ZipRecruiter

Log In

1

Assistant Customer Service Representative Jobs in Rochester, NY

U-Haul

Customer Service Representative

Irondequoit, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Irondequoit, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rochester, NY

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Victor, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Victor, NY

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rochester, NY

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rochester, NY

$11.41 - $12/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Victor, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

K

Customer Service Representative

Rochester, NY

$20 - $22/hr

Experience with GPS technologies Summary As a Customer Service Representative, you will be ... to assist customers and streamline processes. Join our team to make a significant impact in a ...

New

Adecco

Customer Service Representative

Geneseo, NY

$17 - $22/hr

Onsite Customer Service Representative Passionate about communication and helping others? Launch ... Geneseo, NY Responsibilities Process inbound and outbound calls and assist customers with questions ...

next page

Showing results 1-20

All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Rochester, NY

Assistant Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do assistant customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for assistant customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, NY?

The most popular types of Customer Service Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Assistant Customer Service Representative jobs?

Cities near Rochester, NY with the most Assistant Customer Service Representative job openings:

Assistant Customer Service Representative jobs near you
Infographic showing various Assistant Customer Service Representative job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Parts CSR (Customer Service Rep)

LandPro Equipment LLC

Batavia, NY • On-site

$19 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Why LandPro Equipment?
We're proud to be a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania but what sets us apart is how we show up every day.
Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service.
At LandPro Equipment, our team members aren't just employees, they're PROs.
A Day in the Life of a Parts CSR
As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers in the field or supporting them from the dealership, you'll be a trusted resource customers can count on.
You might start your morning reviewing customer orders before heading out to visit customers throughout your assigned territory. During your visits, you'll learn about their equipment and operational needs, recommend parts and maintenance solutions, answer questions, and identify opportunities to help keep their equipment performing at its best.
Throughout the day, you'll process parts orders and returns, follow up with customers, update equipment and customer information, and collaborate with the Parts, Sales, and Service teams to deliver an outstanding customer experience. You may also assist customers at the parts counter, resolve concerns, support special promotions, and identify new opportunities to better serve your customers.
Every day is different, but the goal is always the same: build strong relationships, solve problems, and help customers get the parts and support they need to keep their operations moving.
What You'll Do
As a Parts Customer Service Rep, you will:
  • build and maintain strong relationships with customers throughout your assigned territory
  • visit customers regularly to understand their equipment and parts needs
  • promote parts, maintenance programs, inspections, warranties, and service offerings
  • identify new sales opportunities and grow existing customer relationships
  • process parts sales, invoices, returns, and customer orders accurately
  • maintain customer profiles and equipment information
  • resolve customer concerns with professionalism and urgency
  • partner with Sales and Service teams to provide complete customer solutions
  • complete customer visit documentation and activity logs
  • assist at the parts counter when needed
  • represent LandPro professionally in the community and while operating a company vehicle
What You Bring
You'll be a great fit for this Parts CSR role if you:
  • enjoy building relationships and creating a great customer experience
  • like being out in the field meeting with customers while also working as part of a team
  • are a proactive problem solver who can identify customer needs and recommend solutions
  • communicate confidently and professionally with customers and coworkers
  • stay organized, manage your time well, and can balance multiple priorities
  • take pride in providing outstanding service and following through on commitments
  • value teamwork and are willing to jump in wherever needed
What you need to be a LandPro Parts Customer Service Rep:
  • 2+ years of experience in agriculture, turf, equipment, automotive, customer service, sales, or a related industry
  • strong customer service, communication, and relationship-building skills
  • basic computer skills, including Microsoft Office
  • valid driver's license with an acceptable driving record
  • ability to work independently while collaborating with teammates across multiple departments
It's a plus if you have:
  • parts sales or outside sales experience
  • knowledge of agricultural, turf, or compact construction equipment
  • experience working in a dealership or equipment-related environment
  • mechanical aptitude or the ability to understand equipment and parts applications
  • experience using inventory management or dealership software
  • familiarity with John Deere or other agricultural equipment brands

What We Offer
At LandPro, we invest in helping you grow, not just do a job.
• $19-$28/HR
• Paid Time Off (PTO) that grows with you + Paid Holidays
• Medical, Dental, Vision, Life Insurance, and Short-Term Disability
• 401K with Company Match + Access to Empeople
• Access to John Deere University + Earn While You Learn Program
• Employee Discount on Equipment & Parts
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
Requirements
Salary Description
$19/$28/HR

Apply