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Support Manager Jobs in Colorado (NOW HIRING)

Matchstick

Advisor Support Manager

Boulder, CO

$85K - $100K/yr

As an Advisor Support Manager , you'll be the right hand to the CEO/lead advisor, deeply involved in client relationships, meetings, and day-to-day account management. You'll help drive follow ...

AIR Communities

Operations Support Manager

Denver, CO · On-site

$105K - $110K/yr

The Operations Support Manager is responsible for leading a team and managing day-to-day operations to ensure consistent, high-quality execution across the portfolio. This role is accountable for ...

AIR Communities

Operations Support Manager

Denver, CO

$105K - $110K/yr

The Operations Support Manager is responsible for leading a team and managing day-to-day operations to ensure consistent, high-quality execution across the portfolio. This role is accountable for ...

AIR Communities

Operations Support Manager

Denver, CO

$105K - $110K/yr

The Operations Support Manager is responsible for leading a team and managing day-to-day operations to ensure consistent, high-quality execution across the portfolio. This role is accountable for ...

Woodhouse Spas

Regional Support Manager

Lakewood, CO · On-site

$65K - $75K/yr

Regional Support Manager Department: Operations Reports To: Director of Operations and Vendor Partnerships Travel: This role may require up to 50% travel Location: Lakewood, CO FLSA Status: Salaried ...

Autodesk

Customer Support Manager

Denver, CO

The Customer Support Manager will report to the Sr. Manager of GlobalTier IDigital Support.They will lead and develop regional Customer Support Associate Managers and Team Leads, who oversee teams of ...

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Support Manager information

See Colorado salary details

$23.7K

$71.4K

$127.2K

How much do support manager jobs pay per year?

As of May 30, 2026, the average yearly pay for support manager in Colorado is $71,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $95,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are the most commonly searched types of Support jobs in Colorado? The most popular types of Support jobs in Colorado are:
What cities in Colorado are hiring for Support Manager jobs? Cities in Colorado with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Colorado as of May 2026, with employment types broken down into 85% Full Time, 9% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,397 per year, or $34.3 per hour.

Regional Support Manager

RRI West Management LLC

Denver, CO

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

We are seeking a Regional Support Manager to join our Team with a salary between $65k to 68k annually, depending on experience!

When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do!

  • Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))
  • Dental
  • Vision
  • Competitive Pay
  • Employer Paid Life Insurance
  • PTO
  • 401K with Employer Match
  • Career Growth Opportunities

HomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work.

Specific Requirements:

  • Maintain the hotel's quality by inspecting rooms, public access areas, and outside grounds for cleanliness and order.
  • Responsible for the management of the Front Desk, Housekeeping, Maintenance, Laundry and Sales at the hotel.
  • Recruit, hire, train and lead employees to meet and exceed service and quality.
  • Coach, counsel and motivate all employees as necessary.
  • Ensure compliance of Federal, State, local and company requirements.
  • Control costs effectively to meet budget guidelines through forecasting, labor control and overall profit and loss performance.
  • Manage property inventory and ordering of supplies to ensure proper stock levels are maintained while remaining within budget.
  • Manage the daily, weekly and monthly administrative functions including but not limited to scheduling, labor reporting, night audit verification, payroll and responding to guest reviews etc.
  • Assist the GM with guest complaints and evictions.
  • This role includes travel up to 75%.
  • Performs all other duties as assigned.

Experience:

  • Prefer 2 years of management experience, preferably in extended stay hotels, restaurant or retail management.
  • Must be self-motivated and have the ability to work without direct supervision.
  • Understanding Profit and loss statements and budgeting experience preferred.
  • Ability and drive to lead a team and have the attitude for success.
  • Compensation will be compensatory with experience.

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