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Shoulders of Strength

Support Coordinator

Monroe, LA · On-site

DOE SUPPORT COORDINATOR Shoulders of Strengths wants dedicated staff to provide exemplary services to participants and their families. Are you DRIVEN? Do you enjoy HELPING others? Help create ...

Yanet's Family

Support Coordinator

West New York, NJ · On-site

$18 - $20/hr

The Support Coordinator will be responsible for recruiting, interviewing and hiring of caregivers, The Support Coordinator oversees our network of caregivers and confirms the Caregiver's availability ...

YAI

Support Coordinator-10001

New York, NY

Experienced Support Coordinators may be selected for assignment as Assistant Supervisor and will perform the following tasks, in addition to the above and maintaining their own caseload: * Assists in ...

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How much do support coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for support coordinator in the United States is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.
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Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,609 per year, or $22.9 per hour.

Support Coordinator

Shoulders of Strength

Monroe, LA • On-site

Full-time

Re-posted 17 days ago

Job description

Salary: DOE

SUPPORT COORDINATOR


Shoulders of Strengths wants dedicated staff to provide exemplary services to participants and their families. Are you DRIVEN? Do you enjoy HELPING others? Help create opportunities that allow others to live the best life possible!


VISION: Shoulders of Strength, Inc. strives to continuously provide families with the appropriate supports to empower them to live and work independently in their chosen community.


BACHELORS DEGREE REQUIRED!
NO EXPERIENCE REQUIRED!


Support Coordinator (formerly case management) is defined as services provided to Medicaid eligible individuals to assist them in gaining access to needed waiver and other State Plan services as well as needed medical, social, educational, and other support services within the Office for Citizens with Developmental Disabilities (OCDD). This would include the Childrens Choice Waiver, Supports Waiver, Residential Options Waiver and New Opportunities Waiver.

Support Coordinator will develop quality person centered plans, complete necessary tasks to ensure plan approvals and revisions are timely, assist in the development and coordination of community resources, and monitor plan implementation to assure personal outcomes are met. Support coordinators will provide information and assistance to waiver individuals in directing and managing their services under the self-direction option.

The individuals that we serve are an asset to this community and you will help them to achieve their goals.

Qualifications:

Great communication skills.

Computer skills.

Attention to detail

Great attitude.

The state requires that all applicants must have a Bachelors in the human service field and undergo a background check to be eligible for hire.