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Entry Level Support Jobs (NOW HIRING)

Primrose School

Entry-level Support Teacher

Houston, TX · On-site

$12 - $15/hr

Vision insurance Role : Entry-level Support Teacher at Primrose School at Crossroads Park - 9701 Wortham Blvd. Houston, TX 77065 Calling All Passionate Individuals: Become an Early Childhood Support ...

Primrose School

Entry-level Support Teacher

Morristown, NJ · On-site

$18 - $22/hr

High-quality facilities focused on health and safety Role : Entry-level Support Teacher at Primrose School of Morristown - 200 Madison Avenue Morristown, NJ 07960 Are you eager to make a difference ...

Primrose School

Entry-level Support Teacher

Dayton, OH · On-site

$13.50 - $17.50/hr

Opportunity for advancement Role : Entry-level Support Teacher at Primrose School of Yankee - 10901 Yankee Road Dayton, OH 45458 Calling All Passionate Individuals: Become an Early Childhood Support ...

Primrose School

Entry-level Support Teacher

Peoria, AZ · On-site

$13.75 - $17.75/hr

Role : Entry-level Support Teacher at Primrose Arrowhead - Calling All Passionate Individuals: Become an Early Childhood Support Teacher! Are you eager to make a difference in the lives of young ...

Primrose School

Entry-level Support Teacher

Noblesville, IN · On-site

$13.25 - $17/hr

Vision insurance Role : Entry-level Support Teacher at Primrose School at Bridgewater - 14711 North Gray Road Noblesville, IN 46062 Calling All Passionate Individuals: Become an Early Childhood ...

Primrose School

Entry-level Support Teacher

Valrico, FL · On-site

$12.50 - $16.25/hr

Replies within 24 hours Role : Entry-level Support Teacher at Primrose School of Bloomingdale - 1280 Bloomingdale Avenue Valrico, FL 33596 Calling All Passionate Individuals: Become an Early ...

Primrose School

Entry-level Support Teacher

Ridgewood, NJ · On-site

$18 - $22/hr

High-quality facilities focused on health and safety Role : Entry-level Support Teacher at Primrose School of Paramus - Ridgewood, NJ 07450 Are you eager to make a difference in the lives of young ...

Primrose School

Entry-level Support Teacher

Wilmington, DE · On-site

$18 - $22/hr

High-quality facilities focused on health and safety Role : Entry-level Support Teacher at Primrose School of Concordville - Wilmington , DE 19801 Are you eager to make a difference in the lives of ...

Primrose School

Entry-level Support Teacher

Greenwood, IN · On-site

$15 - $18/hr

Wellness resources Role : Entry-level Support Teacher at Primrose School of Greenwood - 5164 N State Road 135 Bargersville, IN 46143 Calling All Passionate Individuals: Become an Early Childhood ...

Primrose School

Entry level Support Teacher

Rogers, AR · On-site

$13 - $15/hr

Vision insurance Role : Entry-level Support Teacher at Primrose School of Rogers at Pinnacle Hills - 3724 S. Pinnacle Hills Pkwy. Rogers, AR 72758 Calling All Passionate Individuals: Become an Early ...

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How much do entry level support jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

More about Entry Level Support jobs
What cities are hiring for Entry Level Support jobs? Cities with the most Entry Level Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Entry Level Support jobs? States with the most job openings for Entry Level Support jobs include:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 50% Full Time, and 47% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

ENTRY LEVEL SUPPORT SPECIALIST

(unknown company)

Newburyport, MA • On-site

Other

Posted 19 days ago

Job description

Firebrand Technologies (www.firebrandtech.com) is a software and technology service company for the book publishing industry. We are currently seeking an entry level Support Specialist for in our Newburyport, MA location. Use customer service, communication and problem solving skills to solve inquiries from Firebrand Technologies customers

Work as a support team member utilizing technical skills and product expertise helping to resolving customer product issues. Ability to log and respond to customer support requests via phone, e-mail, and web interface. Exhibit a commitment to customer service while building customer partnerships.

Successfully understand and triage customer issues, conducting any necessary technical research (code review, database queries, etc) or team collaboration. Communicate technical product and solution expertise to internal and external customer. Provide updates and case statuses to customers and management.

Act as product technical liaison between support and development teams. Fully document all case interactions and author Knowledge Base solutions. Expertly utilize support tools (gotomeeting, Netsuite, etc) to expedite case resolution.

Familiarity with MSSQL is preferred. Ability to communicate effectively with customers is required. Work will be performed at our office in Newburyport, MA.

We do NOT offer relocation benefits, or sponsor visas. US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.

Please, no agency responses, they will be summarily deleted. To apply for this position please send a Cover letter and Resume to jobs@firebrandtech.com.

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