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Mobile Support Jobs in New York (NOW HIRING)

CXI Staffing

Infor/Hexagon EAM Lead

Manhattan, NY · On-site

Troubleshoot system issues and support mobile/technical integrations. Required Skills & Experience: 5+ years of HxGN EAM (v11+) experience. 5+ years of EAM implementation and solution delivery ...

Socket.dev

Executive IT Support Engineer

Warren, NJ · On-site

$80 - $100/hr

Windows and macOS devices * iPhones, iPads, and mobile connectivity * Monitors, docking stations, printers, and office setups * Provide expert support for collaboration tools such as Microsoft Teams ...

Promantis Inc

Mobile Device Support Technician

Manhattan, NY · On-site

$41K - $51K/yr

The Mobile Device Support Technician will provide technical support for the Real Time Field Force (RTFF) mobile application used by over 250 ENS CODE Inspectors City-Wide. This position supports HPD ...

Stem Xpert

Sr. Frontend Developer

New York, NY · On-site

$113K - $132K/yr

Lead the mobile web and responsive design and development effort of UI / Web application architecture that is capable of supporting the latest mobile web development standards, frameworks and ...

Stem Xpert

Sr. Frontend Developer

New York, NY · On-site

$113K - $132K/yr

Lead the mobile web and responsive design and development effort of UI / Web application architecture that is capable of supporting the latest mobile web development standards, frameworks and ...

Zones LLC.

L2 Desktop Support

New York, NY · On-site

$25 - $34/hr

Strong Apple ISO and mobile support (MDM Support) * Broad understanding of Mac OS Management tools especially JAMF Product Suite * Experience in operating system deployment (SCCM and macOS 10.15 or ...

Zones

L2 Desktop Support

New York, NY · On-site

$34/hr

Strong Apple ISO and mobile support (MDM Support) * Broad understanding of Mac OS Management tools especially JAMF Product Suite * Experience in operating system deployment (SCCM and macOS 10.15 or ...

T-Roc

Mobile Retail Display Technician

Bayonne, NJ · On-site

Join T-ROC's FLEX-ROC team as a Retail Display Technician - Mobile, supporting the installation, maintenance, and repair of electronic displays and security systems in leading national retail ...

T-Roc

Mobile Retail Display Technician

Bayonne, NJ · On-site

Join T-ROC's FLEX-ROC team as a Retail Display Technician - Mobile, supporting the installation, maintenance, and repair of electronic displays and security systems in leading national retail ...

Triwill Group

Mobile Developer

Manhattan, NY · On-site

$109 - $136/hr

Own mobile features from requirements refinement through development, release, and ongoing production support. * Collaborate with designers, backend engineers, product managers, and other ...

Capital Rx

Mobile Developer

Manhattan, NY · On-site

$108K - $136K/yr

Own mobile features from requirements refinement through development, release, and ongoing production support. * Collaborate with designers, backend engineers, product managers, and other ...

IPsoft Inc.

Mobile Engineer

New York, NY · On-site

We globally support a wide range of enterprise customers, service providers and telecommunications ... The engineer will help build and improve our mobile application for our customers who are all ...

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Mobile Support information

See New York salary details

$12

$20

$28

How much do mobile support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for mobile support in New York is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.36 per hour, depending on experience, location, and employer.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What are the most commonly searched types of Support jobs in New York?

The most popular types of Support jobs in New York are:

What job categories do people searching Mobile Support jobs in New York look for?

The top searched job categories for Mobile Support jobs in New York are:

What cities in New York are hiring for Mobile Support jobs?

Cities in New York with the most Mobile Support job openings:

Mobile Support jobs near you
Infographic showing various Mobile Support job openings in New York as of August 2026, with employment types broken down into 35% Full Time, 24% Part Time, and 41% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,307 per year, or $20.3 per hour.

Infor/Hexagon EAM Lead

CXI Staffing

Manhattan, NY • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Key Responsibilities:

Provide sustainment and support for the HxGN EAM platform (v11+).

Maintain and optimize existing EAM configurations and integrations.

Gather business requirements, perform gap analysis, and recommend solutions.

Configure HxGN EAM, develop FlexSQL, and use the Extensibility Framework.

Support Work Orders, Asset Management, Planning, Equipment, reporting (KPIs, Queries, Dataspys), testing, training, and go-live activities.

Troubleshoot system issues and support mobile/technical integrations.

Required Skills & Experience:

5+ years of HxGN EAM (v11+) experience.

5+ years of EAM implementation and solution delivery experience.

Strong knowledge of HxGN Extensibility Framework, FlexSQL, Work & Asset Management modules.

Experience with relational databases, system integrations, and desktop/mobile support.

Proficiency in MS Office (Excel, Word, Visio, Project, PowerPoint).

Excellent analytical, communication, and problem-solving skills.

Apply