We are currently seeking an entry level Support Specialist for in our Newburyport, MA location. Use customer service, communication and problem solving skills to solve inquiries from Firebrand ...
We are currently seeking an entry level Support Specialist for in our Newburyport, MA location. Use customer service, communication and problem solving skills to solve inquiries from Firebrand ...
The Entry Level Autism Worker has a range of duties including: * Implements service plan ... Provides direct training and support (instruction, assistance, modeling and reinforcement) for ...
The Entry Level Autism Worker has a range of duties including: * Implements service plan ... Provides direct training and support (instruction, assistance, modeling and reinforcement) for ...
The Entry Level Autism Worker has a range of duties including: * Implements service plan ... Provides direct training and support (instruction, assistance, modeling and reinforcement) for ...
The Entry Level Autism Worker has a range of duties including: * Implements service plan ... Provides direct training and support (instruction, assistance, modeling and reinforcement) for ...
Support retail operations, including merchandising, inventory awareness, and maintaining a clean ... This Entry-Level Sales Representative position is designed for individuals seeking to build a ...
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Support retail operations, including merchandising, inventory awareness, and maintaining a clean ... This Entry-Level Sales Representative position is designed for individuals seeking to build a ...
Admin Assistant (Entry Level)
$17 - $18/hr
This is an entry-level opportunity supporting general administrative and clerical functions in a professional office environment. The role is well-suited for individuals looking to transition into a ...
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Admin Assistant (Entry Level)
$17 - $18/hr
This is an entry-level opportunity supporting general administrative and clerical functions in a professional office environment. The role is well-suited for individuals looking to transition into a ...
Admin Assistant (Entry Level)
Concord, MA · On-site
$17 - $18/hr
This is an entry-level opportunity supporting general administrative and clerical functions in a professional office environment. The role is well-suited for individuals looking to transition into a ...
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Admin Assistant (Entry Level)
Concord, MA · On-site
$17 - $18/hr
This is an entry-level opportunity supporting general administrative and clerical functions in a professional office environment. The role is well-suited for individuals looking to transition into a ...
Sales - Entry Level
Northampton, MA · On-site
$68K - $120K/yr
Previous experience is NOT necessary, as we offer paid training and ongoing support. Just bring ... What You'll Do as an Entry Level Sales Rep: * Generate qualified leads of homeowners interested in ...
Posted today
Sales - Entry Level
Northampton, MA · On-site
$68K - $120K/yr
Previous experience is NOT necessary, as we offer paid training and ongoing support. Just bring ... What You'll Do as an Entry Level Sales Rep: * Generate qualified leads of homeowners interested in ...
Posted today
Entry Level Civil Engineer
Worcester, MA · On-site
$80K - $83K/yr
Entry Level Civil Engineer Job Locations US-MA-Worcester ID 2026-6191 Category Engineering Type ... Support preparation of land development design and permitting documents Skills and Attributes
New
Entry Level Civil Engineer
Worcester, MA · On-site
$80K - $83K/yr
Entry Level Civil Engineer Job Locations US-MA-Worcester ID 2026-6191 Category Engineering Type ... Support preparation of land development design and permitting documents Skills and Attributes
New
Sales - Entry Level
New Bedford, MA · On-site
$68K - $120K/yr
Previous experience is NOT necessary, as we offer paid training and ongoing support. Just bring ... What You'll Do as an Entry Level Sales Rep: * Generate qualified leads of homeowners interested in ...
Posted today
Sales - Entry Level
New Bedford, MA · On-site
$68K - $120K/yr
Previous experience is NOT necessary, as we offer paid training and ongoing support. Just bring ... What You'll Do as an Entry Level Sales Rep: * Generate qualified leads of homeowners interested in ...
Posted today
Entry Level Sales
MA · On-site +1
As an entry-level sales representative, you will be responsible for connecting with potential ... We provide comprehensive training and continuous support to help you build your skills and succeed ...
Entry Level Sales
MA · On-site +1
As an entry-level sales representative, you will be responsible for connecting with potential ... We provide comprehensive training and continuous support to help you build your skills and succeed ...
Technician - entry level
$22 - $25/hr
Technician - Entry-Level Location: Billerica, MA Department: Service - ProductionEmployment Type ... Support senior technicians with troubleshooting and repairs as needed. * Maintain a clean ...
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Technician - entry level
$22 - $25/hr
Technician - Entry-Level Location: Billerica, MA Department: Service - ProductionEmployment Type ... Support senior technicians with troubleshooting and repairs as needed. * Maintain a clean ...
As an Entry Level Project Coordinator, you will support project managers in planning, executing, and closing projects according to deadlines and within budget. You will be involved in coordinating ...
As an Entry Level Project Coordinator, you will support project managers in planning, executing, and closing projects according to deadlines and within budget. You will be involved in coordinating ...
Entry Level Project Coordinator
Boston, MA · On-site
As an Entry Level Project Coordinator, you will support project managers in planning, executing, and closing projects according to deadlines and within budget. You will be involved in coordinating ...
Entry Level Project Coordinator
Boston, MA · On-site
As an Entry Level Project Coordinator, you will support project managers in planning, executing, and closing projects according to deadlines and within budget. You will be involved in coordinating ...
Entry Level Sales Representative
Saugus, MA · On-site
$90K - $180K/yr
Entry Level Your First Big Win Entry Level Sales Representative Bonus Training Pay Now Hiring ... Support learn from the best What You'll Do * Talk with homeowners and help them save * Visit homes ...
