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Hourly Customer Service Representative Jobs in Alaska

Speedy Glass

Customer Service Representative

Wasilla, AK · On-site

$15.75 - $21.50/hr

Our Customer Service Representative opportunity comes with competitive pay depending on experience. This role is full-time with a set schedule Monday-Friday. As a Customer Service Representative, you ...

AA2IT

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

Customer Service Representative Location: 600 E 57th Place Anchorage AK 99518 Pay Rate: 25-27/HR on W2 The Customer Service Representative is responsible for providing and maintaining updated ...

AA2IT

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

Customer Service Representative Location: 600 E 57th Place Anchorage AK 99518 Pay Rate: 25-27/HR on W2 The Customer Service Representative is responsible for providing and maintaining updated ...

VCA Animal Hospitals

CSR

Anchorage, AK · On-site

$16.25 - $22.25/hr

The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, • Scheduling and confirming ...

MFCP INC

Customer Service Representative

Anchorage, AK · On-site

$15.75 - $21.50/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write ...

VCA Animal Hospitals

CSR

Anchorage, AK · On-site

$16.25 - $22.25/hr

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, Scheduling and confirming appointments.

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All JobsHourly Customer Service Representative JobsHourly Customer Service Representative Jobs in Alaska

Hourly Customer Service Representative information

See Alaska salary details

$10

$20

$28

How much do hourly customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hourly customer service representative in Alaska is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.50 per hour, depending on experience, location, and employer.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What are the most commonly searched types of Customer Service Representative jobs in Alaska?

The most popular types of Customer Service Representative jobs in Alaska are:

What cities in Alaska are hiring for Hourly Customer Service Representative jobs?

Cities in Alaska with the most Hourly Customer Service Representative job openings:

Hourly Customer Service Representative jobs near you
Infographic showing various Hourly Customer Service Representative job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,106 per year, or $20.2 per hour.

Customer Service Representative

ALL AMERICAN HOME SERVICE, LLC

Juneau, AK • On-site

$22 - $25/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New

Job description

Description


CUSTOMER SERVICE REPRESENTATIVE

We are a growing company and we want the best for our team and our customers.

With generations of experience delivering the highest quality service available to thousands of customers, All American Home Service offers Plumbing, Heating, and Drain & Sewer services and is fully dedicated to maintaining its position as Juneau's #1 rated service company. All American Home Service is a A+ rated by the BBB and delivers Service You Can Trust!


Why join our team?

Advancement opportunities

Paid time off AND birthday paid off

Bonuses available on top of base pay

We live by our core value "Great place to work -- All for one and one for all!"

The primary function of the Customer Service Representative is to convert inbound calls into booked service/maintenance calls while mentioning and potentially booking additional services. This position handles incoming calls from customers, while making some outbound calls. You will also utilize your customer service training to educate and establish rapport and assist customers in choosing services and products.


Position Overview:
We are looking for a friendly, organized, and reliable Customer Service Representative to join our team. This role is primarily responsible for handling inbound phone calls from customers who need service, support, or information. You'll also make some outbound calls to follow up with customers, confirm appointments, or offer additional services.

You'll be the first point of contact for our customers, so a positive attitude, excellent communication skills, and attention to detail are key. While experience with customer service or phone work is helpful, we are happy to train the right candidate - no prior experience with CRM tools is required.


What We Offer:

IRA and company matching

Health reimbursement plan

Vacation/Sick/Personal pay

Holiday pay

Birthday pay

Paid training

Medical evacuation insurance

Friendly work environment

Bonus/Incentive Plan

Family fitness plan


 Job Type: In-office - Juneau, Alaska
Schedule: Full-time


Requirements

Pass a background check and drug screening

Must be super comfortable on the phone

Must have strong communication skills, including a pleasant phone demeanor

Ability to work in a fast-paced environment where changes are common

Must be able to listen and resolve customer inquiries while updating account information

Must be able to utilize office phone, cell phone, text, email, and internet at a high level of expertise

Must be motivated to work independently and multi-task

Perform other duties as assigned by management

Apply