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Virtual Assistance Jobs in Rochester, NY (NOW HIRING)

Paychex

Virtual Sales Representative - TAA

Rochester, NY · On-site +1

$42K - $90K/yr

We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much ...

Paychex

Virtual Sales Representative - TAA

Rochester, NY · On-site +1

$42K - $90K/yr

We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much ...

Allstate

Roadside Assistance Side Gig

Rochester, NY

$18.25 - $25/hr

We Need Roadside Assistance Technicians in your area! Who We Are: The Allstate Good Hands Rescue ... Virtual skills validations are now available for eligible candidates who have all the required ...

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All JobsAssistance JobsVirtual Assistance JobsVirtual Assistance Jobs in Rochester, NY

Virtual Assistance information

See Rochester, NY salary details

$11

$24

$33

How much do virtual assistance jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual assistance in Rochester, NY is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.02 per hour, depending on experience, location, and employer.

What are some common challenges faced by virtual assistants when managing multiple clients simultaneously?

Virtual Assistants often juggle tasks from several clients, which can create challenges in prioritizing workloads and managing different expectations. Staying organized is crucial, as shifting between various communication styles, deadlines, and project management tools can be demanding. Many Virtual Assistants find success by setting clear boundaries, establishing consistent check-ins, and using productivity tools to streamline their workflow. Regular communication and transparent scheduling help ensure that the needs of all clients are met effectively.

What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?

To thrive as a Virtual Assistant, you need strong organizational skills, time management, and proficiency in administrative tasks, usually supported by experience in office management or related fields. Familiarity with productivity tools like Microsoft Office, Google Workspace, project management apps, and sometimes CRM systems is essential. Excellent communication, attention to detail, and the ability to work independently are standout soft skills in this role. These abilities are crucial for efficiently managing remote tasks, supporting clients, and ensuring seamless operations from a distance.

What is a virtual assistant?

Virtual assistants are professionals who provide administrative, technical, or creative support to clients remotely, often working from home or a co-working space. They handle tasks such as scheduling appointments, managing emails, conducting research, data entry, social media management, and customer service. Virtual assistants help businesses and entrepreneurs save time and increase productivity by taking on routine or specialized tasks without the need for a physical presence in the office.

What is the difference between Virtual Assistance vs Data Entry Specialist?

AspectVirtual AssistanceData Entry Specialist
CredentialsVaries; often includes administrative or business coursesTypically no formal credentials required
Work EnvironmentRemote, flexible, often freelance or contractRemote or on-site, focused on data input tasks
Employer & IndustryBusinesses, entrepreneurs, agencies across industriesCorporations, data companies, administrative firms
Common Search & ComparisonOften compared for administrative support rolesCompared for data management tasks

Virtual Assistants and Data Entry Specialists both work remotely and support businesses, but VAs handle a broader range of administrative tasks, while Data Entry Specialists focus primarily on inputting and managing data. Understanding these differences helps in choosing the right role based on skills and career goals.

What are the most commonly searched types of Assistance jobs in Rochester, NY? The most popular types of Assistance jobs in Rochester, NY are:
What are popular job titles related to Virtual Assistance jobs in Rochester, NY? For Virtual Assistance jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Virtual Assistance jobs in Rochester, NY look for? The top searched job categories for Virtual Assistance jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Virtual Assistance jobs? Cities near Rochester, NY with the most Virtual Assistance job openings:
Virtual Assistance jobs near you
Infographic showing various Virtual Assistance job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,072 per year, or $24.1 per hour.

Virtual Travel Customer Service

Genovaire Travel Group

Rochester, NY • Remote

$14.75 - $18.75/hr

Full-time

Posted 12 days ago

Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks

Apply