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Virtual Chat Assistant Jobs in Kansas (NOW HIRING)

$1.8K - $3.5K/wk

As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Collaborate with a professional virtual operations team Qualifications: * Excellent communication ...

Kansas

Kansas City, KS · On-site

$20 - $45/hr

RN, LPN/LVN, CNA & CMT - Local Shifts, Your Schedule, You See the Rate Before You Claim It Tired of ... I don't have to deal with chat bots and wait a month for a response for support like I've ...

Barista

Leawood, KS

$14.75 - $17/hr

Chat with Scout, our virtual hiring assistant to apply for this position right from your mobile device. Text JOB to 315-803-6049 to get started! #LI-DNI

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Virtual Chat Assistant information

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

How do you become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat platforms or customer service tools. Many roles require a high school diploma or equivalent, and some employers may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new assistants with specific software and protocols.

How to become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat or customer service platforms. Many roles require a high school diploma or equivalent, and some employers prefer prior customer service experience or relevant certifications. Flexibility and the ability to work independently are also important qualities for this role.

What are popular job titles related to Virtual Chat Assistant jobs in Kansas?

For Virtual Chat Assistant jobs in Kansas, the most frequently searched job titles are:

What cities in Kansas are hiring for Virtual Chat Assistant jobs?

Cities in Kansas with the most Virtual Chat Assistant job openings:

Infographic showing various Virtual Chat Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Licensed Virtual Marriage and Family Therapist (LCMFT) - Remote Position

Lawrence, KS • Remote

$90K - $104K/yr

Full-time

Posted 23 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Virtual Marriage and Family Therapist (LCMFT) to join our team. This full-time remote position offers a unique opportunity to provide high-quality mental health counseling while setting your own schedule and working from the comfort of your home. With a competitive annual salary ranging from $90,000 to $104,000, this role allows you to make a significant impact on the mental health of our clients.

About the Organization

Gotham Enterprises Ltd is committed to fostering mental wellness through accessible online therapy services. Our mission is to support individuals as they navigate through life's challenges, ensuring they receive the care they need to thrive. With a focus on quality, our therapists are equipped with the resources and tools necessary for effective treatment.

Work Environment

This position is entirely remote, providing the flexibility to work from anywhere while ensuring you maintain a work-life balance. Your primary workspace will be your own home office, equipped with the necessary technology to connect with clients through our secure video chat platform. Our outpatient office model allows for personalized therapy sessions tailored to the needs of our adult clients, who are pre-screened for stability and low acuity.

Key Responsibilities
  • Conduct individual therapy sessions via video chat to address clients' mental health concerns.
  • Facilitate discussions that encourage clients to express their emotions and explore their experiences, aiding in their self-discovery and relationship insights.
  • Act as a client advocate, helping them to define personal goals and objectives for therapy.
  • Evaluate clients’ mental health conditions, and develop and implement treatment plans utilizing evidence-based, solution-focused approaches.
  • Maintain accurate documentation of each session and treatment plan, ensuring compliance with organizational standards.
Patient Population / Client Focus

At Gotham Enterprises Ltd, the clients you will serve are primarily stable adults facing manageable mental health challenges. These individuals have been pre-screened, ensuring that those placed in your care are low-acuity cases. You will have the opportunity to work with clients that align with your therapeutic specialties and preferences, making your practice more fulfilling and productive.

Qualifications
  • Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Current and unrestricted licensure to practice independently as a Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or equivalent.
  • No limited or provisional licenses; candidates with disciplinary actions on their records will not be considered.
  • Strong skills in clinical evaluation, decision-making, and developing actionable treatment plans.
  • Exceptional interpersonal and communication abilities, combined with a compassionate approach to therapy.
  • Proficient in using digital tools and platforms for telehealth services.
Preferred Experience
  • Experience working in clinical settings or outpatient practices focused on adult mental health.
  • Familiarity with solution-focused or other evidence-based therapy models.
  • Prior telehealth experience is a plus, but not a requirement.
Compensation and Benefits
  • Competitive salary ranging from $90,000 to $104,000 annually based on hours worked.
  • Sign-on bonus for qualified candidates.
  • Weekly direct deposit for timely payment.
  • Healthcare stipend offered monthly for full-time counselors to assist with medical expenses.
Career Growth Opportunities

We believe in promoting professional development and career advancement. As part of our team, you will have access to ongoing training, professional development opportunities, and the chance to specialize in areas of interest. Additionally, as our client base grows, there are opportunities to take on leadership roles or expand your practice to include additional services.

Why Join Our Team

By joining Gotham Enterprises Ltd, you're becoming part of a dynamic and supportive team dedicated to enhancing the well-being of individuals in need. We prioritize a healthy work-life balance, minimal paperwork, and a full calendar of clients, allowing you to focus on what you do best—helping others. Plus, our billing support and a fully-featured therapist dashboard ensure that your administrative tasks are handled effectively, letting you maximize your time with clients.

Application Information

If you are a licensed mental health therapist looking for a flexible, rewarding role in a supportive environment, we invite you to apply today. Please submit your resume and cover letter detailing your qualifications and why you would be a great fit for our team. Start your journey with Gotham Enterprises Ltd today!