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Entry Level Sales Representative
Saugus, MA · On-site
$90K - $180K/yr
Entry Level Your First Big Win Entry Level Sales Representative Bonus Training Pay Now Hiring ... Support learn from the best What You'll Do * Talk with homeowners and help them save * Visit homes ...
Entry Level Traffic Engineer
Watertown, MA · On-site
$80K - $83K/yr
Entry Level Traffic Engineer Job Locations US-MA-Boston | US-MA-Watertown ID 2026-6166 Category ... Support to grow your skills and lead through change * Learning and development supported by ...
Entry Level Traffic Engineer
Watertown, MA · On-site
$80K - $83K/yr
Entry Level Traffic Engineer Job Locations US-MA-Boston | US-MA-Watertown ID 2026-6166 Category ... Support to grow your skills and lead through change * Learning and development supported by ...
Entry Level Traffic Engineer
Boston, MA · On-site
$80K - $83K/yr
Entry Level Traffic Engineer Job Locations US-MA-Boston | US-MA-Watertown ID 2026-6166 Category ... Support to grow your skills and lead through change * Learning and development supported by ...
Entry Level Traffic Engineer
Boston, MA · On-site
$80K - $83K/yr
Entry Level Traffic Engineer Job Locations US-MA-Boston | US-MA-Watertown ID 2026-6166 Category ... Support to grow your skills and lead through change * Learning and development supported by ...
Buyer/Planner - Entry Level
$25 - $30/hr
Buyer/Planner (Entry-Level) - Manufacturing Location: Boxborough, MA Pay: Competitive, $25+/hr ... Support production planning by reviewing schedules and material requirements. * Create and process ...
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Buyer/Planner - Entry Level
$25 - $30/hr
Buyer/Planner (Entry-Level) - Manufacturing Location: Boxborough, MA Pay: Competitive, $25+/hr ... Support production planning by reviewing schedules and material requirements. * Create and process ...
Buyer/Planner - Entry Level
$25 - $30/hr
Buyer/Planner (Entry-Level) - Manufacturing Location: Boxborough, MA Pay: Competitive, $25+/hr ... Support production planning by reviewing schedules and material requirements. * Create and process ...
Quick apply
Buyer/Planner - Entry Level
$25 - $30/hr
Buyer/Planner (Entry-Level) - Manufacturing Location: Boxborough, MA Pay: Competitive, $25+/hr ... Support production planning by reviewing schedules and material requirements. * Create and process ...
Buyer/Planner - Entry Level
$25 - $30/hr
Buyer/Planner (Entry-Level) - Manufacturing Location: Boxborough, MA Pay: Competitive, $25+/hr ... Support production planning by reviewing schedules and material requirements. * Create and process ...
Quick apply
Buyer/Planner - Entry Level
$25 - $30/hr
Buyer/Planner (Entry-Level) - Manufacturing Location: Boxborough, MA Pay: Competitive, $25+/hr ... Support production planning by reviewing schedules and material requirements. * Create and process ...
RESIDENTIAL - Direct Care Support - Will Train! Entry Level!
Williamstown, MA · On-site
$19 - $22.59/hr
Will Train! Entry Level! No experience needed! Residential and outreach provides assistance in the population living with a chronic behavioral health disorder with daily living activities, passing ...
RESIDENTIAL - Direct Care Support - Will Train! Entry Level!
Williamstown, MA · On-site
$19 - $22.59/hr
Will Train! Entry Level! No experience needed! Residential and outreach provides assistance in the population living with a chronic behavioral health disorder with daily living activities, passing ...
Entry Level Support information
How can I make $2000 a week working from home?
What jobs pay 4000 a week without a degree?
How to get into IT support with no experience?
What are entry level support jobs?
What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?
What are some common challenges faced by entry level support staff, and how can they overcome them?
What jobs pay $700 a day?
What is the difference between Entry Level Support vs Customer Support Representative?
| Aspect | Entry Level Support | Customer Support Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic technical skills | High school diploma; strong communication skills |
| Work Environment | IT departments, tech companies, help desks | Call centers, retail, service industries |
| Employer & Industry Usage | Tech, software, hardware companies | Retail, telecommunications, service sectors |
| Common Search & Comparison | Yes | Yes |
Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

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Re-posted 22 days ago
Job description
Firebrand Technologies (www.firebrandtech.com) is a software and technology service company for the book publishing industry. We are currently seeking an entry level Support Specialist for in our Newburyport, MA location. Use customer service, communication and problem solving skills to solve inquiries from Firebrand Technologies customers
Work as a support team member utilizing technical skills and product expertise helping to resolving customer product issues. Ability to log and respond to customer support requests via phone, e-mail, and web interface. Exhibit a commitment to customer service while building customer partnerships.
Successfully understand and triage customer issues, conducting any necessary technical research (code review, database queries, etc) or team collaboration. Communicate technical product and solution expertise to internal and external customer. Provide updates and case statuses to customers and management.
Act as product technical liaison between support and development teams. Fully document all case interactions and author Knowledge Base solutions. Expertly utilize support tools (gotomeeting, Netsuite, etc) to expedite case resolution.
Familiarity with MSSQL is preferred. Ability to communicate effectively with customers is required. Work will be performed at our office in Newburyport, MA.
We do NOT offer relocation benefits, or sponsor visas. US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.
Please, no agency responses, they will be summarily deleted. To apply for this position please send a Cover letter and Resume to jobs@firebrandtech.com.