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Virtual Support Jobs in Rochester, NY (NOW HIRING)

Paychex

Virtual Sales Representative - TAA

Rochester, NY · On-site +1

$42K - $90K/yr

... support their people, and achieve better business outcomes. This is an exciting time to join our ... Virtual Sales - Preferred * Paychex - Preferred * Sales Prospecting - Preferred * Customer ...

Paychex

Virtual Sales Representative - TAA

Rochester, NY · On-site +1

$42K - $90K/yr

Virtual Sales - Preferred * Paychex - Preferred * Sales Prospecting - Preferred * Customer ... Work in partnership and support each other. * Be personally accountable and deliver on commitments.

Paychex

Virtual Sales Representative - TAA

Rochester, NY · On-site +1

$42K - $90K/yr

Virtual Sales - Preferred * Paychex - Preferred * Sales Prospecting - Preferred * Customer ... Work in partnership and support each other. * Be personally accountable and deliver on commitments.

Paychex

Virtual Sales Representative - TAA

Rochester, NY · On-site +1

$42K - $90K/yr

... support their people, and achieve better business outcomes. This is an exciting time to join our ... Virtual Sales - Preferred * Paychex - Preferred * Sales Prospecting - Preferred * Customer ...

Zirtual

Remote Virtual Executive Assistant

Rochester, NY · On-site

$1.5K - $3.8K/mo

As an Executive Assistant, you will play a critical role in supporting busy professionals by ... Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to ...

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Virtual Support information

See Rochester, NY salary details

$14

$25

$44

How much do virtual support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Rochester, NY?

The most popular types of Support jobs in Rochester, NY are:

What are popular job titles related to Virtual Support jobs in Rochester, NY?

For Virtual Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Rochester, NY look for?

The top searched job categories for Virtual Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Virtual Support jobs?

Cities near Rochester, NY with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

Registered Nurse - Mayo Family Clinic Baldwin - RN at Mayo Clinic Rochester, NY

JIT Global Freight Solution P Ltd

Rochester, NY • On-site

$96.43/hr

Other

Posted 3 days ago

New

Job description

Registered Nurse – Family Clinic, Baldwin. Location: Rochester, NY.

Responsibilities
  • Provide direct patient care and patient/family education.
  • Coordinate care and transitions across practice settings.
  • Support nurse practice and maintain continuity of care.
  • Act as a preceptor and mentor new staff.
  • Lead quality improvement activities and participate in committees.
  • Delegate patient care based on skill level, acuity, and resources.
  • Communicate effectively with patients, families, and multidisciplinary teams.
Qualifications
  • Graduate of a baccalaureate nursing program accredited by ACEN, CCNE, or NLN CNEA; if not accredited, at least one year of RN experience in an applicable care setting or one year of LPN experience at Mayo Clinic.
  • For entry‑level associate‑degree RN, completion of a baccalaureate nursing program within five years of RN start date (April12020or later) or as required for pre‑2020 hires.
  • Excellent verbal and written communication skills.
  • Experience working in a team environment.
  • Computer proficiency; prior experience with electronic medical records preferred.
  • Flexible to work varying shifts, including days, evenings, nights, holidays, weekends, and on‑call.
  • Demonstrated leadership and critical thinking skills.
Licenses & Certifications
  • Current RN license in the applicable state.
  • Basic Life Support (BLS) for Healthcare Providers, from either the American Heart Association or American Red Cross; BLS may not be required for non‑campus positions as determined by the work area.
  • Additional state licensure or specialty certification/training as required by the area of practice.
Compensation

Hourly rate starts at $34.84. Compensation is based on experience, education, and performance within the Mayo Clinic nursing model.

Schedule

Part‑time, 40hours per week. Monday–Friday, 8‑hour shifts with coverage into evening hours as needed. Float to other primary care sites, including virtual support. Saturday work 7a.m.–12p.m., 8–10 days per year.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Mayo Clinic is an affirmative action and equal opportunity employer.

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