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Entry Level Support Jobs in Springfield, MA (NOW HIRING)

Trinity Solar

Sales - Entry Level

Northampton, MA · On-site

$68K - $120K/yr

Previous experience is NOT necessary, as we offer paid training and ongoing support. Just bring ... What You'll Do as an Entry Level Sales Rep: * Generate qualified leads of homeowners interested in ...

Posted today

Summit Careers Inc

Entry-Level Manager

Windsor, CT · On-site

$50K - $60K/yr

Job Title: Entry-Level Manager Pay: $50,000 - $60,000 Overview If you're an early-career ... Support daily branch operations and drive results This is a fast-paced, people-driven environment ...

Avcend

Cable Installer (Entry Level)

Hartford, CT · On-site

$18.75/hr

We are seeking a motivated Cabling Laborer to support installation crews. This entry-level position offers on-the-job training and a clear path toward a technician role, ideal for individuals looking ...

Nexera

Entry Level Remote Sales Role

Hartford, CT · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

Vivint

Entry Level Sales Representative

Springfield, MA

$70K - $120K/yr

... support. Join our passionate and innovative team where you can truly make a difference while ... As an Entry Level Sales Representative, you'll go door-to-door in local neighborhoods, spark ...

Vivint

Entry Level Sales Representative

Springfield, MA · On-site

$70K - $120K/yr

... support. Join our passionate and innovative team where you can truly make a difference while ... As an Entry Level Sales Representative, you'll go door-to-door in local neighborhoods, spark ...

Home Instead

Entry Level CAREGiver

Hartford, CT · On-site

$14.25 - $18.25/hr

Online Learning Program * 24/7 Office Support Call 860-236-5885, 860-996-0464 or Click Apply, we'd ... Entry Level CAREGiver ID:1001 Please note that this is the job board for the franchise office ...

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Entry Level Support information

See Springfield, MA salary details

$11

$18

$26

How much do entry level support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for entry level support in Springfield, MA is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Entry level support roles typically pay between $12 and $20 per hour, making it challenging to reach $2000 weekly without overtime or additional income sources. To achieve higher earnings, gaining specialized skills, certifications, or taking on multiple support roles can increase earning potential, especially if working full-time or freelance from home.

What jobs pay 4000 a week without a degree?

Entry level support roles typically do not pay $4,000 a week; such high earnings are more common in specialized fields like sales, real estate, or certain freelance roles that require experience or skills rather than formal education. High-paying jobs without a degree often involve commission, performance-based pay, or entrepreneurial work, but they usually require significant expertise or certification. Most entry-level support positions offer lower weekly pay, often below this threshold.

How to get into IT support with no experience?

Entry-level IT support roles often require basic knowledge of computer hardware, software, and troubleshooting. Gaining relevant skills through online courses, certifications like CompTIA A+, and hands-on practice can improve your chances; internships or volunteering can also provide practical experience.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What jobs pay $700 a day?

Entry level support roles typically do not pay $700 a day, as they are designed for beginners and usually offer lower wages. Higher-paying jobs that can reach or exceed this amount often require specialized skills, certifications, or experience, such as freelance consulting, technical support for specialized industries, or contract work in IT support. These roles may involve flexible schedules and the use of specific tools or platforms to achieve higher daily earnings.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What cities near Springfield, MA are hiring for Entry Level Support jobs? Cities near Springfield, MA with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Springfield, MA as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,536 per year, or $18.5 per hour.

Support Operations Specialist

RMS IT Solutions Inc

Manchester, CT • On-site, Remote

Full-time

Re-posted 16 days ago

Job description

Description

RMS IT Solutions Inc is seeking an Entry-Level Support Operations Specialist to join our dynamic team in the Information Technology/IT industry. As a Support Operations Specialist, you will play a crucial role in ensuring the smooth operation of our support services while working remotely. This is a full-time position that offers the opportunity to contribute to the success of our operations and collaborate with a talented team. If you are passionate about providing exceptional support and have a keen eye for detail, we would love to have you on board!

Responsibilities:
  • Monitor and maintain support ticketing systems to ensure timely resolution of customer inquiries
  • Provide technical assistance and troubleshooting support to customers via email, chat, or phone
  • Collaborate with cross-functional teams to escalate and resolve complex support issues
  • Document support processes, solutions, and best practices for knowledge sharing
  • Identify opportunities for process improvements to enhance the overall support experience
Requirements:
  • Strong problem-solving skills and attention to detail
  • Excellent communication and customer service skills
  • Ability to work independently and prioritize tasks effectively
  • Basic understanding of IT systems and software applications
  • Experience with support ticketing systems is a plus
RMS IT Solutions logo

About RMS IT Solutions

Sourced by ZipRecruiter

RMS IT is an exceptional service provider in various domains like IT Product Development, IT Staffing Services, Government & Federal services, NON – IT Services & Immigration processing. We have a team who are aggressive towards the company’s goal to build their customer ambition to next level by providing a unique workforce to get fix the work in TIME FRAME (JIT). Our Vision: Standing forefront and supporting the challenging Customers and we would like to enhance opportunities to make the careers for young MINDS. Our Mission: Getting engaged into continuation development towards the futuristic Information Technology and adopting new generation ideology and their methods.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Manchester, CT, US

Year founded

2020

Social media

Twitter

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