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Support Jobs in West Virginia (NOW HIRING)

Provide support for computerized laboratory systems used in bioanalytical testing. * Perform basic troubleshooting and provide counsel to Bioanalytical employees for software applications and ...

Provide support for computerized laboratory systems used in bioanalytical testing. * Perform basic troubleshooting and provide counsel to Bioanalytical employees for software applications and ...

Store Support

Bridgeport, WV · On-site

$15.25 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Charleston, WV · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Hurricane, WV · On-site

$12.50 - $15.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Bridgeport, WV · On-site

$15.25 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Barboursville, WV

$11.75 - $14.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Hurricane, WV · On-site

$12.50 - $15.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Barboursville, WV · On-site

$11.75 - $14.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Ranson, WV

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Ranson, WV · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Vienna, WV · On-site

$12.50 - $15.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Vienna, WV · On-site

$12.50 - $15.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Charleston, WV

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Range Support

Glen Jean, WV · On-site

$13.75 - $18.25/hr

Position Overview Instill proper knowledge, skills, and attitude in participants. Provide high quality instruction, direct leadership, and mentorship in all shooting venues. Key Responsibilities

Range Support

Glen Jean, WV · On-site

$1.6K - $1.7K/mo

Position OverviewInstill proper knowledge, skills, and attitude in participants. Provide high quality instruction, direct leadership, and mentorship in all shooting venues.Key ResponsibilitiesIssues ...

Range Support

Glen Jean, WV · On-site

$1.6K - $1.7K/mo

Position Overview Instill proper knowledge, skills, and attitude in participants. Provide high quality instruction, direct leadership, and mentorship in all shooting venues. Key Responsibilities

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Support information

See West Virginia salary details

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How much do support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for support in West Virginia is $14.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $15.82 per hour, depending on experience, location, and employer.

What are some common challenges faced by support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What is a support?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.
What are the most commonly searched types of Support jobs in West Virginia? The most popular types of Support jobs in West Virginia are:
Infographic showing various Support job openings in West Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $29,938 per year, or $14.4 per hour.

Support Specialist

Viatris

Morgantown, WV • On-site

Full-time

Re-posted 9 days ago


Viatris rating

8.3

Company rating: 8.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

25th of 86 rated pharmaceutical


Job description

Mylan Pharmaceuticals Inc.

Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

We have been included on number of award lists that demonstrate the impact we are making.

Every day, we rise to the challenge to make a difference and here's how the Support Specialist role will make an impact:

  • Perform quality checks of scientific data.

  • Generate data tables for inclusion in scientific reports.

  • Review data summaries for accuracy and format.

  • Verify entry into computerized systems for accuracy of entry.

  • Generate and review ancillary information such as chromatography for inclusion in scientific reports.

  • Work with electronic publishing software to assist in the submission of scientific documents to regulatory agencies.

  • Assist in meeting reporting goals through open communication with project managers.

  • Provide support for computerized laboratory systems used in bioanalytical testing.

  • Perform basic troubleshooting and provide counsel to Bioanalytical employees for software applications and laboratory systems.

  • Assist in the creation of training materials and training activities to enhance the level of user understanding and system usage.

  • Perform user acceptance testing and/or qualification testing on laboratory systems.

The minimum qualifications for this role are:

  • Minimum of a Bachelor's degree (or equivalent) and 0-2 years of experience. However, a combination of experience and/or education will be taken into consideration.

  • Must possess good communication, research, and writing skills. Must be accurate and detail oriented.MuA basic understanding of general networking and computing architecture, application lifecycle management is desired. Advanced computer skills with knowledge of Microsoft Office Suite, Visual Basic, or similar programming language and instrumentation specialty software is highly desired. Knowledge of pharmaceutical industry practice and regulations including GMPs, GAMP 5, 21 CFR Part 11, Annex 11, and MHRA/FDA Data Integrity would be a plus

  • Must possess ability to educate/communicate issues and techniques to individuals of various backgrounds and levels of understanding. The ability to work effectively with internal and external team members is necessary. Problem solving skills are essential.

  • Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts.

  • Ability to perform computations such as percentages, ratios, and rates.

  • Ability to solve problems with complex variables through non-standardized solutions that require independent judgment and analysis. Ability to draw inferences and use deductive reasoning with no prescribed procedures to solve moderately complex problems.

  • Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Medium lifting requirements.

  • Normal office and laboratory situation.

  • Proficiency in speaking, comprehending, reading and writing English is required.

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


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