Support Premier level customers following designated procedures and priorities * Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization ...
Quick apply
Support Premier level customers following designated procedures and priorities * Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization ...
Support Worker
Emporia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Emporia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Salina, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Salina, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Hutchinson, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Hutchinson, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Concordia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Concordia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Engineer
Lenexa, KS · On-site
Support Premier level customers following designated procedures and priorities * Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization ...
Support Engineer
Lenexa, KS · On-site
Support Premier level customers following designated procedures and priorities * Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization ...
Support Worker
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Abilene, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Abilene, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Salina, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Salina, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Concordia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Concordia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Newton, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Newton, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Newton, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Newton, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Premier level customers following designated procedures and priorities * Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization ...
Support Premier level customers following designated procedures and priorities * Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization ...
Support Worker
Emporia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Emporia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Emporia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Emporia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Emporia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Emporia, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Hutchinson, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Quick apply
Support Worker
Hutchinson, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Salina, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Quick apply
Support Worker
Salina, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Salina, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Quick apply
Support Worker
Salina, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support Worker
Hutchinson, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Quick apply
Support Worker
Hutchinson, KS · On-site
$18.56/hr
Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and ...
Support information
See Kansas salary details
$10.50 - $11.67
1% of jobs
$11.67 - $12.84
4% of jobs
$13.76 is the 25th percentile. Wages below this are outliers.
$12.84 - $14.01
25% of jobs
$14.01 - $15.18
14% of jobs
The median wage is $15.63 / hr.
$15.18 - $16.35
14% of jobs
$16.35 - $17.52
10% of jobs
$18.11 is the 75th percentile. Wages above this are outliers.
$17.52 - $18.69
13% of jobs
$18.69 - $19.86
4% of jobs
$19.86 - $21.03
8% of jobs
$21.03 - $22.20
3% of jobs
$22.20 - $23.37
3% of jobs
$10
$16
$23
How much do support jobs pay per hour?
As of Jul 28, 2026, the average hourly pay for support in Kansas is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.22 per hour, depending on experience, location, and employer.
What are some common challenges faced by Support team members and how can they be addressed?
Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.
What is the difference between Support vs Customer Service Representative?
| Aspect | Support | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical knowledge, certifications often preferred | Communication skills, sometimes certifications in customer service |
| Work Environment | Technical settings, help desks, online support | Call centers, retail, online chat |
| Employer & Industry Usage | IT, tech companies, software firms | Retail, telecom, service industries |
| Common Search & Comparison | Technical support vs customer service |
Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.
What jobs pay 4000 a week without a degree?
Support roles such as technical support specialists or customer support managers can sometimes pay around $4,000 weekly, especially with experience, certifications, or in high-demand industries. These jobs often require strong communication skills, problem-solving abilities, and familiarity with specific tools or software, but typically do not require a college degree.
How can I make 2000 a week working from home?
Support roles such as customer service or technical support can potentially earn $2,000 weekly if they involve full-time hours, specialized skills, or high-demand industries. Achieving this income may require experience, certifications, and proficiency with tools like CRM software, along with consistent performance and possibly working overtime or multiple shifts.
What are the key skills and qualifications needed to thrive as a Support Specialist, and why are they important?
To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.
What is a support job?
A support job involves assisting customers, clients, or colleagues by providing technical help, troubleshooting, or guidance. Support roles often require good communication skills and knowledge of specific tools or systems, and they may be performed in call centers, help desks, or online platforms.
Why are Gen Z struggling to find jobs?
Support roles often require strong communication and technical skills, but Gen Z job seekers may face challenges such as limited work experience, high competition, and evolving employer expectations. Additionally, economic factors and shifts toward digital and remote work can impact their job prospects.
What is a Support role?
A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.
What are the most commonly searched types of Support jobs in Kansas? The most popular types of Support jobs in Kansas are:
What cities in Kansas are hiring for Support jobs? Cities in Kansas with the most Support job openings:
Job description
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technologies and technical areas ranging from network architecture to storage solutions, disaster recovery to virtualization, and more. This role empowers you to work on cutting-edge technologies and contributes to our commitment to innovation and customer support excellence.Â
If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you!Â
Responsibilities - Act as a technical leader within the Operations Support teamÂ
- Receive and work escalations from Support Team members and provide timely and effective resolutions within SLAsÂ
- Support Premier level customers following designated procedures and prioritiesÂ
- Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization, Storage, andBackup and Disaster RecoveryÂ
- Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause analysisÂ
- Engage with Operations Leaders to improve operational processes, driving efficiency and productivityÂ
- Lead by example by updating internal documentation of procedures, solutions to common problems, and customer-facing support materialsÂ
- Partner with our internal Educational Services team in recommending additions or modifications to existing technician training programsÂ
- Participate in knowledge-sharing activitiesÂ
- Partner with Platform Owners, Product Directors, and Key Stakeholders to improve products, operational processes, and complete projectsÂ
- Provide after-hours support as part of an operations on-call rotation to maintain high availability of servicesÂ
- Able to use AI (ChatGPT and Copilot) to improve efficiency and quality of workÂ
- Maintain continued education and certifications
- Work in ServiceNow to support internal and external customers
- Exceptional written and verbal communication skillsÂ
- Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities accordinglyÂ
- Able to maintain a professional demeanor under stressÂ
- Demonstrated willingness to learn and adapt to changes in technology, tools, and processesÂ
- Possess an analytical and problem-solving mindsetÂ
- 5 Years of cross platform support experience with at least 3 years of that experience in a Cloud Provider or Managed Service Provider (MSP) environmentÂ
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experienceÂ
- Strong experience with Cisco routers and switchesÂ
- Basic understanding of Linux/Unix and Windows operating systemsÂ
- Familiarity with cloud orchestration and automation tools (Ansible, Terraform, etc.) is good to haveÂ
- Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and VCDA)Â
- Extensive experience in managing Private Cloud virtualization environments, particularly VMwareÂ
- Intermediate knowledge of storage solutions, with a preference for experience (Pure, IBM, and NetApp)Â
- Advanced knowledge of configuration and maintenance of firewalls (FortiGate and Palo Alto)Â
- Possess an intermediate understanding of networking principlesÂ
- Proficiency in interpreting network diagrams and layoutsÂ
- Cisco certifications preferred but not required; CCNP, CCIP, CCIEÂ
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About LightEdge Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Des Moines, IA, US
Year founded
1996