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Assistant Customer Service Representative Jobs in Rochester, NY

South Towne Veterinary Hospital

CSR

Rochester, NY · On-site

$16 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...

ADDMAN

Customer Service Representative

Ontario, NY · On-site

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative serves as the primary point of ... * Assist Program Managers with customer communications, documentation requests, and account ...

Addman

Customer Service Representative

Ontario, NY · On-site

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative serves as the primary point of ... * Assist Program Managers with customer communications, documentation requests, and account ...

Community Veterinary Partners

CSR

Rochester, NY · On-site

$16 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...

U-Haul

Storage Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Storage Customer Service Representative, you will work as part of a support team to be the ... Additionally, you will assist customers using up-to-date technology to dispatch and return ...

U-Haul

Storage Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Storage Customer Service Representative, you will work as part of a support team to be the ... Additionally, you will assist customers using up-to-date technology to dispatch and return ...

U-Haul

Storage Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Storage Customer Service Representative, you will work as part of a support team to be the ... Additionally, you will assist customers using up-to-date technology to dispatch and return ...

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Showing results 21-40

All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Rochester, NY

Assistant Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do assistant customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for assistant customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, NY?

The most popular types of Customer Service Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Assistant Customer Service Representative jobs?

Cities near Rochester, NY with the most Assistant Customer Service Representative job openings:

Assistant Customer Service Representative jobs near you
Infographic showing various Assistant Customer Service Representative job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative Part-Time

Weitsman Recycling

Rochester, NY • On-site

$18/hr

Part-time

PTO

Re-posted 14 days ago

Job description

About the Organization
EOE Statement
We are committed to providing an inclusive and welcoming environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
We believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from all qualified individuals and strive to create an environment that promotes equal opportunities for all.
Description
Customer Service Representative
Employment Type: Part time| On-Site
Industry: Recycling, Transportation, Environmental Services
Join a team that values service, accuracy, and professionalism.
Weitsman Recycling is looking for a reliable and customer-focused Customer Service Representative (CSR) to serve as a key point of contact at our recycling facility.
As a CSR, you'll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors. The schedule includes weekends and up to 30 hours weekly Mon - Sun..
Key Responsibilities:
  • Greet and assist customers and vendors in a courteous, professional manner
  • Process transactions, invoices, and documentation accurately and efficiently
  • Answer multi-line phones and respond to email inquiries
  • Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
  • Maintain a clean, organized front desk and office environment
  • Assist with administrative tasks including filing, data entry, and scanning
  • Cross-train in other administrative roles for team support

Qualifications:
  • Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred
  • Strong communication, multitasking, and time management skills
  • High attention to detail and commitment to accuracy
  • Proficiency with Microsoft Office (Word, Excel, Outlook)
  • Ability to work in a high-volume, fast-paced environment
  • High school diploma or GED required

Why Join Us?
  • Competitive hourly pay $18.00
  • Part time schedule with consistent hours
  • PTO
  • Team-oriented environment with training and growth opportunities
  • Company stability with a strong reputation in the recycling industry

Apply today to become part of a company that values hard work, integrity, and customer service excellence.
We are an Equal Opportunity Employer and committed to workplace safety and diversity.
Location
Rochester
Full-Time/Part-Time
Part-Time
Pay Range
$18.00
Shift
Various Shifts
Exempt/Non-Exempt
Non-Exempt
This position is currently accepting applications.

Apply