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Associate Customer Service Representative Jobs in Alaska

The Aleut

Customer Service Representative

Anchorage, AK · On-site

$18.25 - $23.73/hr

CUSTOMER SERVICE REPRESENTATIVE Reports to: Service Manager Status: Regular, Full-Time, Non-Exempt Location: Anchorage, AK or Fairbanks, AK Compensation: $18.25-$23.73 DOE JOB SUMMARY: The Customer ...

U-Haul

Customer Service Representative

Fairbanks, AK

$16.50 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Lynden Inc.

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

Customer Service Representative I ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned: * Safety is Lynden's first responsibility to our employees and our ...

U-Haul

Customer Service Representative

Fairbanks, AK · On-site

$16.50 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Fairbanks, AK · On-site

$16.50 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

DELTA WESTERN LLC

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

The Customer Service Representative at is responsible for handling product customer accounts and providing exceptional customer support. This role involves scheduling daily deliveries, utilizing ...

Vitus Energy LLC

Customer Service Representative

Kotzebue, AK · On-site

$18.50 - $25.25/hr

The Customer Service Representative reports directly to the Store Manager and is responsible for the safe and profitable operation of a retail facility. The incumbent will provide exceptional ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Alaska

Associate Customer Service Representative information

See Alaska salary details

$9

$18

$29

How much do associate customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for associate customer service representative in Alaska is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.72 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Alaska?

The most popular types of Customer Service Representative jobs in Alaska are:

What cities in Alaska are hiring for Associate Customer Service Representative jobs?

Cities in Alaska with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,390 per year, or $18.5 per hour.

Customer Service Representative

The Aleut

Anchorage, AK • On-site

$18.25 - $23.73/hr

Other

Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE
Reports to: Service Manager
Status: Regular, Full-Time, Non-Exempt
Location: Anchorage, AK or Fairbanks, AK
Compensation: $18.25-$23.73 DOE
JOB SUMMARY: The Customer Sales Representative (CSR) is the first point of contact for showroom customers, providing exceptional service and positive purchasing experience. This role supports sales by processing transactions, answering customer inquiries, providing product information, and helping customers select products that meet their needs. The CSR maintains an organized and inviting showroom, promotes products and special offers, and supports sales and marketing initiatives. Success in this role requires strong customer service skills, professionalism, attention to detail, and a commitment to customer satisfaction and showroom sales performance.
PRIMARY RESPONSIBILITIES
  • Champion Aleut Energy values: Integrity, Teamwork, Quality, Innovation, Compassion and Sustainability.
  • Process sales transactions accurately and efficiently while creating a positive purchasing experience.
  • Answer and respond to customer phone calls, emails, text messages, and in-person inquiries in a professional and timely manner.
  • Provide exceptional customer service by addressing questions, resolving concerns, and ensuring customer satisfaction.
  • Assist showroom visitors with product selection by identifying customer needs and providing product recommendations.
  • Continuously monitor the showroom floor to greet customers, answer basic purchasing questions, and connect customers with appropriate staff when needed.
  • Educate customers on product features, benefits, maintenance requirements, warranties, financing options, and current promotions.
  • Support order entry, payment processing, scheduling, and other administrative functions as required.
  • Maintain a clean, organized, and visually appealing showroom consistent with company merchandising and brand standards.
  • Ensure product displays, marketing materials, and promotional signage are current, accurate, and well-presented.
  • Assist with inventory monitoring, product stocking, and showroom merchandise organization.
  • Participate in sales training, product knowledge development, and team meetings to stay informed on company products and procedures.
  • Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
  • Strong customer service skills with the ability to build positive relationships with customers, coworkers, and vendors.
  • Excellent verbal and written communication skills, with the ability to communicate professionally in person, over the phone, through text messages, and by email.
  • Knowledge of basic math, cash handling procedures, and sales transaction processing.
  • Basic proficiency with computers, point-of-sale (POS) systems, Microsoft Office applications, and other business software; ability to learn new systems quickly.
  • Ability to work independently while also contributing effectively as part of a team.
  • Ability to handle customer concerns, complaints, and difficult situations with professionalism, patience, and sound judgment.
  • Ability to maintain an organized, clean, and visually appealing showroom environment.
  • Demonstrated reliability, professionalism, and dependability, including regular and punctual attendance.
MINIMUM QUALIFICATIONS
  1. High school diploma, GED, or equivalent
  2. One (1) year of experience in customer service or retail sales.
PREFERRED QUALIFICATIONS
  1. Experience with Alaska Native Corporations.

PHYSICAL REQUIREMENTS
  • Ability to lift, carry, and move equipment and materials weighing up to 25 lbs. unassisted.
  • Ability to stand for extended periods.
BENEFITS
  • 401K - Employer matching up to 4%.
  • 100% Employer paid Dental/Vision for employees and their qualified dependents.
  • 100% Paid Employee Life Insurance / Disability.
  • Advance your career with exclusive tuition benefits-Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications.

PREFERENCE STATEMENT
The Aleut Corporation ("Aleut") is committed to providing employment and development opportunities for our shareholders and descendants. Aleut shall make employment selections first based on qualifications for the position. Preference shall then be given to eligible and qualified TAC shareholders and descendants in accordance with the Alaska Native Claims Settlement Act, 43 U.S.C. § 1601 et seq., and other applicable laws.
Aleut is an equal opportunity employer. Aleut shall select, train, and promote the most qualified individuals based upon relevant work factors such as work quality, attitude, education, and experience, so as not to discriminate against any employee or applicant on the basis of race, color, sex, sexual orientation, national origin, religion, marital status, changes in marital status, pregnancy, parental status, physical or mental disability, age, status as a disabled veteran, special disabled veteran, Vietnam veteran, and all other eligible veterans, or other classifications protected by applicable law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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