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Support Manager Jobs (NOW HIRING)

By being a support manager for CreatorsEdge, you will be second on the frontline of staff and be the bridge between our management and the partners. You are the go-to force for help and we are ...

This position performs advanced civilian support duties for a police department including property and evidence management, police records support, fleet, accreditation, administrative assistance ...

Placement Support Manager

Bellingham, WA · On-site

$22 - $27.49/hr

The Placement Support Manager is responsible for assuring the health, safety, and emotional well-being of all clients served by Youthnet's Caregiver Support Program. The Placement Support Manager ...

Job Type Full-time Description SALES SUPPORT MANAGER Full Time (40 hours/week) / Exempt Location: Boise, ID, Portland, OR or Post Falls, ID WHO WE ARE MGT + Ednetics is a leading provider of ...

As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns. The work involves considerable client contact with ...

Support Desk Manager - 365Labs Location: Baton Rouge, LA (No-Remote) 365Labs is a leading SAAS company that specializes in providing innovative software solutions to public safety. We are committed ...

We are seeking a Problem Support Manager to join our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance ...

Overview MicroTech is currently seeking a Problem Support Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you ...

CENTER SUPPORT MANAGER - FULL TIME SUMMARY DESCRIPTION The Center Support Manager's primary role is to act as a substitute for any position in a CHEER center when the regular staff is unavailable.

This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ...

As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns. The work involves considerable client contact with ...

Responsibilities Sales Support Manager The Sales Support Manager for our Healthcare Division is responsible for managing all phases of the division's proposal process, overseeing all proposal ...

Field Support Manager

Phoenix, AZ · Remote

$55K - $70K/yr

Field Support Manager Travel 75%-95% Required | Hospitality Operations Leadership Position Summary The Field Support Manager provides operational and leadership support to General Managers across ...

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Support Manager information

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$22.5K

$67.9K

$121K

How much do support manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for support manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What jobs pay 500,000 a year in the US?

Support managers typically do not earn $500,000 annually; such high salaries are more common in executive roles, specialized medical fields, or high-level corporate positions. In some cases, senior support or technical directors in large companies with bonuses and stock options can reach this level, but it is rare. Most support management roles have salaries significantly below this threshold.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What jobs pay 2000 a day?

Support managers typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like executive consultants, high-level sales directors, or certain freelance professionals with significant experience and client bases. These roles often require advanced skills, certifications, or extensive industry expertise. Most support management positions have salaries that are significantly lower than this figure.

What job makes $10,000 a month without a degree?

Support managers typically do not earn $10,000 a month without a degree; high earnings in support roles usually require extensive experience or specialized skills. Jobs that can reach this level without a degree include sales, real estate, or certain entrepreneurial ventures, but they often depend on performance, network, and industry. Most high-paying roles in support or customer service require relevant experience and strong leadership abilities.
More about Support Manager jobs
What cities are hiring for Support Manager jobs? Cities with the most Support Manager job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
Who are the top companies hiring for Support Manager jobs? The top employers for Support Manager jobs are:
What states have the most Support Manager jobs? States with the most job openings for Support Manager jobs include:
Infographic showing various Support Manager job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

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Posted 23 days ago


Job description

By being a support manager for CreatorsEdge, you will be second on the frontline of staff and be the bridge between our management and the partners. You are the go-to force for help and we are looking for strong dependable workers. Requirements:.