Customer Service Representative LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet ...
Customer Service Representative LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet ...
Customer Service Representative LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet ...
Customer Service Representative LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet ...
CSR
Rochester, NY · On-site
$16 - $17.50/hr
Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager SUMMARY The Customer Service Representative (CSR) is an ambassador of ...
Quick apply
CSR
Rochester, NY · On-site
$16 - $17.50/hr
Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager SUMMARY The Customer Service Representative (CSR) is an ambassador of ...
Customer Service Representative
$17 - $22/hr
Position: Customer Service Representative Location: Rochester NY Shift: M-F 8:00am - 5:00pm Pay ... M/F/D/V Employment Type: Full Time
Quick apply
Customer Service Representative
$17 - $22/hr
Position: Customer Service Representative Location: Rochester NY Shift: M-F 8:00am - 5:00pm Pay ... M/F/D/V Employment Type: Full Time
Customer Service Representatives on our billing team are vital to our mission, providing the ... Full Time
Customer Service Representatives on our billing team are vital to our mission, providing the ... Full Time
Parts CSR (Customer Service Rep)
Batavia, NY · On-site
$28/hr
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Parts CSR (Customer Service Rep)
Batavia, NY · On-site
$28/hr
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Parts CSR (Customer Service Rep)
Batavia, NY · On-site
$19 - $28/hr
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Quick apply
Parts CSR (Customer Service Rep)
Batavia, NY · On-site
$19 - $28/hr
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Parts CSR (Customer Service Rep)
$19 - $28/hr
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Parts CSR (Customer Service Rep)
$19 - $28/hr
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Irondequoit, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Irondequoit, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$11.41 - $12/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$11.41 - $12/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Full Time Customer Service Representative information
See Rochester, NY salary details
$9.72 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.16 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.85
15% of jobs
The median wage is $17.26 / hr.
$15.85 - $17.38
20% of jobs
$17.38 - $18.91
15% of jobs
$19.96 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.44
13% of jobs
$20.44 - $21.97
7% of jobs
$21.97 - $23.50
6% of jobs
$23.50 - $25.03
4% of jobs
$25.03 - $26.56
3% of jobs
$9
$18
$26
How much do full time customer service representative jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for full time customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.
Is customer service representative a full-time job?
A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Many companies require full-time reps to work standard business hours, and some roles may include benefits such as health insurance and paid time off.
What is a full time customer service representative?
Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.
What are some common challenges full time customer service representatives face, and how can they effectively manage them?
Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.
What are the key skills and qualifications needed to thrive as a full time customer service representative?
To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.
What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?
| Feature | Full Time Customer Service Representative | Part Time Customer Service Representative |
|---|---|---|
| Work Hours | Typically 35-40 hours per week | Fewer hours, usually less than 30 hours per week |
| Credentials | Often requires similar qualifications, such as high school diploma or equivalent | Same credential requirements as full-time roles |
| Work Environment | Office or call center setting, consistent schedule | Similar environment, flexible scheduling possible |
| Employer Usage | Common in customer service departments of large companies | Used by companies needing flexible staffing |
Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.
What are the most commonly searched types of Customer Service Representative jobs in Rochester, NY? The most popular types of Customer Service Representative jobs in Rochester, NY are:
What are popular job titles related to Full Time Customer Service Representative jobs in Rochester, NY? For Full Time Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Rochester, NY look for? The top searched job categories for Full Time Customer Service Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Full Time Customer Service Representative jobs? Cities near Rochester, NY with the most Full Time Customer Service Representative job openings:
$18/hr
Full-time
Medical, Dental, Vision, Retirement
Re-posted 15 days ago
Job description
Customer Service Representative
LPHI | K9 Resorts
LPHI | K9 Resorts
FLSA: Full-Time Hourly Non-Exempt
At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine premium boarding, daycare, and grooming with unmatched customer service. We’re looking for a high-energy, sales-driven Customer Service Representative to be the face of our brand and create unforgettable client experiences.
What You’ll Do
As a CSR, you’re not just working the front desk—you’re driving the guest experience and business growth.
Client Experience amp; Sales:
Deliver 5-Star service at every interaction—phone, in-person, and email
Convert inquiries into reservations and tours into enrollments
Confidently recommend services, packages, and upgrades tailored to each pet
Lead engaging tours showcasing our luxury facility and standards
Serve as a brand ambassador at local events and community outreach
As a CSR, you’re not just working the front desk—you’re driving the guest experience and business growth.
Client Experience amp; Sales:
Deliver 5-Star service at every interaction—phone, in-person, and email
Convert inquiries into reservations and tours into enrollments
Confidently recommend services, packages, and upgrades tailored to each pet
Lead engaging tours showcasing our luxury facility and standards
Serve as a brand ambassador at local events and community outreach
Pet Care amp; Operations:
Check pets in/out and ensure accurate accommodations and care instructions
Document feeding, medications, and special instructions with precision
Assist with daycare, play sessions, and basic pet care tasks
Monitor pet health and behavior, escalating concerns immediately
Maintain cleanliness and sanitation standards throughout the resort
What We’re Looking For
Passion for dogs and understanding of pet parent expectations
Strong sales mindset with confidence in closing and upselling services
Excellent communication and multitasking skills
Ability to thrive in a fast-paced, team-driven environment
Tech-comfortable (POS systems, scheduling, Microsoft Office)
Weekend and holiday availability required
What You’ll Get
We take care of our team so they can take care of our guests:
401(k)
Health, dental, and vision benefits
Flexible scheduling
Training amp; development programs
Employee discounts and perks
Why K9 Resorts?
This role sets the tone for every guest experience. If you’re someone who loves people and pets—and knows how to turn great service into lasting relationships—you’ll thrive here.
Apply today and be the face of luxury pet care!