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Associate Customer Service Representative Jobs in Alaska

NVA

Customer Service Representative

Kodiak, AK · On-site

$17 - $23.25/hr

The CSR is the first and last contact with the hospital and is key to creating lasting positive ... National Veterinary Associates is a leading global pet care organization united in the love of ...

lynden

Customer Service Representative

Juneau, AK

$17 - $23/hr

We currently have an opening for a Customer Service Representative in Juneau, Alaska. This is a full-time position which offers family-friendly benefits, a competitive pay package and professional ...

lynden

Customer Service Representative

Juneau, AK

$17 - $23/hr

We currently have an opening for a Customer Service Representative in Juneau, Alaska. This is a full-time position which offers family-friendly benefits, a competitive pay package and professional ...

U-Haul

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Juneau, AK

$17 - $23/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 21-40

All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Alaska

Associate Customer Service Representative information

See Alaska salary details

$9

$18

$29

How much do associate customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for associate customer service representative in Alaska is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.72 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Alaska?

The most popular types of Customer Service Representative jobs in Alaska are:

What cities in Alaska are hiring for Associate Customer Service Representative jobs?

Cities in Alaska with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,390 per year, or $18.5 per hour.

Customer Service Representative

Procare Home Medical

Fairbanks, AK • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 6 hours ago

Job description

Make a difference in the lives of patients every day!
ProCare Home Medical is growing and looking for a Customer Service Representative (CSR) to join our team. In this vital role, you'll be the first point of contact for our patients, caregivers, and referral sources -- helping them get the medical equipment, supplies, and support they need with care and accuracy.
If you're organized, compassionate, and thrive in a fast-paced healthcare environment, we'd love to meet you.
What You'll Do
As a CSR, you'll handle a variety of responsibilities that keep our patients' care running smoothly;
  • Greet and assist customers in person, over the phone, or via the web.
  • Process patient orders quickly, accurately, and according to policy.
  • Verify insurance coverage and complete necessary documentation.
  • Enter and maintain patient and referral source information in computer systems.
  • Coordinate deliveries, set-ups, and follow-ups for home medical equipment.
  • Respond to customer inquiries and resolve issues with professionalism and empathy.
  • Support retail sales, intake, and inventory coordination.
  • Maintain compliance with HIPAA, Medicare, and all company standards.

What You Bring
  • High School Diploma or equivalent (required).
  • Excellent customer service and phone skills (required).
  • 2 years of HME/DME experience and knowledge of medical terminology (preferred).
  • Proficient data entry skills; able to type 40+ wpm and use 10-key by touch (preferred).
  • Strong multitasking, organization, and problem-solving abilities.
  • Ability to think quickly, stay calm under pressure and provide outstanding service.

Physical & Mental Requirements
  • Regularly work at a computer, phone, or front counter.
  • Lift/move up to 25 lbs regularly (up to 55 lbs occasionally).
  • Excellent attention to detail and fin motor dexterity.
  • Ability to focus, calculate figures, and handle sensitive information and confidentiality.

Why You'll Love Working at ProCare
  • Competitive pay (DOE).
  • Comprehensive medical, dental, and vision insurance.
  • Life insurance, paid holidays, and PTO.
  • Supportive, team oriented environment.
  • Opportunities for growth and cross-training.

Join a team that take pride in helping people breathe easier, move better, and live healthier. Apply today and be the welcoming voice of ProCare Home Medical!

Apply