ZipRecruiter

Log In

1

Mobile Support Jobs in Rochester, NY (NOW HIRING)

Livingston Associates

Mobile Mechanic

Scottsville, NY · On-site

$38 - $47/hr

Livingston Development Ventures Mobile Mechanic Location: Scottsville & Rochester, NY Pay: $38-47 ... Diverse work supporting multiple commercial and construction clients. * Ongoing training and ...

CBRE

Mobile Engineer

Rochester, NY · On-site

$42/hr

About the Role: As a CBRE Mobile Engineer, you will be responsible for facility building ... support job performance. What You'll Do: * Oversee maintenance and repairs to the mechanical ...

TRILLIUM HEALTH INC

Mobile Unit Coordinator

Rochester, NY · On-site

$20 - $28.80/hr

Mobile Unit Coordinator Department: Clinic Position Type: Full-Time FLSA: Non-Exempt Job Summary ... This role provides non-clinical support to patients, providers, and care teams while helping ...

next page

Showing results 1-20

All JobsMobile Support JobsMobile Support Jobs in Rochester, NY

Mobile Support information

See Rochester, NY salary details

$11

$18

$25

How much do mobile support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for mobile support in Rochester, NY is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.14 per hour, depending on experience, location, and employer.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.
What are the most commonly searched types of Support jobs in Rochester, NY? The most popular types of Support jobs in Rochester, NY are:
What are popular job titles related to Mobile Support jobs in Rochester, NY? For Mobile Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Mobile Support jobs in Rochester, NY look for? The top searched job categories for Mobile Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Mobile Support jobs? Cities near Rochester, NY with the most Mobile Support job openings:
Mobile Support jobs near you
Infographic showing various Mobile Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,155 per year, or $18.3 per hour.

MOBILE SEMI-TRAILER TECHNICIAN / MOBILE SERVICE MECHANIC

TEN Transportation Equipment Network

Hopewell, NY • On-site

$35 - $43/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 26 days ago

Job description

EXPERIENCE Mobile SEMI-Trailer Technician / Mobile Service Mechanic
Weekly Pay | Sign-On Bonus | Quarterly Bonuses | New Mobile Vehicle | Career Growth
Build Your Career with a Company That Invests in Technicians!
Looking for a mechanic role where your skills are respected, your pay is competitive, and you have the freedom to work independently?
At TEN (Transportation Equipment Network), our Mobile Trailer Technicians are trusted professionals who keep commercial fleets moving safely and efficiently. We provide the tools, training, equipment, and support you need to succeed - along with consistent hours, strong compensation, and real opportunities for advancement.
If you have experience in trailer repair, mobile mechanics, fleet maintenance, welding, brake systems, or DOT inspections, we want to hear from you.
Why Technicians Choose TEN
What We Offer:
• WEEKLY PAY
• Sign-On Bonus ($3,000 in year one) / Retention Bonus ($3,000 over year two and three)
• Quarterly Performance Bonuses up to $2,400 annual with opportunity to hit $4,400
• Comprehensive health and dental benefits
• Flexible spending accounts with company contributions
• Paid vacation and holidays
• Tool, equipment, and boot allowances
• Education reimbursement programs
• 401(k) with company match and profit sharing
• Recognition programs and service awards
• Stable, year-round work with a North American industry leader
Position Overview:
As a Mobile Trailer Technician, you will travel to customer locations to perform trailer inspections, diagnostics, maintenance, and repairs. This is a hands-on role ideal for technicians who enjoy problem-solving, working independently, and delivering high-quality service in the field. You'll work on a wide range of trailer systems and equipment while representing one of the most recognized transportation maintenance networks in North America.
What You'll Do
• Respond to mobile service calls and complete on-site trailer repairs
• Inspect, diagnose, and troubleshoot trailer issues
• Perform preventive maintenance and DOT inspections
• Repair and replace trailer components including:
  • Brake systems
  • Suspension systems
  • Electrical wiring and lighting
  • Floors, doors, frames, and structural components
  • Troubleshooting and repairing liftgate issues

• Perform welding and fabrication work as required
• Complete work orders and maintenance documentation
• Manage inventory and parts on service vehicle
• Ensure all work meets safety and compliance standards
• Maintain a clean, organized, and professional work environment
Equipment You'll Service:
Dry van trailers | Flatbed trailers | Utility trailers Cargo trailers | Commercial fleet trailers
What We're Looking For:
  • Experience as a Trailer Technician, Trailer Mechanic, Mobile Mechanic, or Fleet Maintenance Technician
  • LIFTGATE REPAIR EXPERIENCE AN ASSET
  • Strong mechanical and troubleshooting skills
  • Experience with welding, brake systems, suspension, and electrical repair
  • Ability to work independently in a mobile service environment
  • Strong attention to detail and commitment to safety
  • Familiarity with hand tools, power tools, and diagnostic equipment

About TEN
TEN (Transportation Equipment Network) is a North American leader in trailer leasing, fleet maintenance, and transportation equipment solutions. With over 80,000 trailers, 240 service bays, 118 mobile service trucks, and more than 430 technicians across North America, we help keep commercial transportation moving safely and efficiently every day.
Apply Today!
If you're looking for a stable, well-paying technician role with growth opportunities and industry-leading support, we encourage you to apply and join the TEN team.
TEN is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation

Apply