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Assistant Customer Service Representative Jobs (NOW HIRING)

Aire Serv

Office Assistant / CSR

Supply, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative / Office Assistant Location: Supply, NC (Holden Beach) About Us At Aire Serv Heating & Cooling, we take pride in helping our customers breathe easy. As a locally owned ...

Aire Serv

Office Assistant / CSR

Supply, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative / Office Assistant Location: Supply, NC (Holden Beach) About Us At Aire Serv Heating & Cooling, we take pride in helping our customers breathe easy. As a locally owned ...

St. Joseph's/Candler

Medical Assistant - CSR

Savannah, GA · On-site

$19.28/hr

The Medical Assistant/CSR abides by the company's specified boundaries of duty and follows and implements the rules and regulations set forth by the standards of practice as applicable. The Medical ...

St. Joseph's/Candler

Medical Assistant - CSR

Savannah, GA · On-site

$19.28/hr

The Medical Assistant/CSR abides by the company's specified boundaries of duty and follows and implements the rules and regulations set forth by the standards of practice as applicable. The Medical ...

System One

Regional Sales Assistant (CSR)

Denver, CO · On-site

$26 - $27/hr

Regional Sales Assistant (CSR) Location: Denver, CO Type: Contract to hire Compensation: $26.00 - $27.00 Work Model: Onsite Hours: 8:00 AM to 4:45 PM We are seeking a detail-oriented Regional Sales ...

Fairway Lawns

Customer Service Representative

Lubbock, TX · On-site

$20 - $24/hr

In this role, you will assist customers by providing information, resolving inquiries, and ensuring a positive experience. As a Customer Service Representative , you will communicate via phone, email ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Key Heating and Cooling

Sales Assistant / CSR

Alton, NH · On-site

$23/hr

Analyze content performance data to identify trends, optimize content strategies, and improve results. CSR - Phones Skills and Qualifications: * Excellent writing and editing skills. * Strong ...

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Assistant Customer Service Representative information

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How much do assistant customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for assistant customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What cities are hiring for Assistant Customer Service Representative jobs?

Cities with the most Assistant Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Assistant Customer Service Representative jobs?

States with the most job openings for Assistant Customer Service Representative jobs include:

Assistant Customer Service Representative jobs near you
Infographic showing various Assistant Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Office Assistant / CSR

Supply, NC • On-site

Aire Serv

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

222nd of 281 rated repair and maintenance companies

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Aire Servexternal

$13.75 - $18.75/hr

Full-time

PTO

Re-posted 20 days ago

Job description

Customer Service Representative / Office Assistant

Location: Supply, NC (Holden Beach)


About Us

At Aire Serv Heating & Cooling, we take pride in helping our customers breathe easy. As a locally owned HVAC company, we're known for our dependable service, quality workmanship, and friendly team culture. We believe in treating our customers and our employees with respect and professionalism. If you're someone who enjoys helping people, likes staying organized, and pays attention to the details that keep things running smoothly, you'll fit right in here.


Responsibilities

Answer incoming customer calls with professionalism and courtesy on a multi-line VOIP phone system

Make outbound calls using Aire Serv scripts to follow up with customers and confirm appointments

Return customer calls promptly to ensure satisfaction and resolve any concerns

Perform marketing and sales functions to promote additional services and earn new business

Maintain accurate customer records and job details in our system

Schedule and dispatch technicians for service and install appointments using ServiceTitan software (training provided)

Handle install paperwork, pull permits from local municipalities, and track inspections to completion

Check in and organize incoming equipment and material orders

Submit warranty registrations and process related paperwork for parts and systems

Maintain accurate records, digital files, and job documentation

Assist with daily office duties such as filing, scanning, and preparing job packets

Perform other duties as needed, which may include cross-training in related positions to support office operations


Qualifications

Previous administrative or customer service experience preferred (HVAC or dispatch background is a plus)

Proficient in Microsoft Word and Excel; able to learn new software quickly

Excellent written and verbal communication skills

Detail-oriented and organized, with strong data entry skills

Positive attitude, dependable work ethic, & a team player who can work independently

Must pass a background check and drug screening


Benefits & Compensation

Compensation based on applicant experience

Paid time off & holidays

Opportunities for advancement

Supportive and professional work environment


Equal Employment Opportunity

Aire Serv Heating & Cooling provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected category under applicable law.


We are actively interviewing for this position - Apply today!

With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

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