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Assistant Customer Service Representative Jobs in Alaska

Customer Service Representative

Anchorage, AK ยท On-site

$16.25 - $22.25/hr

The Customer Service Representative is responsible for providing exceptional customer service while ... Reconcile driver manifests and ensure accurate daily documentation. * Assist customers with the ADA ...

Customer Service Representative

Anchorage, AK ยท On-site

$16.25 - $22.25/hr

The Customer Service Representative is responsible for providing exceptional customer service while ... Reconcile driver manifests and ensure accurate daily documentation. * Assist customers with the ADA ...

Customer Service Representative

Anchorage, AK ยท On-site

$16.25 - $22.25/hr

The Customer Service Representative is responsible for providing exceptional customer service while ... Reconcile driver manifests and ensure accurate daily documentation. * Assist customers with the ADA ...

Customer Service Representative

Anchorage, AK ยท On-site

$16.25 - $22.25/hr

The Customer Service Representative is responsible for providing exceptional customer service while ... Reconcile driver manifests and ensure accurate daily documentation. * Assist customers with the ADA ...

Customer Service Representative

Palmer, AK

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Juneau, AK ยท On-site

$17 - $23/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Anchorage, AK ยท On-site

$16.25 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Anchorage, AK ยท On-site

$16.25 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Palmer, AK

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Fairbanks, AK ยท On-site

$16.50 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Palmer, AK ยท On-site

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Anchorage, AK ยท On-site

$16.25 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Assistant Customer Service Representative information

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Alaska?

The most popular types of Customer Service Representative jobs in Alaska are:

What cities in Alaska are hiring for Assistant Customer Service Representative jobs?

Cities in Alaska with the most Assistant Customer Service Representative job openings:

Customer Service Representative

Juneau, AK โ€ข On-site

$22 - $25/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago


Job description

Description


CUSTOMER SERVICE REPRESENTATIVE

We are a growing company and we want the best for our team and our customers.

With generations of experience delivering the highest quality service available to thousands of customers, All American Home Service offers Plumbing, Heating, and Drain & Sewer services and is fully dedicated to maintaining its position as Juneau's #1 rated service company. All American Home Service is a A+ rated by the BBB and delivers Service You Can Trust!


Why join our team?

Advancement opportunities

Paid time off AND birthday paid off

Bonuses available on top of base pay

We live by our core value "Great place to work -- All for one and one for all!"

The primary function of the Customer Service Representative is to convert inbound calls into booked service/maintenance calls while mentioning and potentially booking additional services. This position handles incoming calls from customers, while making some outbound calls. You will also utilize your customer service training to educate and establish rapport and assist customers in choosing services and products.


Position Overview:
We are looking for a friendly, organized, and reliable Customer Service Representative to join our team. This role is primarily responsible for handling inbound phone calls from customers who need service, support, or information. You'll also make some outbound calls to follow up with customers, confirm appointments, or offer additional services.

You'll be the first point of contact for our customers, so a positive attitude, excellent communication skills, and attention to detail are key. While experience with customer service or phone work is helpful, we are happy to train the right candidate - no prior experience with CRM tools is required.


What We Offer:

IRA and company matching

Health reimbursement plan

Vacation/Sick/Personal pay

Holiday pay

Birthday pay

Paid training

Medical evacuation insurance

Friendly work environment

Bonus/Incentive Plan

Family fitness plan


ย Job Type: In-office - Juneau, Alaska
Schedule: Full-time


Requirements

Pass a background check and drug screening

Must be super comfortable on the phone

Must have strong communication skills, including a pleasant phone demeanor

Ability to work in a fast-paced environment where changes are common

Must be able to listen and resolve customer inquiries while updating account information

Must be able to utilize office phone, cell phone, text, email, and internet at a high level of expertise

Must be motivated to work independently and multi-task

Perform other duties as assigned by management