1

Virtual Chat Assistant Jobs in Kansas (NOW HIRING)

$1.8K - $3.5K/wk

As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Collaborate with a professional virtual operations team Qualifications: * Excellent communication ...

$14.25 - $18.75/hr

Respond to, manage, and resolve support requests via live chat, email, and phone channels * Acquire ... assist with making your remote office space as comfortable as possible * Continuous virtual ...

Barista

Olathe, KS ยท On-site

$14.75 - $17/hr

Chat with Scout, our virtual hiring assistant to apply for this position right from your mobile device. Text JOB to 315-803-6049 to get started! #LI-DNI

next page

Showing results 1-20

Virtual Chat Assistant information

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

How do you become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat platforms or customer service tools. Many roles require a high school diploma or equivalent, and some employers may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new assistants with specific software and protocols.

How to become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat or customer service platforms. Many roles require a high school diploma or equivalent, and some employers prefer prior customer service experience or relevant certifications. Flexibility and the ability to work independently are also important qualities for this role.

What are popular job titles related to Virtual Chat Assistant jobs in Kansas?

For Virtual Chat Assistant jobs in Kansas, the most frequently searched job titles are:

What cities in Kansas are hiring for Virtual Chat Assistant jobs?

Cities in Kansas with the most Virtual Chat Assistant job openings:

Infographic showing various Virtual Chat Assistant job openings in Kansas as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Trauma-Informed Mental Health Therapist - Remote Position

Chat and Change Counseling, LLC

Wichita, KS โ€ข Remote

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated and empathetic Licensed Mental Health Therapist, specializing in trauma-informed care. This full-time remote position offers an empowering opportunity to provide effective mental health support to individuals navigating the complexities of trauma recovery.

About the Organization

Chat and Change Counseling, LLC is a reputable outpatient mental health practice based in Wichita, Kansas, dedicated to fostering a healing atmosphere for trauma survivors. Our team is comprised of skilled professionals who prioritize creating a supportive environment that encourages individuals to reclaim their lives from the impacts of trauma. We specifically focus on disorders such as post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders, utilizing innovative therapeutic approaches to facilitate personal growth and resilience.

Work Environment

This position is fully remote, allowing for a flexible work schedule that prioritizes both professional commitments and personal well-being. Our virtual office is equipped with the latest technology to ensure seamless communication and collaboration among team members. As part of our commitment to maintaining high standards in mental health care, you will interact with a diverse and multidisciplinary team that shares a passion for fostering a trauma-informed practice.

Key Responsibilities

As a Licensed Mental Health Therapist at Chat and Change Counseling, you will:

  • Conduct comprehensive, trauma-informed mental health assessments to evaluate patients' backgrounds and treatment needs.
  • Create and implement tailored treatment plans aimed at trauma recovery, incorporating evidence-based practices such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT).
  • Facilitate individual and group therapy sessions designed to assist patients in processing their trauma and acquiring essential coping strategies.
  • Partner with psychiatrists and healthcare professionals to ensure an integrated and holistic approach to patient care.
  • Provide immediate crisis intervention and support for patients experiencing trauma-related emergencies.
  • Educate patients and their families on trauma responses and navigation of available resources.
  • Maintain meticulous and confidential documentation in compliance with legal and ethical standards.
  • Engage in case consultations and contribute to team meetings aimed at enhancing service delivery.
  • Stay informed on the latest research developments and treatment methodologies in the field of trauma therapy.
Patient Population / Client Focus

Your primary focus will be working with individuals who have experienced various forms of trauma, including but not limited to childhood abuse, domestic violence, and other life-altering events. You will play a crucial role in guiding them toward recovery through holistic and compassionate therapeutic interventions.

Qualifications

The ideal candidate will possess:

  • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LCSW, LPC, or LMFT in Kansas.
  • A foundational understanding of trauma-related disorders and a commitment to trauma-informed treatment modalities.
  • Strong interpersonal and communication skills to effectively collaborate with patients and team members.
  • An ability to maintain composure during high-stress situations.
  • Proficiency in using electronic health record (EHR) systems for documentation and patient management.
Preferred Experience

While 2 years of post-licensure experience is preferred, we value a strong understanding of trauma-informed care practices and the ability to deliver effective, evidence-based therapies. The right candidate will have experience with trauma-focused interventions, demonstrating their capability to positively impact the lives of those they serve.

Compensation and Benefits

Chat and Change Counseling, LLC offers a competitive salary ranging from USD 90,000 to 100,000 annually, commensurate with experience. In addition, we provide:

  • Comprehensive healthcare benefits package designed to support your overall wellness.
  • A retirement savings plan with employer-matching contributions to help you plan for the future.
  • Generous paid time off (PTO) and holiday pay to promote work-life balance.
  • Professional liability insurance coverage to safeguard your practice.
  • Access to ongoing professional development and continuing education opportunities to enhance your skills.
  • A supportive and collaborative work environment that emphasizes team camaraderie and mutual growth.
Career Growth Opportunities

At Chat and Change Counseling, we prioritize the professional advancement of our team members. As a licensed therapist in our organization, you will have unique opportunities for career development within our trauma-informed practice, including advanced training, leadership roles, and specialized treatment certifications.

Why Join Our Team

If you are passionate about making a positive impact in the lives of trauma survivors and want to work in a nurturing, innovative, and rewarding environment, we invite you to apply for this position. Your expertise can help shape and transform the recovery journeys of those we serve, making a profound difference in their lives.

Application Information

To apply for this opportunity as a Licensed Mental Health Therapist with Chat and Change Counseling, please submit your resume detailing your education and experience. We look forward to welcoming you to our dedicated team of professionals committed to empowering individuals on their road to healing.