in wealth management, financial services, or an RIA environment
  • Familiarity with client accounts, trades, onboarding, and account maintenance
  • Experience with CRM systems (Redtail a plus) and custodian platforms (Raymond James a plus)
  • Strong follow-through—you track details and close loops
  • Comfort working in ambiguity without needing rigid structure
  • Clear, professional communication with both clients and internal team
  • A team-oriented mindset with a willingness to jump in where needed


Salary & Benefits:

  • $85,000 - $100,000
  • Performance-based bonus aligned to individual and firm success
  • Health, dental, and vision insurance
  • Retirement plan with employer contribution
  • Generous paid time off and holidays