Online Support Jobs in Rochester, NY (NOW HIRING)

Overview Title: Part-time Bright Line Eating Coach (Independent Contractor) Location: Remote. No relocation necessary. Role Type: This is a 1099 independent contractor position for a currently licensed/credentialed coach, therapist, or health care professional.

Role Summary Description: We're seeking a Bright Line Eater to join our team as a contracted BLE Coach. This is a unique opportunity for someone with an existing coaching or professional practice who is deeply rooted in the Bright Line Eating program and passionate about supporting others on their journey to food freedom. As a contractor, you'll work closely with our Customer Journey/Customer Experience department, collaborating with team members in that area and partnering cross-functionally with other departments as needed.

This role is flexible and may evolve over time based on your strengths, interests, and availability, as well as the ongoing needs of Bright Line Eating. Because this position plays a key role in guiding our members, extensive personal and practical knowledge of the Bright Line Eating program is essential. You must have taken our courses and be using the BLE tools consistently in your own life.

The ideal candidate brings A strong sense of loving compassion A solid, ongoing BLE practice Experience offering service within the BLE community Comfort and skill using all four Bright Lines and related tools A heart for supporting others through transformation Responsibilities Lead regular Coaching Calls, Accountability Calls, and/or Office Hours, and step in for other coaches when needed Develop and present content for Community Connection LIVE events Actively engage with members in the Online Support Communities (Hub and Facebook), offering encouragement, celebrating wins, and responding to questions Monitor Facebook groups (The BLEC and Fifth Bright Line), including member adds/removals, post removals, etc., following established SOPs Answer questions and provide guidance via Help Scout (e.g., Meetup questions, support requests) Join collaborative team meetings as needed Attend monthly All Team Calls as needed Contribute to content creation projects such as: Reviewing or recording panelist videos for courses Creating course content (e.g., outlines, worksheets, reflection questions) Participating in scholarship recipient selection twice a year Co-creating live or recorded offerings for special programs or retreats Regularly listen to Coaching Calls, Susan's vlog, and other key BLE content/program development (e.g., webinars, Facebook Lives, new courses/videos) in order to remain aligned with current thinking, offerings, and approaches Requirements History of coaching, counseling, and/or teaching Extensive knowledge of the Bright Line Eating Boot Camp Experience living in a Bright Body In possession of a computer and a smartphone Experience and familiarity with 12-Step programs (not required, but a plus) Experience leading an online community (not required, but a plus) Reliable internet access Comfort with technology and experience learning new software Success Criteria / Outcomes Members of programs receive the coaching they need on coaching calls Members of programs receive written coaching and guidance when they write in for support Members of programs report added value in their Bright Line Eating journey/experience Members of programs retained Functional Skills Strong communication skills Ability to balance multiple projects at one time Proficiency with Gmail, Google Docs, Google Calendar, Google Sheets, Microsoft Office programs, Zoom, Facebook, and Dropbox Strong computer skills Strong written and verbal skills Strong organization skills Attention to detail Excellent critical thinking and problem-solving abilities Positive attitude Resilience Leadership and Execution Behaviors for this Role Maintains confidentiality Service-oriented—instinctively inclined to go the extra mile to help others Provides loving leadership and guidance to members of programs Provides support and guidance to team members Possesses a good sense of humor Initiates solutions and solves problems Welcomes feedback Maintains a professional demeanor as an extension of Bright Line Eating Maintains equanimity in emotional situations Genuinely loves meeting new people Understands that being human is part of the growth and learning process Uses independent judgment to lead the online support community and provide support to members of Bright Line Eating programs Cultural Behaviors Compassionate Responsive Willing to engage in difficult conversations Engaged in continuous personal growth Eager to embrace differences Relaxed and light-hearted Generous Prior Work Experience and Education Required History of coaching, counseling, and/or teaching Extensive knowledge of the Bright Line Eating Boot Camp Experience living in a Bright Body In possession of a computer and a smartphone Experience and familiarity with 12-Step programs (not required, but a plus) Experience leading an online community (not required, but a plus) Reliable internet access Comfort with technology and experience learning new software Preferred Experience With One or More of the Following Areas Eating disorder recovery experience Familiarity with GLP-1 weight loss medications International Coach Federation (ICF) certification and general coaching experience 12-step addiction recovery Nutrition Medical backgrounds Trauma-informed modalities (e.g., IFS, therapy) Exercise science Parenting young children Being a spokesperson, public speaker, or online influencer Other specialties that would broaden our coaching base Benefits Not Applicable Seniority level Entry level Employment type Part-time Job function Other Industries IT Services and IT Consulting #J-18808-Ljbffr