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Vp Support Jobs (NOW HIRING)

VP, Support Services

Los Angeles, CA · On-site

$325K - $375K/yr

The Vice President, Support Services is an executive leader responsible for the strategic, operational, and financial oversight of key hospital support functions including Environmental Health and ...

The Vice President, Support Services is an executive leader responsible for the strategic, operational, and financial oversight of key hospital support functions including Environmental Health and ...

Vice Presidents support Directors and Managing Directors during all phases of M&A execution, including supervising and developing Analysts, contributing to firm best practices and culture, and ...

Vice President

Boston, MA · On-site

$250K/yr

Vice Presidents support Directors and Managing Directors during all phases of M&A execution, including supervising and developing Analysts, contributing to firm best practices and culture, and ...

Vice Presidents support Directors and Managing Directors during all phases of M&A execution, including supervising and developing Analysts, contributing to firm best practices and culture, and ...

Supports the mission, values and vision of all member organizations and Northern Light Health ... Confers with the Senior Vice President and other management staff to review achievements and ...

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Vp Support information

See salary details

$43.5K

$157.5K

$277.5K

How much do vp support jobs pay per year?

As of Jul 10, 2026, the average yearly pay for vp support in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VP of Support, and why are they important?

To thrive as a VP of Support, you need extensive experience in customer support operations, leadership, and business strategy, often backed by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, support ticketing systems, data analytics tools, and ITIL or similar certifications is typically required. Exceptional communication, problem-solving, and team management skills help foster a positive culture and align support strategies with organizational goals. These skills are crucial for delivering exceptional customer experiences, driving team performance, and supporting the company’s growth.

What is the difference between Vp Support vs Customer Support Specialist?

AspectVp SupportCustomer Support Specialist
Required CredentialsBachelor's degree, experience in support managementHigh school diploma or equivalent, relevant customer service experience
Work EnvironmentCorporate office, support teams, strategic planningCall centers, help desks, direct customer interaction
Employer & Industry UsageTech, SaaS, enterprise companiesRetail, telecom, tech companies
Common Search & ComparisonLeadership, strategic support rolesFrontline customer service roles

The Vp Support typically oversees support teams, focusing on strategy and management, while Customer Support Specialists handle direct customer interactions. The Vp role requires more experience and higher-level skills, whereas Customer Support Specialists focus on day-to-day customer service tasks.

How does a VP of Support typically interact with other departments to improve customer experience?

A VP of Support regularly collaborates with departments such as Product, Engineering, and Sales to identify customer pain points and streamline solutions. This cross-functional communication ensures that customer feedback is efficiently relayed and acted upon, leading to product improvements and enhanced service delivery. The VP also leads initiatives to align support strategies with company goals, fostering a culture of continuous improvement and shared accountability across teams.

What does a VP of Support do?

A VP of Support oversees the customer support department, setting strategies to ensure high-quality service and satisfaction. They manage support teams, develop policies to improve response times and issue resolution, and coordinate with other departments to address customer needs. Additionally, they analyze support metrics to identify trends and drive improvements, often playing a key role in shaping the overall customer experience. This leadership role requires strong communication, problem-solving, and management skills.
What cities are hiring for Vp Support jobs? Cities with the most Vp Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Vp Support jobs? States with the most job openings for Vp Support jobs include:
Infographic showing various Vp Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.
VP, Support Services

VP, Support Services

Cedars Sinai

Los Angeles, CA • On-site

$325K - $375K/yr

Full-time

Posted 8 days ago


Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

37th of 1,013 rated hospitals


Job description


The Vice President, Support Services is an executive leader responsible for the strategic, operational, and financial oversight of key hospital support functions including Environmental Health and Safety, Emergency Management and Disaster Management, Security, Transportation Services, Plant Operations & Engineering, Food and Nutrition Services, Retail Operations; and Hospitality Services including Environmental Services, Central Transport, Central Dispatch, Linen & Uniform Services, Mail Room, Operator and Dispatch Services. This role ensures seamless integration of essential services to enable safe, efficient, and high-quality patient care delivery. As a member of the hospital operations leadership team, the VP partners closely with clinical, physician, and administrative leadership to optimize hospital throughput, safety, regulatory compliance, and the overall patient, visitor, and workforce experience. The VP ensures that support services effectively enable clinical excellence, academic advancement, research activity, and exceptional patient outcomes. The incumbent provides leadership to ensure coordinated 24/7 operations, establishes standardized operating models and performance expectations, and drives reliability, responsiveness, and service excellence across all areas of responsibility.
Responsibilities
Develops and executes strategic plans that align support services with organizational growth and clinical priorities. Advances innovation in service delivery models, automation, and technology integration.Leads infrastructure planning, including facility readiness, environmental safety, and capital improvements, while partnering on hospital expansion, renovation, and capacity initiatives. Ensures consistent delivery of hospitality-driven services and enhances safety presence through Security operations, promoting a culture of dignity, respect, and service across all touchpoints.Accountable for operating and capital budgets across assigned areas of responsibility, driving financial performance through cost management, productivity optimization, and strategic resource allocation. Partners on revenue enhancement, expense reduction, and long-term financial sustainability initiatives while advancing efficiency and maintaining high standards of safety, quality, and service excellence.Helps ensure compliance with federal, state (California), and accreditation standards (e.g., The Joint Commission, California Department of Public Health (CDPH), DNV), Office of Safety and Health Administration (OSHA)). Oversees hospital-wide safety programs, including business continuity, workplace safety, environmental compliance, and emergency preparedness. Ensures readiness for regulatory surveys, audits, and inspections.Leads integrated operations for areas of responsibility across diverse service lines, ensuring standardization, efficiency, and reliability. Optimizes hospital throughput, capacity, and patient flow by aligning support services with clinical operations.Partners with clinical, physician, and administrative leadership to align services with care delivery needs and organizational priorities. Builds strong partnerships with operational leaders and external stakeholders to support interdisciplinary collaboration and integrated care delivery.Demonstrates strong leadership by building, developing, and leading high-performing, multidisciplinary teams. Establishes leadership expectations, drives engagement, and implements workforce strategies that support recruitment, retention, succession planning, and organizational effectiveness. Oversees talent strategy for assigned areas, including leadership development, succession planning, workforce planning, and employee engagement. Promotes a culture of accountability, service, inclusion, innovation, and operational excellence across all support service departments.Leverages data, dashboards, and operational metrics to drive accountability and inform decision-making. Establishes and monitors KPIs tied to quality, access, cost, and experience, ensuring transparency through routine executive reporting. Evaluates new programs, technologies, and service delivery models to enhance quality, access, efficiency, and overall system performance.Engages with external partners, vendors, regulatory agencies, and community stakeholders. May participate in, or support contract negotiations, program development, and organizational governance activities to advance health system objectives.Translates organizational strategy into actionable operational plans, ensuring areas of responsibility are aligned with system-wide priorities. Drives execution of key initiatives, balancing operational demands with long-term transformation and growth objectives.
Qualifications
Education:
Bachelor's (minimum) - healthcare, business or other related field
Master's (preferred) - healthcare, business or other related field
Experience:
10 years (minimum) - health care operations, financial management and business planning
10 years (minimum) - management experience
10 years (preferred) - experience in a leadership capacity in a large, complex health system
About Us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the Team
Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.

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