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Mobile Support Jobs (NOW HIRING)

Mindlance

Mobile Support Technician

Washington, DC

$42K - $53K/yr

Mobile Support Technician Location: Washington, DC 20433 Duration: 12 Months - Long Term 100% Onsite The ideal candidate will demonstrate a strong foundation in technical support along with a ...

blueStone

Mobile Device Support Specialist

Tampa, FL · On-site

Qualifications 4+ years of mobile support services experience In-depth experience in supporting iOS, Androids, Windows and other smartphones and tablets In depth knowledge and experience in Mobile ...

AEG

Mobile Support Box Office Specialist

Atlanta, GA · On-site

$17.25 - $22.75/hr

The Mobile Support Specialist is the first point of contact for in-person customer service and mobile ticketing assistance during guest entry at State Farm Arena. This role is responsible for ...

BlupaceUS LLC

Be Seen First

Desktop Support Specialist L2

Whippany, NJ · On-site

$25 - $29/hr

This is a Band 2 DSS, responsible for software/hardware break-fix, IMAC for Windows and Mac support, as well as inventory, imaging, and mobile support.

Amentum

IT Executive Support Specialist

Reston, VA · On-site

This role supports executive meeting readiness, boardroom and conference room technology, mobile device support, audio-visual support, and travel readiness. Internal executive support materials ...

Pae

IT Executive Support Specialist

Reston, VA · On-site

This role supports executive meeting readiness, boardroom and conference room technology, mobile device support, audio-visual support, and travel readiness. Internal executive support materials ...

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Mobile Support information

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$11

$18

$26

How much do mobile support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for mobile support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What is Mobile Support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are the key skills and qualifications needed to thrive as a Mobile Support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What are some common challenges faced by Mobile Support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.
What cities are hiring for Mobile Support jobs? Cities with the most Mobile Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Mobile Support jobs? States with the most job openings for Mobile Support jobs include:
What job categories do people searching Mobile Support jobs look for? The top searched job categories for Mobile Support jobs are:
Mobile Support jobs near you
Infographic showing various Mobile Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 2% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Mobile Support Technician

Mobile Support Technician

Mindlance

Washington, DC

$42K - $53K/yr

Other

Posted 9 days ago

Job description

Job Title: Mobile Support Technician

Location: Washington, DC 20433

Duration: 12 Months – Long Term

100% Onsite  

Job Description: The ideal candidate will demonstrate a strong foundation in technical support along with a proactive attitude toward continuous learning and skill development.

Key qualifications include:

  • Proven experience in technical support / walk-in support environments
  • Strong customer service orientation with the ability to support end users effectively
  • Experience with mobile device management and asset lifecycle processes
  • Hands-on experience with ticketing systems (e.g., ServiceNow, Remedy, or similar platforms)
  • Excellent written and verbal communication skills
  • Working knowledge of Microsoft O365 and Excel-based reporting
  • Willingness to learn, adapt, and continuously maintain/upskill technical knowledge in a fast-paced environment

We are looking for candidates who not only meet the technical requirements but also bring a growth mindset, accountability, and a commitment to delivering high-quality client support.

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

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About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999

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