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Support Jobs (NOW HIRING)

$19 - $22/hr

Direct Support Professional (DSP) Spectrum Support Services Locations: Opportunities available throughout New Jersey, including Bergen, Burlington, Camden, Cape May, Cumberland, Essex, Gloucester ...

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How much do support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by Support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What jobs pay 4000 a week without a degree?

Support roles such as technical support specialists or customer support managers can sometimes pay around $4,000 weekly, especially with experience, certifications, or in high-demand industries. These jobs often require strong communication skills, problem-solving abilities, and familiarity with specific tools or software, but typically do not require a college degree.

How can I make 2000 a week working from home?

Support roles such as customer service or technical support can potentially earn $2,000 weekly if they involve full-time hours, specialized skills, or high-demand industries. Achieving this income may require experience, certifications, and proficiency with tools like CRM software, along with consistent performance and possibly working overtime or multiple shifts.

What are the key skills and qualifications needed to thrive as a Support Specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What is a support job?

A support job involves assisting customers, clients, or colleagues by providing technical help, troubleshooting, or guidance. Support roles often require good communication skills and knowledge of specific tools or systems, and they may be performed in call centers, help desks, or online platforms.

Why are Gen Z struggling to find jobs?

Support roles often require strong communication and technical skills, but Gen Z job seekers may face challenges such as limited work experience, high competition, and evolving employer expectations. Additionally, economic factors and shifts toward digital and remote work can impact their job prospects.

What is a Support role?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.
What cities are hiring for Support jobs? Cities with the most Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Support jobs? States with the most job openings for Support jobs include:
Infographic showing various Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Direct Support Professional-CARYVILLE

Direct Support Professional-CARYVILLE

Support Solutions

Caryville, TN โ€ข On-site

$15.37/hr

Full-time

Medical, Life, Retirement, PTO

Posted yesterday


Job description

WEEKLY PAY!!!
$300 - Sign on Bonus after 90 days/390 Hours, with completed training
  • PTO Accrual
  • Paid Holidays
  • Paid Orientation
  • 401K Benefits
  • Health Insurance
  • Life Insurance

GENERAL FUNCTION:
The position involves providing support to individuals with disabilities, empowering them to lead self-directed lives, and providing them with opportunities to develop/ maintain skills that enhance the quality of their lives. Our mission is to ensure that supported persons are happy, healthy and safe in an environment where they can enjoy life to the fullest extent possible.
ESSENTIAL FUNCTIONS:
In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities assistance with performing the essential functions of this position.
  • Supports the person supported with personal care and daily routines, and in achieving outcomes from the Individual Support Plan. The ISP provides an overall view of the person and their goals, as well as the specific supports and services they need to be happy, healthy, and safe, in an environment where they can enjoy life to the fullest extent possible.
  • Understands and practices Support Solutions philosophy and values in interactions with the person supported and community members by using language and actions that respect the worth and dignity of people at all times, connecting the person supported to preferred activities and experiences of their choice, and ensuring that the person supported is empowered to make decisions and to lead a life that is as self-directed as possible.
  • Helps the person supported become integrated with the community by providing person centered supports that assist people to seek their dreams, establish significant relationships and be connected to their communities.
  • Assures safe transport and accompanies the person supported as needed to events, job sites, and medical appointments utilizing Support Solutions company vehicles, personal vehicles, or public transportation. This would include securing alternate transportation in instances where an unpaid support transports a person supported who presents a safety concern.
  • Ensures proper use of the person supported and agency resources including but not limited to personal funds, vehicles, buildings, utilities, telephones, money, equipment, food and supplies.
  • Attends all training meetings assigned by Support Solutions.
  • Cooks and provides meals based on scheduled menus.
  • Performs daily activities or teaches the person supported to do so, such as activities of daily living skills and other personal skills that work toward achieving independence.
  • Consistently works and documents improvement toward meeting outcomes.
  • Utilizes electronic records system including completing daily shift notes as required by funding entities.
  • Ensures customer satisfaction by following the Customer Service Standards when interacting and communicating with persons supported, their families, conservators, vendors, ISCs, Case Managers, and others.
  • Oversees storage and administration of medications.
  • Provide assistance to the person supported in their personal grooming, as desired by the person. Support the person to perform these personal grooming activities with independence, as possible.
  • Provide assistance to the person supported to keep the house clean and do laundry, as desired by the person.
  • Protects confidentiality of person supported.

