ZipRecruiter

Log In

2

Entry Level Support Jobs in Somerville, MA (NOW HIRING)

ControlPoint Technologies

Entry Level Engineer

Rockland, MA · On-site

$68K - $93K/yr

... support, system analysis, and project management. We have multiple openings across all of our teams ... As an entry level engineer, you will be placed into a comprehensive "on the job" training program ...

ControlPoint Technologies

Entry Level Engineer

Rockland, MA · On-site

$68K - $93K/yr

... support, system analysis, and project management. We have multiple openings across all of our teams ... As an entry level engineer, you will be placed into a comprehensive "on the job" training program ...

Connexion

Admin Assistant (Entry Level)

Concord, MA

$17 - $18/hr

This is an entry-level opportunity supporting general administrative and clerical functions in a professional office environment. The role is well-suited for individuals looking to transition into a ...

Connexion

Admin Assistant (Entry Level)

Concord, MA · On-site

$17 - $18/hr

This is an entry-level opportunity supporting general administrative and clerical functions in a professional office environment. The role is well-suited for individuals looking to transition into a ...

Frontrunner Bus

Technician - entry level

Billerica, MA · On-site

$22 - $25/hr

Technician - Entry-Level Location: Billerica, MA Department: Service - ProductionEmployment Type ... Support senior technicians with troubleshooting and repairs as needed. * Maintain a clean ...

American Income Life

Entry-Level Remote Sales

Miami, FL · On-site +1

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals * Lead by example through ...

American Income Life

Entry-Level Remote Sales

Boston, MA · Remote

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals * Lead by example through ...

New

next page

Showing results 1-20

All JobsSupport JobsEntry Level Support JobsEntry Level Support Jobs in Somerville, MA

Entry Level Support information

See Somerville, MA salary details

$12

$20

$28

How much do entry level support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level support in Somerville, MA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.31 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Somerville, MA?

The most popular types of Support jobs in Somerville, MA are:

What cities near Somerville, MA are hiring for Entry Level Support jobs?

Cities near Somerville, MA with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Somerville, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,201 per year, or $20.3 per hour.

Entry Level Autism Support Staff

Vinfen

West Roxbury, MA

$22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Vinfen rating

7.9

Company rating: 7.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Schedule:Mon-Fri 9am-5pm or 11am-7pm (Flexible 40 hour schedule)

Salary:$22.25 / hour

Sign on bonus:$1000: $500 upon completion of 90 days and $500 at the completion of 6 months

The Entry Level Autism Worker (ELAW) contributes to high quality case management services for persons served providing direct case management services to children and young adults with Autism Spectrum diagnosis ("ASD") living at home with their families. The ELAW will develop and investigate recreational opportunities, specialized funding sources, grants and educational tools for persons served, as well as assist families to apply and research needed and applicable benefits such as SNAP, MassHealth, SSI, etc.

The Entry Level Autism Worker has a range of duties including:

  • Implements service plan interventions with persons served who include children and young adults, ages birth to 22, with an autism spectrum disorder diagnosis, both with and without intellectual disorders or cognitive delays.
  • Provides direct training and support (instruction, assistance, modeling and reinforcement) for persons served in developing and enhancing their daily living skills (i.e. symptom, medication and money management, cooking, cleaning, recreational activities, personal hygiene, social and interpersonal skills, etc.)
  • Maintains and updates documentation in individual and program records.
  • Acts as an advocate for persons served.
  • Communicates verbally and in writing with co-workers, supervisors, and other service providers, including funding agency personnel.
  • Escorts persons served into the community using public transportation, company or personal vehicle, as necessary.
  • Monitors status of persons served, provides crisis intervention and counseling, as needed.

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

Our comprehensive and generous benefits package includes:

  • A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
  • Competitive Medical, Dental and Vision plans
  • Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
  • Generous Vacation, Holiday, Personal and Sick Time Benefits
  • Flexible Spending Reimbursement Accounts (Health and Dependent care)
  • Educational Assistance and Remission Programs
  • $500 Employee Referral Bonus with no annual cap!
  • Other generous benefits and perks!

About Us

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,200 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in 318 programs throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keyword: Autism, Direct Care, DSP, Direct Support Professional, group homes, Caregiver, Human Services, Health Care.

A high school diploma or equivalent is required, Bachelor's degree in counseling psychology, human services, or related field preferred. In some cases, experience may be substituted for academic training.
  • At least two years of work experience in human services with children with autism and co-occurring physical, behavioral, and mental health challenges, and their families.
  • CPR and First Aid required within two weeks of hire.
  • Safety Care (no restraints) required within 90 days of hire
  • Other training as assigned

What Vinfen employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply