ZipRecruiter

Log In

1

Support Jobs (NOW HIRING)

AMA SUPPORT SERVICES

Direct Support Professional

Bairdford, PA · On-site

$14 - $17/hr

Direct Support Professional Classification: Non-Exempt Status: Full Time, Part Time, or Itinerant Department: Program Services Reports to: House manager, Assistant Program Manager, or Program Manager ...

New

AMA SUPPORT SERVICES

Direct Support Professional

Braddock, PA · On-site

$14 - $17/hr

Direct Support Professional Classification: Non-Exempt Status: Full Time, Part Time, or Itinerant Department: Program Services Reports to: House manager, Assistant Program Manager, or Program Manager ...

AMA SUPPORT SERVICES

Direct Support Professional

Harwick, PA · On-site

$13.75 - $16.75/hr

Direct Support Professional Classification: Non-Exempt Status: Full Time, Part Time, or Itinerant Department: Program Services Reports to: House manager, Assistant Program Manager, or Program Manager ...

AMA SUPPORT SERVICES

Direct Support Professional

Wexford, PA · On-site

$14.25 - $17.25/hr

Direct Support Professional Classification: Non-Exempt Status: Full Time, Part Time, or Itinerant Department: Program Services Reports to: House manager, Assistant Program Manager, or Program Manager ...

New

AMA SUPPORT SERVICES

Direct Support Professional

Midway, PA · On-site

$15.50 - $19/hr

Direct Support Professional Classification: Non-Exempt Status: Full Time, Part Time, or Itinerant Department: Program Services Reports to: House manager, Assistant Program Manager, or Program Manager ...

New

Modern Support Services

$20 - $25/hr

Direct Support Professional - Granada Hills Company Overview We are a diverse, mission-driven human services organization dedicated to supporting individuals with intellectual and developmental ...

AMA SUPPORT SERVICES

Direct Support Professional

Oakdale, PA · On-site

$14.75 - $17.75/hr

Direct Support Professional Classification: Non-Exempt Status: Full Time, Part Time, or Itinerant Department: Program Services Reports to: House manager, Assistant Program Manager, or Program Manager ...

AMA SUPPORT SERVICES

Direct Support Professional

Homestead, PA · On-site

$13.50 - $16.50/hr

Direct Support Professional Classification: Non-Exempt Status: Full Time, Part Time, or Itinerant Department: Program Services Reports to: House manager, Assistant Program Manager, or Program Manager ...

New

next page

Showing results 1-20

People also search for

All JobsSupport Jobs

Support information

See salary details

$11

$18

$26

How much do support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by Support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive as a Support Specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What is a Support role?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.
More about Support jobs
What cities are hiring for Support jobs? Cities with the most Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Support jobs? States with the most job openings for Support jobs include:
Support jobs near you
Infographic showing various Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Support Worker | Residential

Collaborative Support Programs

Absecon, NJ • On-site

$19.23 - $21.63/hr

Other

Medical, Dental, Vision, PTO

Posted 22 days ago

Job description

Description

CSPNJ a mental health nonprofit agency is looking for full-time Support Worker. The Support Worker provides direct support, skill development, and community resource linkages to person's served who have a psychiatric and/or substance use disability. The Support Worker provides services geared toward enabling person's served to live independently. This role will work mainly in the field (70-80%) meeting with person's served on their service plans and assessing their needs. Progress notes should be completed conjointly at the time of service and comply with regulatory standards. 


HIGHLIGHTS

  • Person centered collaborative approach, designed to provide knowledge, skills, and resources to residents to ensure living in the most independent setting available, and address any emergent issues to ensure their selfcare.
  • Support person's served with the 8 dimensions of wellness.
  • Participate in the development and delivery of service plans.
  • Advocacy and development of community-based support.
  • Rotating weekends on call by phone (added compensation for on call rotation and outreach).

Hourly Rate: $19.23 - $21.63 based on education & experience


Full-time | Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays

Requirements

  • Bachelor's degree in a mental health related discipline or High School Diploma / GED with 4 years of related experience.
  • The ability to write clear, concise, and accurate billable progress notes.
  • Exceptional time management to be able to support the needs of multiple residents.
  • Outstanding written and verbal communication skills. 
  • Excellent communication, assessment, and people skills.
  • A prominent level of patience and emotional resilience.
  • The ability to remain calm under pressure when dealing with challenging situations.
  • Ability to carry out domestic duties. 
  • Proficient in MS Office products, as well as general computer literacy.
  • Proven ability to engage and support individuals with mental health diagnoses using empathy, professionalism, and trauma-informed practices.
  • Bilingual skills a plus!
  • MUST have a valid NJ Driver's License with acceptable driving record.
  • Lived Experience: CSPNJ prioritizes hiring people who use their life experience with a mental health diagnose or substance use to inspire and support others.

PM22

Apply