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Support Jobs (NOW HIRING)

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

Alora Supports is hiring Part-Time Direct Support Professionals (DSPs), Caregivers, and Direct Care Workers to support individuals with intellectual and developmental disabilities (IDD) in their ...

OVERVIEW The Support/Expeditor is organized, detail oriented, and energetic, with a connection to both the Back of House team and Front of House team. Using our TOAST KDS expo screen, you will ...

Support

New Bedford, MA ยท On-site

DESCRIPTION As a member of our Support team, you will create memorable guest experiences by ensuring guests and servers have everything they need throughout service. You will be a member of a ...

Direct Support Professional

Drexel Hill, PA ยท On-site

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join us at Delta Community Supports, Inc. ("Delta"), where every day brings the opportunity to make a difference in the lives of others! As a leading provider of support services for individuals with ...

Support

Manhattan, NY ยท On-site

$11.35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Consistently support a culture of Enlightened Hospitality * Create a welcoming and hospitable environment for guests * Possess an understanding of proper steps of service and engage in table ...

Support

Chicago, IL ยท On-site

$11.02 - $16.20/hr

Using teamwork to support the proper completion of all steps of service and dining room maintenance. Requirements * Have availability to work a variety of hours, including weekends and holidays.

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Support information

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$26

How much do support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a support?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What are some common challenges faced by support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What cities are hiring for Support jobs?

Cities with the most Support job openings:

What are the most commonly searched types of Support jobs?

The most popular types of Support jobs are:

What states have the most Support jobs?

States with the most job openings for Support jobs include:

Infographic showing various Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Direct Support Professional

Assurance Care & Support Services Inc

Trenton, NJ โ€ข On-site

$20 - $24/hr

Full-time

Retirement

Re-posted 14 days ago


Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Flexible schedule

Responsibilities:
- Provide One on One direct support and assistance to individuals with disabilities or special needs
- Assist with daily living activities such as bathing, dressing, and grooming
- Help with meal preparation and feeding
- Perform light housekeeping tasks such as cleaning and laundry
- Provide transportation to appointments, errands, and community activities
- Monitor and document individuals' progress and behavior
- Assist with medication administration as needed
- Implement individualized care plans and follow specific instructions for each individual
Skills:
- Experience in home care or senior care is preferred
- Knowledge of meal preparation and nutrition guidelines
- Ability to provide direct support to individuals with disabilities or special needs
- Familiarity with dementia care techniques and strategies
- First aid and CPR certification is a plus
- Ability to take vital signs and monitor health status of individuals
- Strong communication skills to effectively interact with individuals, their families, and other healthcare professionals
Note: This job description is not intended to be all-inclusive. The employee may be requested to perform other duties as assigned.
Please submit your resume highlighting your relevant experience in direct support or caregiving roles. We look forward to reviewing your application!