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Assistant Customer Service Representative Jobs in Alaska

MV Transportation

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

The Customer Service Representative is responsible for providing exceptional customer service while ... Reconcile driver manifests and ensure accurate daily documentation. * Assist customers with the ADA ...

MV Transportation

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

The Customer Service Representative is responsible for providing exceptional customer service while ... Reconcile driver manifests and ensure accurate daily documentation. * Assist customers with the ADA ...

MV Transportation

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

The Customer Service Representative is responsible for providing exceptional customer service while ... Reconcile driver manifests and ensure accurate daily documentation. * Assist customers with the ADA ...

U-Haul

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Fairbanks, AK · On-site

$16.50 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Fairbanks, AK

$16.50 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Juneau, AK

$17 - $23/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Fairbanks, AK · On-site

$16.50 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Alaska

Assistant Customer Service Representative information

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What is the work of an assistant customer service representative?

An assistant customer service representative supports the customer service team by handling inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Alaska? The most popular types of Customer Service Representative jobs in Alaska are:
What cities in Alaska are hiring for Assistant Customer Service Representative jobs? Cities in Alaska with the most Assistant Customer Service Representative job openings:
Assistant Customer Service Representative jobs near you

Customer Service Representative

Procare Home Medical

Fairbanks, AK • On-site

$16.50 - $22.25/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description

Customer Service Representative (CSR)

Make a difference in the lives of patients every day!

ProCare Home Medical is growing and looking for a Customer Service Representative (CSR) to join our team. In this vital role, you'll be the first point of contact for our patients, caregivers, and referral sources -- helping them get the medical equipment, supplies, and support they need with care and accuracy.

If you're organized, compassionate, and thrive in a fast-paced healthcare environment, we'd love to meet you.

What You'll Do

As a CSR, you'll handle a variety of responsibilities that keep our patients' care running smoothly:

  • Greet and assist customers in person, over the phone, or via the web.
  • Process patient orders quickly, accurately, and according to policy.
  • Verify insurance coverage and complete necessary documentation.
  • Enter and maintain patient and referral source information in computer systems.
  • Coordinate deliveries, set-ups, and follow-ups for home medical equipment.
  • Respond to customer inquiries and resolve issues with professionalism and empathy.
  • Support retail sales, intake, and inventory coordination.
  • Maintain compliance with HIPAA, Medicare, and all company standards.
What You Bring
  • High School Diploma or equivalent (required).
  • Excellent customer service and phone skills (required).
  • 2 years of HME/DME experience and knowledge of medical terminology (preferred).
  • Proficient data entry skills; able to type 40+ wpm and use 10-key by touch (preferred).
  • Strong multitasking, organization, and problem-solving abilities.
  • Ability to think quickly, stay calm under pressure and provide outstanding service.
Physical & Mental Requirements
  • Regularly work at a computer, phone, or front counter.
  • Lift/move up to 25 lbs regularly (up to 55 lbs occasionally).
  • Excellent attention to detail and fine motor dexterity.
  • Ability to focus, calculate figures, and handle sensitive information and confidentiality.
Why You'll Love Working at ProCare
  • Competitive pay (DOE).
  • Comprehensive medical, dental, and vision insurance.
  • Life insurance, paid holidays, and PTO.
  • Supportive, team oriented environment.
  • Opportunities for growth and cross-training.

Join a team that take pride in helping people breathe easier, move better, and live healthier. Apply today and be the welcoming voice of ProCare Home Medical!

Apply