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Associate Customer Service Representative Jobs in Alaska

VCA Animal Hospitals

CSR

Anchorage, AK · On-site

$16.25 - $22.25/hr

The CSR is the pivot around which the hospital operates and is responsible for: Customer service ... If you are a current associate, you need to apply through our internal career site. Please log into ...

Ottimo Resources

CSR

Anchorage, AK · On-site

$16.25 - $22.25/hr

Customer Service Representative A leading freight forwarder is seeking a skilled Customer Service Representative for their Operations Department in Anchorage, Alaska. This is a full-time role with ...

Speedy Glass

Customer Service Representative

Wasilla, AK · On-site

$15.75 - $21.50/hr

Customer Service Representative Speedy Glass is currently hiring for a Customer Service Representative at our store in Wasilla, AK! Our Customer Service Representative opportunity comes with ...

Speedy Glass

Customer Service Representative

Wasilla, AK · On-site

$15.75 - $21.50/hr

Our Customer Service Representative opportunity comes with competitive pay depending on experience. This role is full-time with a set schedule Monday-Friday. As a Customer Service Representative, you ...

AA2IT

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Customer Service Representative Location: 600 E 57th Place Anchorage AK 99518 Pay Rate: 25-27/HR on W2 The Customer Service Representative is responsible for providing and maintaining updated ...

NVA

Customer Service Representative

Kodiak, AK · On-site

$17 - $23.25/hr

The CSR is the first and last contact with the hospital and is key to creating lasting positive ... National Veterinary Associates is a leading global pet care organization united in the love of ...

MFCP

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Alaska

Associate Customer Service Representative information

See Alaska salary details

$9

$18

$29

How much do associate customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for associate customer service representative in Alaska is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.72 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Alaska?

The most popular types of Customer Service Representative jobs in Alaska are:

What cities in Alaska are hiring for Associate Customer Service Representative jobs?

Cities in Alaska with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,390 per year, or $18.5 per hour.

Customer Service Representative

Juneau, AK • On-site

ALL AMERICAN HOME SERVICE, LLC
See more jobs at ALL AMERICAN HOME SERVICE, LLCexternal

$22 - $25/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Description


CUSTOMER SERVICE REPRESENTATIVE

We are a growing company and we want the best for our team and our customers.

With generations of experience delivering the highest quality service available to thousands of customers, All American Home Service offers Plumbing, Heating, and Drain & Sewer services and is fully dedicated to maintaining its position as Juneau's #1 rated service company. All American Home Service is a A+ rated by the BBB and delivers Service You Can Trust!


Why join our team?

Advancement opportunities

Paid time off AND birthday paid off

Bonuses available on top of base pay

We live by our core value "Great place to work -- All for one and one for all!"

The primary function of the Customer Service Representative is to convert inbound calls into booked service/maintenance calls while mentioning and potentially booking additional services. This position handles incoming calls from customers, while making some outbound calls. You will also utilize your customer service training to educate and establish rapport and assist customers in choosing services and products.


Position Overview:
We are looking for a friendly, organized, and reliable Customer Service Representative to join our team. This role is primarily responsible for handling inbound phone calls from customers who need service, support, or information. You'll also make some outbound calls to follow up with customers, confirm appointments, or offer additional services.

You'll be the first point of contact for our customers, so a positive attitude, excellent communication skills, and attention to detail are key. While experience with customer service or phone work is helpful, we are happy to train the right candidate - no prior experience with CRM tools is required.


What We Offer:

IRA and company matching

Health reimbursement plan

Vacation/Sick/Personal pay

Holiday pay

Birthday pay

Paid training

Medical evacuation insurance

Friendly work environment

Bonus/Incentive Plan

Family fitness plan


 Job Type: In-office - Juneau, Alaska
Schedule: Full-time


Requirements

Pass a background check and drug screening

Must be super comfortable on the phone

Must have strong communication skills, including a pleasant phone demeanor

Ability to work in a fast-paced environment where changes are common

Must be able to listen and resolve customer inquiries while updating account information

Must be able to utilize office phone, cell phone, text, email, and internet at a high level of expertise

Must be motivated to work independently and multi-task

Perform other duties as assigned by management

Apply