This job description does not list all the duties of your job. You may be asked by Supervisors, Managers or designated and/or authorized staff to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in the job description. Support Solutions reserves the right to revise this job description at any time. The job description is not a contract for employment and either you or Support Solutions may terminate employment at any time, for any reason.
MINIMUM REQUIREMENTS:
Must be 18 years of age and able to read and write effectively. ECF staff must have high school diploma or GED. Must have a valid drivers license and maintain a valid drivers license and acceptable driving record throughout employment with SS. Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, drug and felony offender listings. Must meet all training requirements and keep training current.
KNOWLEDGE, SKILLS & ABILITIES:
  • Effective verbal and written communication skills
  • Effective organizational skills, able to complete heavy workloads within established time frames, and perform with frequent interruptions and/or distractions
  • Effective interpersonal skills, able to establish and maintain cooperative working relationships with others, ability to interact appropriately with others in various contexts and purposes
  • Must be able to practice confidentiality in all matters pertaining to clients and employees
  • Can perform a variety of duties, often changing from one task to another, in a job that may require significant differences in technology, techniques, environmental factors, physical demands, or work situations

MEDICAL REQUIREMENTS:
Employee must provide any medical records to comply with regulations required by a governing entity and Support Solutions policy. Examples include: TB Skin tests, HEP B vaccinations and Flu vaccinations.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. This position is either part time or full time and may require additional hours over 40 per week. This position works primarily in a home environment, but is also required to be with supported individuals in community settings, work settings, outdoor activities, etc.
Body Positioning: The employee is regularly required to stand and/or walk for prolonged periods of time. She/he may also be required to sit for short or long periods of time while completing other duties and responsibilities. There is also a requirement to be able to occasionally stoop, kneel, or crouch and to reach with the hands and arms. She/he must be able to drive/travel for short periods of time to transport supported person to appointments and community outings and to attend meetings, and trainings.
Body Movements: The employee must have a full range of body movements including the use of his/her hands, feet, and limbs to perform CPR compressions, abdominal thrusts, CPI (The Crisis Prevention Institute is an international training organization that specializes in the nonviolent crisis intervention training designed to teach best practices for managing difficult situations and disruptive behaviors..) techniques, or to pursue on foot a person to prevent them from injury, etc. The ability to bend the body, to reach for objects, and to crouch/stoop, and climb when needed are also required.
Body Senses: The employee must have command of all five senses: sight, hearing, touch, smell, and taste. Specific vision abilities required include close vision, distant vision, and depth perception. These vision requirements in each area must be sufficient to shift in focus from reading documents to using a computer or tablet for data entry and operating a vehicle. There is also a requirement to talk and listen for prolonged periods both on the telephone and face to face.
Strength: The employee must have the ability to perform heavy lifting over 50 lbs. to assist total care supported individuals with transferring from or to wheelchair, turning/repositioning a total care person in bed, etc.
LICENSES/CERTIFICATES:
  • Valid state issued Driver License
  • Must maintain valid Medication Certification throughout tenure
  • Must maintain valid CPR/First Aid Certification throughout tenure
  • Must maintain valid CPI (Crisis Prevention Institute) training throughout tenure, if required

Agency insurance coverage for vehicles operated in the course of work at specific locations shall stand as the primary insurance coverage for employees working in that particular home setting. Valid automobile insurance is required for all employees working at homes where the agency does not provide a vehicle and this coverage must presented prior to transfer to any home where an agency vehicle is not provided. The agency reserves the right to request proof of insurance regardless of the site location or availability of an agency vehicle.