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Entry Level Support Jobs in Somerville, MA (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Boston, MA · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

Nexera

Entry Level Remote Sales Role

Boston, MA · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

Pride Health

Entry-Level Science Associate

Burlington, MA · On-site

$21 - $21.50/hr

The Science Team at Pride Health is hiring an "Entry-Level Science Associate/Testing Technician ... Support investigations, root cause analysis, and corrective actions related to quality deviations.

New

Eastern Bank

Customer Support Specialist

Wakefield, MA · On-site

$21/hr

Is responsible for achieving entry level departmental service standards and sales goals as set ... Customer Support Specialist III: This role serves as first line response for incoming customer ...

Eastern Bank

Customer Support Specialist

Wakefield, MA · On-site

$21/hr

Is responsible for achieving entry level departmental service standards and sales goals as set ... Customer Support Specialist III: This role serves as first line response for incoming customer ...

Eastern Bank

Customer Support Specialist

Wakefield, MA · On-site

$21/hr

Is responsible for achieving entry level departmental service standards and sales goals as set ... Customer Support Specialist III: This role serves as first line response for incoming customer ...

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Showing results 21-40

All JobsSupport JobsEntry Level Support JobsEntry Level Support Jobs in Somerville, MA

Entry Level Support information

See Somerville, MA salary details

$12

$20

$28

How much do entry level support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level support in Somerville, MA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.31 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Somerville, MA?

The most popular types of Support jobs in Somerville, MA are:

What cities near Somerville, MA are hiring for Entry Level Support jobs?

Cities near Somerville, MA with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Somerville, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,201 per year, or $20.3 per hour.

Entry Level Marketing Assistant - Sales Team

Aurelius Consulting Group

Boston, MA • On-site

$875 - $1.1K/wk

Full-time

Posted 18 days ago

Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development


Boston, MA | Full-Time | In-Person

Looking to start a career in marketing, but want something more hands-on than sitting behind a desk all day?
If you enjoy meeting new people, working in energetic environments, and learning how brands connect directly with customers, this could be the perfect opportunity.

Aurelius Consulting Group is a growing customer acquisition and consulting company that partners with nationally recognized brands to deliver face-to-face marketing and customer engagement campaigns throughout the Boston area. Their approach combines promotional marketing, brand representation, and direct customer interaction to help clients increase brand awareness and acquire new customers.
This entry-level opportunity is ideal for individuals from retail, hospitality, customer service, events, sports, or graduate backgrounds who are looking to develop practical marketing, sales, and communication skills in a supportive, team-oriented environment.

About the Role

As an Entry Level Marketing Assistant (Sales Team), you'll help deliver promotional marketing campaigns through face-to-face customer engagement at retail activations, live events, community campaigns, and promotional venues across Boston.
You'll learn how successful marketing campaigns are executed in person by representing client brands, building relationships with customers, explaining products and services, and helping interested customers complete registrations or purchases where appropriate. This is a fantastic opportunity to gain real-world marketing experience while developing valuable sales and customer engagement skills.

What You'll Be Doing

  • Supporting live marketing campaigns, promotional events, and brand activations
  • Representing client brands professionally in customer-facing environments
  • Speaking directly with customers to build relationships and create positive experiences
  • Promoting products, services, and current marketing campaigns
  • Answering customer questions and explaining campaign offers clearly and confidently
  • Assisting customers through registrations, applications, or purchasing processes
  • Working alongside experienced team leaders to achieve campaign objectives
  • Participating in ongoing product knowledge, marketing, and sales training

What We're Looking For

Previous marketing experience isn't required because comprehensive training is provided. Aurelius Consulting Group is looking for individuals who are:
  • Friendly, confident, and enthusiastic when interacting with people
  • Strong communicators who enjoy working in team environments
  • Positive, coachable, and eager to develop professionally
  • Reliable and motivated to achieve personal and team goals
  • Interested in building long-term skills in marketing, sales, and customer engagement
  • Ready to learn in a fast-paced, people-focused environment

What You'll Receive

  • Full training and ongoing mentorship from experienced professionals
  • Practical experience in promotional marketing and brand representation
  • A supportive, collaborative, and energetic team environment
  • Opportunities to develop valuable communication, marketing, and sales skills
  • Clear progression opportunities based on performance and development
  • Experience that strengthens your resume and opens future career opportunities

Earnings

Average weekly earnings of $800+, including a combination of base pay, uncapped commissions, and performance-based bonuses.

Apply Today

If you're looking for an entry-level opportunity where you can develop practical marketing experience, work with people every day, and build a rewarding long-term career, we'd love to hear from you.
Applications are reviewed directly by Aurelius Consulting Group, and shortlisted applicants will typically be contacted within 1–3 business days to discuss the next stage of the recruitment process.