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Virtual Support Jobs in Kansas (NOW HIRING)

Johnson County Government

Support Provider II

Lenexa, KS · On-site

$28.43/hr

Stay awake and alert during assigned shifts to provide support through monitoring alerts from the technology and / or to provide direct virtual support to individuals. * Responds to urgent requests ...

Johnson County Kansas

Support Provider II

Lenexa, KS · On-site

$14 - $17/hr

Stay awake and alert during assigned shifts to provide support through monitoring alerts from the technology and / or to provide direct virtual support to individuals. * Responds to urgent requests ...

Johnson County Kansas

Support Provider II

Lenexa, KS · On-site

$14 - $17/hr

Stay awake and alert during assigned shifts to provide support through monitoring alerts from the technology and / or to provide direct virtual support to individuals. * Responds to urgent requests ...

Johnson County Kansas

Support Provider II

Lenexa, KS · On-site

$21.01 - $28.43/hr

Stay awake and alert during assigned shifts to provide support through monitoring alerts from the technology and / or to provide direct virtual support to individuals. * Responds to urgent requests ...

Jobs for Humanity

Virtual Assistant

Kansas City, KS · Remote

$20.50 - $27.50/hr

... Virtual Assistant to join our team in Kansas City, United States ... In this role, you'll provide comprehensive administrative support to our organization, managing ...

ITW Avery Weigh-Tronix

Dillon Product Manager

Wichita, KS · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product demonstrations and virtual support. The Dillon Product Manager will assess and prioritize customer and ...

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Virtual Support information

See Kansas salary details

$12

$23

$39

How much do virtual support jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for virtual support in Kansas is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Support Specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is a Virtual Support specialist?

A Virtual Support specialist is a professional who provides customer service, technical assistance, or administrative support remotely, typically via email, chat, or phone. They help clients or customers resolve issues, answer inquiries, and ensure a smooth digital experience without being physically present in an office. Virtual Support roles are common in various industries, including tech, retail, healthcare, and finance. This job requires strong communication skills, technical aptitude, and the ability to multitask effectively in a remote environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What Are Virtual Support Jobs?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by Virtual Support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Kansas? The most popular types of Support jobs in Kansas are:
What are popular job titles related to Virtual Support jobs in Kansas? For Virtual Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Kansas look for? The top searched job categories for Virtual Support jobs in Kansas are:
What cities in Kansas are hiring for Virtual Support jobs? Cities in Kansas with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,320 per year, or $23.2 per hour.

Support Provider II

Johnson County Government

Lenexa, KS • On-site

$28.43/hr

Other

Retirement

Posted 3 days ago

Job description

Support Provider II
Location US-KS-Lenexa
ID 2026-3672
Category Healthcare, Welfare, and Social Services Benefits Category Full Time - Regular (Full Benefits) Salary Min USD $21.01/Hr. Salary Max USD $28.43/Hr. Organizational Unit Developmental Supports
Overview

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!

Job Description

Johnson County Developmental Supports (JCDS) is currently seeking qualified candidates for the position of Support Proivider for their residential services division. JCDS serves people with intellectual and developmental disabilities. We focus on individuals' abilities, provide choice driven supports, and advocate alongside people to live and work in our community. We aspire to build a community that promotes, supports, and embraces people of all abilities. Direct Support Professionals are responsible for the delivery of services with JCDS. First review of candidates will be Friday, March 27, 2026.

    Provides, assists with, or coaches individuals on personal care needs with limited supervision; provides crisis interventions, including physical intervention and restraint to ensure the safety of individuals; monitors and/or administers medication as prescribed; monitors and documents mental and physical condition of individuals.
  • Teaches, coaches and provides guidance and support on various skills to enable productive lives of individuals; assists individual and family members to identify strategies or treatment options and participates in the development and modification of plans to regain ability to make independent choices and promote coping skills; develops and maintains a positive and effective relationship with service recipients, families, and other service providers, serving as the main point of contact.
  • Organizes and participates in meetings related to care coordination; completes documentation for direct services provided to ensure timely and accurate completion.
  • Transports individuals receiving services to appointments, activities, and/or work.
  • Stay awake and alert during assigned shifts to provide support through monitoring alerts from the technology and / or to provide direct virtual support to individuals.
  • Responds to urgent requests from individual, and as needed escalates to dispatching of back-up in person staffing.
  • Notifies and coordinates with emergency personnel when required.
  • Troubleshoots basic technology issues with remote support systems in the homes and escalates issues if necessary.
  • Provides on-going training with technology to individuals to engage them to utilize in-home devices.
  • Monitors wearable devices when individuals are away from home, and provides assistance and interventions when needed.
  • Provides remote support to individuals throughout assigned region.
Job Requirements

Minimum Job Requirements:

High School diploma or equivalent and one year of experience working in a human services field are required. May require KS/MO driver's license, depending on department or agency.

Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency.

Preferred Job Requirements:

No preferred job requirements.

Education/Experience Substitutions:

Education may be substituted for experience.

Physical, Environmental, and Special Working Conditions:

Lifting: requirement varies by assignment.

Exposure to hazardous materials (bodily fluids).

All County employees may be called upon to assist other departments in a declared emergency situation.

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