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Assistant Customer Service Representative Jobs in Alaska

lynden

Customer Service Representative

Juneau, AK

$17 - $23/hr

We currently have an opening for a Customer Service Representative in Juneau, Alaska. This is a full-time position which offers family-friendly benefits, a competitive pay package and professional ...

lynden

Customer Service Representative

Juneau, AK

$17 - $23/hr

We currently have an opening for a Customer Service Representative in Juneau, Alaska. This is a full-time position which offers family-friendly benefits, a competitive pay package and professional ...

Lynden Inc.

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

Customer Service Representative I ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned: * Safety is Lynden's first responsibility to our employees and our ...

NVA

Customer Service Representative

Kodiak, AK · On-site

$17 - $23.25/hr

The CSR is the first and last contact with the hospital and is key to creating lasting positive ... Assist in the updating of client files; prepare and address New Client, Surgery Confirmation ...

DELTA WESTERN LLC

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

The Customer Service Representative at is responsible for handling product customer accounts and providing exceptional customer support. This role involves scheduling daily deliveries, utilizing ...

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All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Alaska

Assistant Customer Service Representative information

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Alaska?

The most popular types of Customer Service Representative jobs in Alaska are:

What cities in Alaska are hiring for Assistant Customer Service Representative jobs?

Cities in Alaska with the most Assistant Customer Service Representative job openings:

Assistant Customer Service Representative jobs near you

Customer Service Representative

VCA Animal Hospitals

Anchorage, AK

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 hours ago

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 659 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

Job description

Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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