Rochester, NY · On-site
$15.75 - $21.50/hr
Customer Service Representative Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional ...
Rochester, NY · On-site
$15.75 - $21.50/hr
Customer Service Representative Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional ...
Rochester, NY · On-site
$16 - $17.50/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...
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Rochester, NY · On-site
$16 - $17.50/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...
Batavia, NY · On-site
$19 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Batavia, NY · On-site
$19 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Batavia, NY · On-site
$19 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Batavia, NY · On-site
$19 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
A Day in the Life of a Parts CSR As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers ...
Rochester, NY · On-site
$16 - $17.50/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...
Rochester, NY · On-site
$16 - $17.50/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...
Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced ...
Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced ...
Irondequoit, NY · On-site
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Irondequoit, NY · On-site
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
$15.75 - $21.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
$15.75 - $21.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Irondequoit, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Irondequoit, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
Medical
Dental
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
$9.72 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.16 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.85
15% of jobs
The median wage is $17.26 / hr.
$15.85 - $17.38
20% of jobs
$17.38 - $18.91
15% of jobs
$19.96 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.44
13% of jobs
$20.44 - $21.97
7% of jobs
$21.97 - $23.50
6% of jobs
$23.50 - $25.03
4% of jobs
$25.03 - $26.56
3% of jobs
$9
$18
$26
An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.
To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.
Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.
The most popular types of Customer Service Representative jobs in Rochester, NY are:
For Overnight Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:
The top searched job categories for Overnight Customer Service Representative jobs in Rochester, NY are:
Cities near Rochester, NY with the most Overnight Customer Service Representative job openings:
$15.75 - $21.50/hr
Other
Re-posted 14 days ago
Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.
ResponsibilitiesAt Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today's evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.
WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST
We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.
QualificationsWHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Preferred Qualifications
